To ensure the highest security and best performance for our customers, Fastly’s network has built-in redundancies and automatic failover routing. We continuously monitor the status of our global network and all related services, but in the event of scheduled maintenance or an unplanned performance impact, we think our customers deserve clear, transparent communication so they can maintain trust in our service and our teams. Notices will be posted here when we re-route traffic, upgrade hardware, or in the extremely rare case our network isn’t serving traffic. If you are experiencing issues and do not see a notice posted, please email support@fastly.com for assistance.
Current Status
| Scheduled Maintenance, see "Current Incidents" for more information.
Please be advised that the time of this maintenance event has changed from January 26th, 05:00 UTC to January 31st, 05:00 UTC.
For the History Grid below, the color and icon indicators utilized, represent the most severe event posted within the date displayed. Click the ＋ icon next to each section to see the status recorded for that date, and hover your mouse over a status icon within the history grid, if an event was posted, for a pop-up to appear with the relative summary.
This incident has been resolved.
This incident has been resolved.
This incident has been resolved.
This incident has been resolved.
Fastly has performed traffic engineering to route around the global network provider currently experiencing impact. Our Compute@Edge and NGWAF@Edge services are performing at pre-incident levels.
This incident is resolved.
This incident has been resolved.
This incident has been resolved.
This incident has been resolved.
This incident has been resolved.
This incident has been resolved.
The scheduled maintenance has been completed.
The scheduled maintenance has been completed.
The scheduled maintenance has been completed.
This scheduled maintenance has been completed.
[Update]
A retrospective of this maintenance did reflect that there was a service with a misconfiguration from 18:47 UTC to 19:27 UTC, during which customers may have experienced TLS API related errors.
All other services were unaffected by this change.
Please be advised that the time of this maintenance event has changed from January 26th, 05:00 UTC to January 31st, 05:00 UTC.
Fastly will be adding capacity at our Miami (MIA) data center. End-users may observe connection resets as traffic is migrated onto new hardware, starting on 02 February 2023 at 05:00 UTC.
- Our estimated duration is 240 minutes
In order for customers who use this POP as an Origin Shield to leverage new cache nodes for an expanded cache footprint, customers can either apply a new config version at a time of their choosing, or their shielding configuration will be updated on their behalf 7 days after this maintenance window closes.
When this change is applied, customers may observe additional origin traffic as new cache nodes retrieve content from origin. Please be sure to check that your origin access lists allow the full range of Fastly IP addresses (https://docs.fastly.com/en/guides/accessing-fastlys-ip-ranges). Customers with any questions or concerns should contact Fastly’s Support team (support@fastly.com).
On March 7th, 2023, Rapid7 will formally retire their Logentries product. As a result, Fastly will be completely removing the associated Logentries integration on the same date. We strongly advise all customers to replace their Logentries integration with a different logging integration (https://docs.fastly.com/en/guides/integrations#_logging-endpoints) in advance of this end-of-life date.
If you have a paid plan from Rapid7, you can choose to retain your Logentries data by following Rapid7’s archiving instructions (https://docs.logentries.com/docs/aws-s3-archiving).
Fastly is announcing the end of life (EOL) schedule for our Fastly WAF (Legacy and WAF 2020). This will allow us to focus more of our resources on the replacement product, the Fastly Next-Gen WAF, which is an enhanced offering.
We’re looking forward to helping you transition to this product as soon as you are able.
- The official EOL for the Fastly WAF is April 30th, 2023 at 00:00 UTC.
The product will continue to be supported until this date.
We’re happy to help you get you started with a proof-of-concept (POC) evaluation of our Next-Gen WAF so you can see how the two solutions compare. To get started, contact us via email at waftransition@fastly.com.
Click here to access a filterable version of our full incident history. Includes full incident history for Fastly, Fanout and Signal Sciences.