Dashboard Data
Fastly Engineers detected a performance impacting event affecting the Dashboard Data, Data Services for customer using Edge WAF as part of our NextGen WAF product.
All other data centers and services were unaffected. The issue has been resolved and we are monitoring performance closely.
Fastly Engineers detected a performance impacting event affecting the Dashboard Data services within our NGWAF console. Agents are currently online and still receiving updates contrary to current Dashboard information.
Our network services and all other services are unaffected.
During this incident, customers may have experienced a dip in metrics reported by agents along with agents reporting as offline on the 8th of April 2024 from 19:22 to 20:20 UTC.
This incident is resolved.
Fastly is extending our launch of a unified login experience across Fastly and Signal Sciences consoles. This launch makes it simpler and easier for you to access Fastly products and services using a single set of login credentials. Continuing from today, 28th of March 2024 to the 30th of April 2024, we will gradually rollout our new web interface as part of the upgraded login experience. A summary of the main changes appears below.
What's changing?
Single set of credentials to login to Fastly and Signal Sciences console. Simplified login will allow you to use a single set of login credentials to access all products and features across Fastly's suite of offerings. If you have both Fastly and Signal Sciences accounts that use the same email address and use password and 2FA for authentication, you can use Fastly credentials to log in to both Fastly and Signal Science console.
Log in once and access both accounts. You have to sign-in only once and can switch between Fastly or Signal Sciences console seamlessly without having to log in again if you use the same email address.
Password and 2FA management in one place. You'll be able to change passwords and set up two-factor authentication directly in the Fastly console for both Fastly and Signal Sciences accounts.
Service Provider initiated SSO is now supported. You can log in directly at either Fastly or Signal Sciences console login page using SSO without going to your IdP page.
Password reset got simpler. You can reset your passwords without having to create a temporary password.
Account linking will no longer be required. Customers with both Fastly and Signal Sciences accounts will no longer need to manually link those accounts. Already have linked accounts? You won't need to do anything and can start using your Fastly credentials immediately.
New passwords will be required to conform to NIST guidelines. The complexity for new and changed passwords will be required to conform to digital identity guidelines from the National Institute of Standards and Technology (specifically, the NIST800-63B guidelines). Existing passwords won't be affected until you choose to update them.
Session timeouts will be standardized and more secure. We added additional measures to increase your security posture on the Fastly platform. You will be logged out after 30 minutes of inactivity. Session timeouts will also have a default maximum of 12 hours for any organization that hasn't set up single sign-on.
What's next? What do I have to do?
That's it!. The transition will be seamless and you are not required to take additional steps. You will see a new login experience when we enable this feature for you.
Please refer to documentation for additional information.
Still have questions? Feel free to contact your account manager or customer support for additional details.
Fastly Engineers detected a performance impacting event affecting the Dashboard Data services within our NGWAF console. Agents are currently online and still receiving updates contrary to current Dashboard information.
Our network services and all other services are unaffected.
During this incident, customers may have experienced a dip in metrics reported by agents along with agents reporting as offline on the 22nd of March 2024 from 20:56 to 01:00 on 23rd of March 2024 UTC.
This incident is resolved.
Fastly Engineers detected a performance impacting event affecting the Dashboard Data services.
Our network services and all other services were unaffected. The issue has been resolved and we are monitoring performance closely.
Fastly Engineers detected a performance impacting event affecting the Dashboard Data services.
Our network services and all other services were unaffected. The issue has been resolved and we are monitoring performance closely.
Fastly Engineers detected a performance impacting event affecting the Dashboard Data services within our NGWAF console.
Our network services and all other services were unaffected. The issue has been resolved and we are monitoring performance closely.
Fastly is excited to announce the launch of a unified login experience across Fastly and Signal Sciences consoles to make it simpler and easier for you to access Fastly products and services using a single set of login credentials. Starting today, the 20th of February 2024, we'll be doing a gradual rollout of a new web interface as part of the upgraded login experience. A summary of the main changes appears below.
What's changing?
Single set of credentials to login to Fastly and Signal Sciences console. Simplified login will allow you to use a single set of login credentials to access all products and features across Fastly's suite of offerings. If you have both Fastly and Signal Sciences accounts that use the same email address and use password and 2FA for authentication, you can use Fastly credentials to log in to both Fastly and Signal Science console.
Log in once and access both accounts. You have to sign-in only once and can switch between Fastly or Signal Sciences console seamlessly without having to log in again if you use the same email address.
Password and 2FA management in one place. You'll be able to change passwords and set up two-factor authentication directly in the Fastly console for both Fastly and Signal Sciences accounts.
Service Provider initiated SSO is now supported. You can log in directly at either Fastly or Signal Sciences console login page using SSO without going to your IdP page.
Password reset got simpler. You can reset your passwords without having to create a temporary password.
Account linking will no longer be required. Customers with both Fastly and Signal Sciences accounts will no longer need to manually link those accounts. Already have linked accounts? You won't need to do anything and can start using your Fastly credentials immediately.
New passwords will be required to conform to NIST guidelines. The complexity for new and changed passwords will be required to conform to digital identity guidelines from the National Institute of Standards and Technology (specifically, the NIST800-63B guidelines). Existing passwords won't be affected until you choose to update them.
Session timeouts will be standardized and more secure. We added additional measures to increase your security posture on the Fastly platform. You will be logged out after 30 minutes of inactivity. Session timeouts will also have a default maximum of 12 hours for any organization that hasn't set up single sign-on.
What's next? What do I have to do?
That's it!. The transition will be seamless and you are not required to take additional steps. You will see a new login experience when we enable this feature for you.
Please refer to documentation for additional information.
Still have questions? Feel free to contact your account manager or customer support for additional details.
This maintenance has been extended and further updates will be shared on Continued Feature Launch: Unified Fastly and Signal Sciences Login Experience
We're investigating possible performance impact affecting the Request metrics within our NGWAF Dashboard Data services.
All other locations and services are unaffected
Our engineers have identified the contributing factor and are applying a fix to our Dashboard Data services in order to restore the Request data metric.
All other locations and services are unaffected by this incident.
Engineering has confirmed the impact to customer Request metrics within our Dashboard Data services has been mitigated.
Engineering has confirmed that Request metrics within our NGWAF Dashboard Data services has been fully restored. No data was lost a result of this incident. Customers may have experienced delayed request data propagation from 15 February 2024 at 23:14 UTC to 16 February 2024 08:42 UTC.
This incident is resolved.
Affected customers may have experienced impact to varying degrees and to a shorter duration than as set forth above.