API Services
Fastly Engineers detected a performance impacting event affecting our API Services.
All other data centers and services were unaffected. The issue has been resolved and we are monitoring performance closely.
Fastly Engineers detected a performance impacting event affecting the availability of manage.fastly.com and API.
CDN delivery, stats aggregation, and all other data plane services were unaffected.
The issue has been resolved and we are monitoring performance closely.
We are investigating elevated errors with product enablements in our Fastly Application.
All other products and services are unaffected by this incident.
Our engineers believe they have identified contributing factor causing the issue impacting the Fastly Application status page component.
We are now developing a fix, and will post a new update once it has been fully implemented and we see signs of recovery.
All other products and services are unaffected by this incident.
Engineering has confirmed the impact to Fastly Application service has been mitigated.
Engineering has confirmed that Fastly Application service has been fully restored. Customers may have experienced failures with enablement, disablement, and configuration operations, as well as enablement checks from 17:25 to 18:22 UTC.
This incident is resolved.
Note: Our Customer Escalation Management team will update the start date and time of the initial "investigating" status post upon the resolution of this incident. This update is meant to provide our customers and their end users with a potential impact window. The date and time mentioned in the message above indicates when the status post was requested by our Acute Incident Response team.
We are investigating an issue causing errors and timeouts for customers using the Fastly API (api.fastly.com).
Our engineers are actively working to diagnose the contributing factor. We will provide another update as more information becomes available or within the next hour.
All other products and services are unaffected by this incident.
Our engineers believe they have identified contributing factor causing the issue impacting the API Services status page component .
We are now developing a fix, and will post a new update once it has been fully implemented and we see signs of recovery.
All other products and services are unaffected by this incident.
Engineering has confirmed the impact to API Services
has been mitigated.
Our engineers have confirmed that the Fastly API (api.fastly.com) has been fully restored. Customers may have experienced elevated 503 errors, increased timeouts, or failures on API calls and Terraform builds from approximately 18:35 to 19:37 UTC.
As a side effect of the API degradation, the following areas were also impacted during this period:
- Next-Gen WAF (NGWAF) rule and configuration updates may have been delayed in taking effect
- Fastly account sign-up may have experienced disruptions
- Fastly Support Portal functionality may have been affected
Service has been fully restored. Affected customers may have experienced impact to varying degrees and to a shorter duration than as set forth above.
This incident is resolved.
Note: Our Customer Escalation Management team will update the start date and time of the initial "investigating" status post upon the resolution of this incident. This update is meant to provide our customers and their end users with a potential impact window. The date and time mentioned in the message above indicates when the status post was requested by our Acute Incident Response team.
From 10 May 2026, 19:25 UTC to 10 May 2026, 22:33 UTC, we experienced an issue affecting the availability of our TLS management and Fastly DDoS Protection APIs.
During this time, customers may have experienced errors and timeouts when using the TLS management API and the Fastly DDoS Protection API. Customers accessing TLS and network subscription management via manage.fastly.com were also affected.
CDN delivery, stats aggregation, and all other data plane services were unaffected.
The issue has been resolved and all services are operating normally.
We are currently investigating performance issues affecting the availability of our API. CDN delivery, stats aggregation, and all other data plane services are unaffected.
Our engineers are continuing to investigate issues affecting our API Services.
Our engineers believe they have identified contributing factor causing the issue impacting the API Services status page component.
We are now developing a fix, and will post a new update once it has been fully implemented and we see signs of recovery.
All other products and services are unaffected by this incident.
Engineering has confirmed the impact to our API Services has been mitigated.
Engineering has confirmed that our API Services
has been fully restored. Customers may have experienced elevated 429 errors and limited functionality from
08:05
to
10:55
UTC.
This incident is resolved.
Affected customers may have experienced impact to varying degrees and to a shorter duration than as set forth above.
Note: Our Customer Escalation Management team will update the start date and time of the initial "investigating" status post upon the resolution of this incident. This update is meant to provide our customers and their end users with a potential impact window. The date and time mentioned in the message above indicates when the status post was requested by our Acute Incident Response team.
On April 28, 2026, at 16:00 UTC, Fastly released an update to our Fastly Application introducing a compliance reporting download option providing seamless self-service options helping customers meet their audit and compliance needs.
What’s Changing?
This update will help provide large enterprises and regulated-adjacent organizations who require predictable configuration behavior and exportable proof of their compliance posture.
Key Benefits
Self-serve report downloads: Customers can now directly download essential compliance reports—including GDPR, SOC2, HIPAA, PCI, and ISO 27001—as PDFs directly from the UI.
Enhanced operational efficiency: This self-serve model eliminates the need for support threads and/or escalations, allowing teams to gather necessary evidence details asynchronously.
You can learn more on our blog post: Introducing Compliance Audit Reports
What’s next? What do I have to do?
Nothing. All actions taken during this update belong to Fastly and there is no anticipated action or impact for our customers.
Fastly Engineers detected a performance impacting event affecting our API & Configuration Management service.
All other data centers and services were unaffected. The issue has been resolved and we are monitoring performance closely.
Fastly Engineers detected a performance impacting event affecting the availability of manage.fastly.com and API.
CDN delivery, stats aggregation, and all other data plane services were unaffected.
Fastly Engineers detected a performance impacting event affecting the Fastly Application.
All other data centers and services were unaffected. The issue has been resolved and we are monitoring performance closely.