Welcome to Fastly's Status Page

To ensure the highest security and best performance for our customers, Fastly’s network has built-in redundancies and automatic failover routing. We continuously monitor the status of our global network and all related services, but in the event of scheduled maintenance or an unplanned performance impact, we think our customers deserve clear, transparent communication so they can maintain trust in our service and our teams. Notices will be posted here when we re-route traffic, upgrade hardware, or in the extremely rare case our network isn’t serving traffic. If you are experiencing issues and do not see a notice posted, please email support@fastly.com for assistance.


Current Status 

 Scheduled Maintenance, see "Current Incidents" for more information. 

Current Incidents

This Month
Edge Cloud Platform North America Boston (BOS)
31 January 2023, 05:00 UTC
[in progress]

Please be advised that the time of this maintenance event has changed from January 26th, 05:00 UTC to January 31st, 05:00 UTC.

History Grid Indicators

For the History Grid below, the color and icon indicators utilized, represent the most severe event posted within the date displayed. Click the + icon next to each section to see the status recorded for that date, and hover your mouse over a status icon within the history grid, if an event was posted, for a pop-up to appear with the relative summary.

Color indicators for completed statuses Color indicator for active statuses
Normal Informational Maintenance Degraded Unavailable Investigating Identified Monitoring
Normal: Everything is operating normally. No events or incidents related to network or service components have been identified or announced. Informational: We’ve posted information for general awareness. No network or service components are impacted. Maintenance: We’ve scheduled or are actively performing maintenance on the Fastly global network or one of its service components. Degraded: We’ve identified something that has caused a degradation of a portion of the Fastly network or service component. Customer services are being delivered but at reduced capacity. Unavailable: A portion of our network or specific service component is not currently operational or available. Investigating: We've observed or received a report of something that's impacting the performance of our network or a service component. We are actively investigating this event. Identified: An investigation identified the cause of an event or problem and a fix for it is being implemented. Monitoring: A fix has been deployed for an event or problem that is now resolved. The impacted network or service components are now stable and being monitored for continued health.

History Grid

Jan 27
Jan 26
Jan 25
Jan 24
Jan 23
Jan 22
Jan 21
Edge Cloud Platform Edge Cloud Platform
North America
Ashburn (IAD)
Ashburn (WDC)
Atlanta (ATL)
Atlanta (FTY)
Atlanta (PDK)
Boston (BOS)
Calgary (YYC)
Europe
Amsterdam (AMS)
Brussels (BRU)
Copenhagen (CPH)
Dublin (DUB)
Frankfurt (FRA)
Frankfurt (HHN)
Helsinki (HEL)
Asia
Chennai (MAA)
Bangkok (BKK)
Dubai (DXB)
Dubai (FJR)
Hong Kong (HKG)
Hyderabad (HYD)
Kolkata (CCU)
South America
Bogota (BOG)
Buenos Aires (EZE)
Curitiba (CWB)
Fortaleza (FOR)
Lima (LIM)
Rio de Janeiro (GIG)
Santiago (SCL)
Sao Paulo (GRU)
Oceania
Adelaide (ADL)
Auckland (AKL)
Brisbane (BNE)
Christchurch (CHC)
Melbourne (MEL)
Perth (PER)
Sydney (SYD)
Wellington (WLG)
Africa
Cape Town (CPT)
Johannesburg (JNB)
Ghana (ACC)
Compute Compute
API & Configuration Management
Configuration Deployment
Fastly Application
Fastly API
Fanout Control Panel Fanout Control Panel
Compute@Edge
DNS Systems
Edge Cloud Services
Fastly Public IPs
Geolocation Data
Image Optimization
Purging
On-the-fly Packager
TLS Provisioning
Security Security
Agents and Module Agents and Module
Agent Downloads Agent Downloads
Rule and IP List updates Rule and IP List updates
Rule Processing Rule Processing
Console and API Console and API
Data Services Data Services
Dashboard Data Dashboard Data
MOWD MOWD
Rate Limiting and Alerts Rate Limiting and Alerts
Requests Requests
Signals Dashboard Signals Dashboard
Cloud WAF Cloud WAF
NGWAF@Edge NGWAF@Edge
Fastly WAF (Legacy)
Observability Observability
Domain Inspector
Health Checks
Historical Stats
Origin Inspector
Real Time Analytics
Streaming Logs
Customer Services Customer Services
Business Continuity
COVID-19
Ukraine Invasion
Billing System
Support Ticketing System
Support Phone System
Support Chat System
https://docs.fastly.com/
https://www.fastly.com/
https://www.signalsciences.com/ https://www.signalsciences.com/
https://fanout.io/ https://fanout.io/
Status Page
Status Page (legacy)
Third Party Service Provider Third Party Service Provider
General Updates General Updates

Filters

Incidents (Last 15 Days)

This Month
26 January 2023, 12:26 UTC
Edge Cloud Platform Oceania Wellington (WLG)
26 January 2023, 22:58 UTC
[closed]

This incident has been resolved.

25 January 2023, 23:49 UTC
Edge Cloud Platform North America New York (LGA)
26 January 2023, 03:12 UTC
[closed]

This incident has been resolved.

25 January 2023, 15:54 UTC
Edge Cloud Platform South America Curitiba (CWB)
26 January 2023, 04:07 UTC
[closed]

This incident has been resolved.

Third Party Service Provider
26 January 2023, 04:29 UTC
[closed]

This incident has been resolved.

Edge Cloud Platform Compute Security Third Party Service Provider Europe Compute@Edge South America NGWAF@Edge Bogota (BOG) Buenos Aires (EZE) Curitiba (CWB) Fortaleza (FOR) Lima (LIM) Rio de Janeiro (GIG) Santiago (SCL) Rome (FCO)
24 January 2023, 23:42 UTC
[closed]

Fastly has performed traffic engineering to route around the global network provider currently experiencing impact. Our Compute@Edge and NGWAF@Edge services are performing at pre-incident levels. 

This incident is resolved.

24 January 2023, 16:45 UTC
Customer Services Support Chat System
24 January 2023, 17:59 UTC
[closed]

This incident has been resolved.

24 January 2023, 08:20 UTC
Edge Cloud Platform North America St. Louis (STL)
24 January 2023, 12:12 UTC
[closed]

This incident has been resolved.

Edge Cloud Platform North America Seattle (BFI)
24 January 2023, 07:44 UTC
[closed]

This incident has been resolved.

Security Agents and Module Agent Downloads Rule and IP List updates Rule Processing
24 January 2023, 01:50 UTC
[closed]

This incident has been resolved.

Edge Cloud Platform Compute Security Compute@Edge South America NGWAF@Edge Curitiba (CWB)
24 January 2023, 01:42 UTC
[closed]

This incident has been resolved.

Scheduled Maintenance (Last 15 Days)

This Month
12 January 2023, 06:00 UTC
Edge Cloud Platform North America Boston (BOS)
12 January 2023, 16:40 UTC
[closed]

The scheduled maintenance has been completed.

16 January 2023, 08:00 UTC
Edge Cloud Platform North America New York (NYC)
16 January 2023, 11:00 UTC
[closed]

The scheduled maintenance has been completed.

18 January 2023, 06:00 UTC
Edge Cloud Platform North America Atlanta (ATL)
18 January 2023, 09:08 UTC
[closed]

The scheduled maintenance has been completed.

23 January 2023, 17:00 UTC
Compute API & Configuration Management Configuration Deployment Fastly Application Fastly API
23 January 2023, 19:00 UTC
[closed]

This scheduled maintenance has been completed.

[Update]

A retrospective of this maintenance did reflect that there was a service with a misconfiguration from 18:47 UTC to 19:27 UTC, during which customers may have experienced TLS API related errors.

All other services were unaffected by this change.

Edge Cloud Platform North America Boston (BOS)
31 January 2023, 05:00 UTC
[in progress]

Please be advised that the time of this maintenance event has changed from January 26th, 05:00 UTC to January 31st, 05:00 UTC.

Upcoming February 2023
Edge Cloud Platform North America Miami (MIA)
02 February 2023, 05:00 UTC
[upcoming]

Fastly will be adding capacity at our Miami (MIA) data center. End-users may observe connection resets as traffic is migrated onto new hardware, starting on 02 February 2023 at 05:00 UTC.

  • Our estimated duration is 240 minutes

In order for customers who use this POP as an Origin Shield to leverage new cache nodes for an expanded cache footprint, customers can either apply a new config version at a time of their choosing, or their shielding configuration will be updated on their behalf 7 days after this maintenance window closes. 

When this change is applied, customers may observe additional origin traffic as new cache nodes retrieve content from origin. Please be sure to check that your origin access lists allow the full range of Fastly IP addresses (https://docs.fastly.com/en/guides/accessing-fastlys-ip-ranges). Customers with any questions or concerns should contact Fastly’s Support team (support@fastly.com).

Upcoming March 2023
07 March 2023, 00:00 UTC
Observability Streaming Logs
07 March 2023, 00:00 UTC
[upcoming]

On March 7th, 2023, Rapid7 will formally retire their Logentries product. As a result, Fastly will be completely removing the associated Logentries integration on the same date. We strongly advise all customers to replace their Logentries integration with a different logging integration (https://docs.fastly.com/en/guides/integrations#_logging-endpoints) in advance of this end-of-life date.

If you have a paid plan from Rapid7, you can choose to retain your Logentries data by following Rapid7’s archiving instructions (https://docs.logentries.com/docs/aws-s3-archiving).

Upcoming April 2023
Security Fastly WAF (Legacy)
30 April 2023, 00:00 UTC
[upcoming]

Fastly is announcing the end of life (EOL) schedule for our Fastly WAF (Legacy and WAF 2020). This will allow us to focus more of our resources on the replacement product, the Fastly Next-Gen WAF, which is an enhanced offering.

We’re looking forward to helping you transition to this product as soon as you are able.

  • The official EOL for the Fastly WAF is April 30th, 2023 at 00:00 UTC.

The product will continue to be supported until this date.

We’re happy to help you get you started with a proof-of-concept (POC) evaluation of our Next-Gen WAF so you can see how the two solutions compare. To get started, contact us via email at waftransition@fastly.com.

Business Continuity (Last 365 Days)

Month of March 2022
Customer Services Business Continuity Ukraine Invasion
02 March 2022, 03:33 UTC
[closed] A business continuity update from Fastly about the escalating invasion of Ukraine has been posted to our Fastly Blog. This post can be found here: https://www.fastly.com/blog/business-continuity-amid-the-invasion-of-ukraine Questions can be directed to support@fastly.com

Click here to access a filterable version of our full incident history. Includes full incident history for Fastly, Fanout and Signal Sciences.