London (LHR)

Platform Europe London (LCY) London (LHR) Manchester (MAN)
 
11 November 2025, 16:06 UTC

We are investigating elevated errors to our London (LCY), London (LHR), Manchester (MAN) Points of Presence (POPs). 

All other products and services are unaffected by this incident.

 
11 November 2025, 16:55 UTC

Our engineers believe they have identified contributing factor causing the issue impacting our London (LCY), London (LHR), Manchester (MAN) POPs.

We are now developing a fix, and will post a new update once it has been fully implemented and we see signs of recovery.

All other products and services are unaffected by this incident.

 
11 November 2025, 17:37 UTC

Engineering has confirmed the impact to our London (LCY), London (LHR), Manchester (MAN) POPs has been mitigated.

 
11 November 2025, 17:45 UTC

Engineering has confirmed that our London (LCY), London (LHR), Manchester (MAN) POPs have been fully restored. Customers may have experienced elevated errors and increased latency from 16:06 to 17:09 UTC.

This incident is resolved.

To offer feedback on our status page, click "Give Feedback

Status Post, Created Date/Time: 2025-11-11 16:24:05 UTC 



Note: Our Customer Escalation Management team will update the start date and time of the initial "investigating" status post upon the resolution of this incident. This update is meant to provide our customers and their end users with a potential impact window. The date and time mentioned in the message above indicates when the status post was requested by our Acute Incident Response team.


Platform North America Europe Asia South America Amsterdam (AMS) Amsterdam (RTM) Brussels (BRU) Copenhagen (CPH) Frankfurt (FRA) London (LCY) Chicago (CHI) Sao Paulo (GRU) London (LHR) Fujairah (FJR) Madrid (TOJ) Milan (LIN) Detroit (DTW) Paris (PAR) Rome (FCO) Sofia (SOF) Stockholm (BMA) Vienna (VIE) Minneapolis (MSP)
 
01 November 2025, 16:37 UTC

We're investigating possible performance impact affecting the Amsterdam (AMS), Brussels (BRU), Copenhagen (CPH), Frankfurt (FRA), London (LCY), London (LHR), Milan (LIN), Rome (FCO), Sofia (SOF), Stockholm (BMA), Vienna (VIE), Fujairah (FJR), Chicago (CHI), Detroit (DTW), Minneapolis (MSP), Sao Paulo (GRU), Paris (PAR), Amsterdam (RTM), Madrid (TOJ) data center.

All other locations and services are unaffected.

 
01 November 2025, 17:24 UTC

Our engineers believe they have identified contributing factor causing the issue impacting the Amsterdam (AMS), Brussels (BRU), Copenhagen (CPH), Frankfurt (FRA), London (LCY), London (LHR), Milan (LIN), Rome (FCO), Sofia (SOF), Stockholm (BMA), Vienna (VIE), Fujairah (FJR), Chicago (CHI), Detroit (DTW), Minneapolis (MSP), Sao Paulo (GRU), Paris (PAR), Amsterdam (RTM), Madrid (TOJ) status page component.

We are now developing a fix, and will post a new update once it has been fully implemented and we see signs of recovery.

All other products and services are unaffected by this incident.

 
01 November 2025, 19:23 UTC

Engineering has confirmed the impact to Amsterdam (AMS), Brussels (BRU), Copenhagen (CPH), Frankfurt (FRA), London (LCY), London (LHR), Milan (LIN), Rome (FCO), Sofia (SOF), Stockholm (BMA), Vienna (VIE), Fujairah (FJR), Chicago (CHI), Detroit (DTW), Minneapolis (MSP), Sao Paulo (GRU), Paris (PAR), Amsterdam (RTM), Madrid (TOJ) POPs has been mitigated.

 
01 November 2025, 19:40 UTC

Engineering has confirmed that Amsterdam (AMS), Brussels (BRU), Copenhagen (CPH), Frankfurt (FRA), London (LCY), London (LHR), Milan (LIN), Rome (FCO), Sofia (SOF), Stockholm (BMA), Vienna (VIE), Fujairah (FJR), Chicago (CHI), Detroit (DTW), Minneapolis (MSP), Sao Paulo (GRU), Paris (PAR), Amsterdam (RTM), Madrid (TOJ) POPs has been fully restored. Customers may have experienced elevated latency, errors and timeouts from 16:15 to 19:00 UTC.

This incident is resolved.

Affected customers may have experienced impact to varying degrees and to a shorter duration than as set forth above.

To offer feedback on our status page, click "Give Feedback

Status Post, Created Date/Time: 2025-11-01 16:54:05 UTC 



Note: Our Customer Escalation Management team will update the start date and time of the initial "investigating" status post upon the resolution of this incident. This update is meant to provide our customers and their end users with a potential impact window. The date and time mentioned in the message above indicates when the status post was requested by our Acute Incident Response team.


15 September 2025, 17:08 UTC
Platform Europe Amsterdam (AMS) Amsterdam (RTM) Brussels (BRU) Copenhagen (CPH) Dublin (DUB) Frankfurt (FRA) Frankfurt (HHN) Helsinki (HEL) London (LCY) London (LON) London (LHR) Lisbon (LIS) Madrid (MAD) Madrid (TOJ) Manchester (MAN) Marseille (MRS) Milan (LIN) Milan (MXP) Oslo (OSL) Munich (MUC) Paris (CDG) Paris (PAR) Rome (FCO) Sofia (SOF) Stockholm (BMA) Vienna (VIE)
 
15 September 2025, 17:08 UTC

We're currently investigating performance impacts in Europe.

All other locations and services are unaffected.


 
15 September 2025, 17:46 UTC

Our engineers have identified the contributing factor and are developing a fix to our Europe POPs.

All other locations and services are unaffected.

 
15 September 2025, 18:13 UTC

Engineering has confirmed the impact to Europe POPs has been mitigated.

 
15 September 2025, 18:23 UTC

Engineering has confirmed that Europe POPs has been fully restored. Customers may have experienced latency from 17:08 to 18:00 UTC.

This incident is resolved.

To offer feedback on our status page, click "Give Feedback

Status Post, Created Date/Time: 2025-09-15 17:35:41 UTC 



Note: Our Customer Escalation Management team will update the start date and time of the initial "investigating" status post upon the resolution of this incident. This update is meant to provide our customers and their end users with a potential impact window. The date and time mentioned in the message above indicates when the status post was requested by our Acute Incident Response team.


Platform Europe London (LHR)
 
27 May 2025, 16:21 UTC

Fastly Engineers detected a performance impacting event affecting the London (LHR) data center.

All other data centers and services were unaffected. The issue has been resolved and we are monitoring performance closely.

Platform Europe London (LHR)
 
24 February 2025, 20:36 UTC

Fastly Engineers detected a performance impacting event affecting the London (LHR) data center.

All other data centers and services were unaffected. The issue has been resolved and we are monitoring performance closely.

Platform Europe London (LCY) London (LHR) Manchester (MAN) Paris (CDG) Paris (PAR)
 
28 January 2025, 17:15 UTC

We're investigating possible performance impact affecting the data centers within the Europe region.

All other locations and services are unaffected


 
28 January 2025, 19:22 UTC

Our engineers have identified the contributing factor and have applied a fix. Our investigation has confirmed that impact within the Europe region was limited to the London (LCY and LHR), Manchester (MAN) and Paris (CDG and PAR) data centers.

All other locations and services are unaffected.

 
28 January 2025, 19:33 UTC

Engineering has confirmed the impact to Europe data centers has been mitigated.

 
28 January 2025, 21:03 UTC

Engineering has confirmed that our Europe POPs have been fully restored. Customers may have experienced performance degradation from 17:15 to 19:00 UTC.

This incident is resolved.

Affected customers may have experienced impact to varying degrees and to a shorter duration than as set forth above.

To offer feedback on our status page, click "Give Feedback

Status Post, Created Date/Time: 2025-01-28 19:18:00 UTC 



Note: Our Customer Escalation Management team will update the start date and time of the initial "investigating" status post upon the resolution of this incident. This update is meant to provide our customers and their end users with a potential impact window. The date and time mentioned in the message above indicates when the status post was requested by our Acute Incident Response team.


23 January 2025, 16:55 UTC
Platform Europe London (LHR)
 
23 January 2025, 16:55 UTC

Traffic in London (LHR) has been temporarily rerouted.

All other locations and services are unaffected.

Platform Europe London (LCY) London (LHR)
 
14 November 2024, 15:34 UTC

We are investigating elevated errors to our London (LCY) and London (LHR) POPs for Compute.

All other products and services are unaffected by this incident.


 
14 November 2024, 18:05 UTC

Our engineers have identified the contributing factor and are applying a fix to our London (LCY) and London (LHR) service for Compute.

All other products and services are unaffected by this incident.

 
14 November 2024, 19:18 UTC

Engineering has confirmed that London (LCY), London (LHR) POPs has been fully restored. Customers may have experienced latency for Compute from 15:34 to 19:02 UTC.

This incident is resolved.

To offer feedback on our status page, click "Give Feedback

Status Post, Created Date/Time: 2024-11-14 18:02:38 UTC 



Note: Our Customer Escalation Management team will update the start date and time of the initial "investigating" status post upon the resolution of this incident. This update is meant to provide our customers and their end users with a potential impact window. The date and time mentioned in the message above indicates when the status post was requested by our Acute Incident Response team.


05 September 2024, 19:48 UTC
Platform North America Europe Asia South America Oceania Africa Amsterdam (AMS) Adelaide (ADL) Bogota (BOG) Cape Town (CPT) Auckland (AKL) Buenos Aires (EZE) Ghana (ACC) Ashburn (IAD) Brussels (BRU) Brisbane (BNE) Curitiba (CWB) Johannesburg (JNB) Copenhagen (CPH) Christchurch (CHC) Bangkok (BKK) Fortaleza (FOR) Atlanta (ATL) Dublin (DUB) Melbourne (MEL) Lima (LIM) Frankfurt (FRA) Perth (PER) Atlanta (PDK) Frankfurt (HHN) Rio de Janeiro (GIG) Boston (BOS) Helsinki (HEL) Sydney (SYD) Santiago (SCL) Calgary (YYC) Chennai (MAA) London (LCY) Wellington (WLG) Sāo Paulo (CGH) Chicago (CHI) London (LON) Sao Paulo (GRU) London (LHR) Lisbon (LIS) Dubai (FJR) Dubai (DXB) Madrid (MAD) Fujairah (FJR) Chicago (ORD) Manchester (MAN) Hong Kong (HKG) Marseille (MRS) Columbus (CMH) Hyderabad (HYD) Milan (LIN) Columbus (LCK) Milan (MXP) Oslo (OSL) Dallas (DFW) Munich (MUC) Denver (DEN) Detroit (DTW) Kolkata (CCU) Gainesville (GNV) Paris (CDG) Honolulu (HNL) Paris (PAR) Rome (FCO) Kuala Lumpur (KUL) Houston (IAH) Sofia (SOF) Stockholm (BMA) Manila (MNL) Kansas City (MCI) Mumbai (BOM) Vienna (VIE) Los Angeles (BUR) Los Angeles (LAX) New Delhi (DEL) Osaka (ITM) Miami (MIA) Minneapolis (MSP) Minneapolis (STP) Montreal (YUL) Newark (EWR) New York (LGA) Seoul (ICN) New York (NYC) Singapore (QPG) Palo Alto (PAO) Phoenix (PHX) Portland (PDX) San Jose (SJC) Tokyo (HND) Seattle (BFI) Tokyo (NRT) Tokyo (TYO) St. Louis (STL) Toronto (YYZ) Vancouver (YVR)
 
05 September 2024, 19:48 UTC

We are investigating elevated errors to our Platform delivery services.

 
05 September 2024, 21:44 UTC

Our engineers are continuing to investigate the impact to our Platform delivery services.

 
05 September 2024, 22:01 UTC

Our engineers have identified the contributing factor and are applying a fix to our Platform delivery services.

 
05 September 2024, 23:00 UTC

Our engineers have identified the contributing factor and are continuing to apply the mitigation strategy to our Platform delivery services.

 
05 September 2024, 23:34 UTC

Engineering has deployed a fix and have confirmed a gradual recovery to our Platform delivery service. We will continue to monitor until we’ve confirmed that customer experience has been fully restored.

 
06 September 2024, 00:48 UTC

Engineering has confirmed that our Platform delivery services have been fully restored. Customers may have experienced elevated errors and latency. In addition, Compute customers may have also experienced delayed configuration deployments from the 5th of September at 19:48 to the 6th of September at 00:48 UTC.

This incident is resolved.

Affected customers may have experienced impact to varying degrees and to a shorter duration than as set forth above.

To offer feedback on our status page, click "Give Feedback

Platform Europe London (LCY) London (LHR)
 
31 August 2024, 08:41 UTC

We are investigating elevated errors to our London (LCY), London (LHR) Points of Presence (POPs).

 
31 August 2024, 17:18 UTC

Our engineers have identified the contributing factor and are applying a fix to our London (LCY), London (LHR) POPs.

 
31 August 2024, 18:16 UTC

Our engineers have identified the contributing factor and are continuing to apply the mitigation strategy to our London (LCY), London (LHR) POPs.

 
31 August 2024, 20:07 UTC

Engineering has confirmed the impact to our London (LCY), London (LHR) POPs has been mitigated.

 
31 August 2024, 20:12 UTC

Engineering has confirmed that our London (LCY), London (LHR) POPs have been fully restored. Customers may have experienced elevated errors and latency from 08:41 to 18:29 UTC.

This incident is resolved.

Affected customers may have experienced impact to varying degrees and to a shorter duration than as set forth above.

To offer feedback on our status page, click "Give Feedback