Fastly will be conducting planned maintenance on both the Fastly Control Panel (https://manage.fastly.com/) and the Signal Science (SigSci) console (https://dashboard.signalsciences.net/) as a part of our ongoing effort to enhance customer account security and ensure we are following security best practices on our platform. 

We will permanently reduce the account session timeout during this maintenance. Instead of three hours, sessions will now expire after 30 minutes of inactivity.

These changes will take effect immediately on the 15th of April 2025 at 14:00 UTC.

For security purposes, all active user sessions will be terminated after 30 minutes of inactivity, and users will be directed to the login page. This change applies to all Fastly account types and roles, and any unsaved activity may be lost after the 30-minute idle period.

You can learn more about session timeouts in our Managing users documentation.

This maintenance will have no impact on our ability to deliver Network or Security services to our customers.

What’s next? What do I have to do?

Nothing. All actions taken during this planned maintenance belong to Fastly and there are no anticipated actions for our customers.

Customers with any questions or concerns may engage with our Support team through https://support.fastly.com or by contacting your designated account management team members.