Elevated Errors for Dashboard Data

Incident
09 December 2025, 00:20 UTC

Elevated Errors for Dashboard Data

Status: closed
Start: 08 December 2025, 22:43 UTC
End: 09 December 2025, 00:20 UTC
Duration: 1 hour 37 minutes
Affected Components:
Security Security Console & API Dashboard Data
Affected Groups:
All Public Users
Investigating

08 December 2025, 22:43 UTC

08 December 2025, 22:43 UTC

We are investigating elevated errors to our Dashboard Data  affecting our Edge WAF data pipeline.

All other data centers and services are unaffected. 

Identified

09 December 2025, 00:06 UTC

09 December 2025, 00:06 UTC

Our engineers believe they have identified contributing factor causing the issue impacting the Dashboard Data status page component.

We are now developing a fix, and will post a new update once it has been fully implemented and we see signs of recovery.

All other products and services are unaffected by this incident.

Monitoring

09 December 2025, 00:17 UTC

09 December 2025, 00:17 UTC

Engineering has confirmed the impact to our Dashboard Data  has been mitigated.

Resolved

09 December 2025, 00:20 UTC

09 December 2025, 00:20 UTC

Engineering has confirmed that our Dashboard Data has been fully restored. Customers may have experienced a loss in Edge WAF data for graphs and request logs from 22:43 on the 8th of December 2025 to 00:02 UTC on the 9th of December 2025.

This incident is resolved.

To offer feedback on our status page, click "Give Feedback

Status Post, Created Date/Time: 2025-12-08 23:18:02 UTC 



Note: Our Customer Escalation Management team will update the start date and time of the initial "investigating" status post upon the resolution of this incident. This update is meant to provide our customers and their end users with a potential impact window. The date and time mentioned in the message above indicates when the status post was requested by our Acute Incident Response team.