Lisbon (LIS)

05 September 2024, 19:48 UTC
Platform North America Europe Asia South America Oceania Africa Amsterdam (AMS) Adelaide (ADL) Bangkok (BKK) Bogota (BOG) Cape Town (CPT) Chennai (MAA) Brussels (BRU) Auckland (AKL) Buenos Aires (EZE) Ghana (ACC) Ashburn (IAD) Copenhagen (CPH) Brisbane (BNE) Curitiba (CWB) Johannesburg (JNB) Dubai (FJR) Dublin (DUB) Christchurch (CHC) Dubai (DXB) Fortaleza (FOR) Frankfurt (FRA) Fujairah (FJR) Melbourne (MEL) Lima (LIM) Hyderabad (HYD) Frankfurt (HHN) Perth (PER) Rio de Janeiro (GIG) Atlanta (PDK) Helsinki (HEL) Hong Kong (HKG) Santiago (SCL) Boston (BOS) Kolkata (CCU) London (LCY) Sydney (SYD) Sāo Paulo (CGH) Calgary (YYC) London (LON) Kuala Lumpur (KUL) Wellington (WLG) Chicago (CHI) Sao Paulo (GRU) London (LHR) Manila (MNL) Mumbai (BOM) Lisbon (LIS) New Delhi (DEL) Madrid (MAD) Manchester (MAN) Osaka (ITM) Marseille (MRS) Seoul (ICN) Milan (LIN) Milan (MXP) Singapore (QPG) Columbus (CMH) Oslo (OSL) Columbus (LCK) Munich (MUC) Palermo (PMO) Dallas (DFW) Tokyo (HND) Denver (DEN) Paris (CDG) Tokyo (NRT) Detroit (DTW) Paris (PAR) Rome (FCO) Tokyo (TYO) Gainesville (GNV) Sofia (SOF) Honolulu (HNL) Stockholm (BMA) Houston (IAH) Vienna (VIE) Kansas City (MCI) Los Angeles (BUR) Los Angeles (LAX) Miami (MIA) Minneapolis (MSP) Minneapolis (STP) Montreal (YUL) Newark (EWR) New York (LGA) New York (NYC) Palo Alto (PAO) Phoenix (PHX) Portland (PDX) San Jose (SJC) Seattle (BFI) St. Louis (STL) Toronto (YYZ) Vancouver (YVR)
 
05 September 2024, 19:48 UTC

We are investigating elevated errors to our Platform delivery services.

 
05 September 2024, 21:44 UTC

Our engineers are continuing to investigate the impact to our Platform delivery services.

 
05 September 2024, 22:01 UTC

Our engineers have identified the contributing factor and are applying a fix to our Platform delivery services.

 
05 September 2024, 23:00 UTC

Our engineers have identified the contributing factor and are continuing to apply the mitigation strategy to our Platform delivery services.

 
05 September 2024, 23:34 UTC

Engineering has deployed a fix and have confirmed a gradual recovery to our Platform delivery service. We will continue to monitor until we’ve confirmed that customer experience has been fully restored.

 
06 September 2024, 00:48 UTC

Engineering has confirmed that our Platform delivery services have been fully restored. Customers may have experienced elevated errors and latency. In addition, Compute customers may have also experienced delayed configuration deployments from the 5th of September at 19:48 to the 6th of September at 00:48 UTC.

This incident is resolved.

Affected customers may have experienced impact to varying degrees and to a shorter duration than as set forth above.

To offer feedback on our status page, click "Give Feedback

Platform North America Europe Amsterdam (AMS) Brussels (BRU) Ashburn (IAD) Copenhagen (CPH) Dublin (DUB) Frankfurt (FRA) Frankfurt (HHN) Atlanta (PDK) Helsinki (HEL) Boston (BOS) London (LCY) Calgary (YYC) London (LON) Chicago (CHI) London (LHR) Lisbon (LIS) Madrid (MAD) Manchester (MAN) Marseille (MRS) Milan (LIN) Milan (MXP) Columbus (CMH) Oslo (OSL) Columbus (LCK) Munich (MUC) Palermo (PMO) Dallas (DFW) Denver (DEN) Paris (CDG) Detroit (DTW) Paris (PAR) Rome (FCO) Gainesville (GNV) Sofia (SOF) Honolulu (HNL) Stockholm (BMA) Houston (IAH) Vienna (VIE) Kansas City (MCI) Los Angeles (BUR) Los Angeles (LAX) Miami (MIA) Minneapolis (MSP) Minneapolis (STP) Montreal (YUL) Newark (EWR) New York (LGA) New York (NYC) Palo Alto (PAO) Phoenix (PHX) Portland (PDX) San Jose (SJC) Seattle (BFI) St. Louis (STL) Toronto (YYZ) Vancouver (YVR)
 
23 July 2024, 12:48 UTC

At approximately 08:00 UTC our engineers began to investigate a large traffic event impacting performance within our Europe and North America regions. 

Standard traffic engineering practices have been deployed in response to this event, in an effort to reduce the potential impact to our customers within the regions. Customer may continue to see elevated errors and latency as mitigation efforts continue to be deployed.

All other products and services are unaffected by this incident.

 
23 July 2024, 14:29 UTC

Our engineers are implementing adjusted mitigation strategies in our North America and Europe regions to continue to balance traffic and manage performance.

Error rates and latency have improved, although customers may still experience intermittent periods of performance impact as traffic engineering continues to be deployed.

 
23 July 2024, 16:37 UTC

Engineering has implemented mitigation strategies and has confirmed a gradual recovery in our North America and Europe regions. 

We are closely monitoring performance in these regions as a top priority as this event continues and will provide a final update once customer and end user experience has been fully restored.

 
23 July 2024, 23:52 UTC

Engineering has confirmed that Europe and North America regions have been fully restored. Customers may have experienced elevated errors and latency from 08:00 to 16:37 UTC.

This incident is resolved.

Affected customers would have experienced impact to varying degrees and to a shorter duration than as set forth above.

To offer feedback on our status page, click "Give Feedback

Platform Europe Lisbon (LIS)
 
28 June 2024, 10:40 UTC

Fastly Engineers detected a performance impacting event affecting the Lisbon (LIS) data center.

All other data centers and services were unaffected. The issue has been resolved and we are monitoring performance closely.

Platform Europe Asia Brussels (BRU) Dubai (DXB) Lisbon (LIS)
 
04 December 2023, 18:37 UTC

Fastly Engineers detected a performance impacting event affecting the Brussels (BRU), Dubai (DXB), Lisbon (LIS) Points of Presence (POPs).

All other data centers and services were unaffected. The issue has been resolved and we are monitoring performance closely.

Platform Observability Europe Historical Stats Real-time Analytics Lisbon (LIS)
 
03 December 2023, 17:53 UTC

We're currently investigating performance issues with our Real Time Analytics and Historical Stats services only in our Lisbon (LIS) data center.

All other services and data centers are unaffected.

 
03 December 2023, 22:51 UTC

This event has been resolved.

29 June 2023, 18:46 UTC
Platform North America Europe Amsterdam (AMS) Brussels (BRU) Ashburn (IAD) Copenhagen (CPH) Dublin (DUB) Frankfurt (FRA) Frankfurt (HHN) Atlanta (PDK) Helsinki (HEL) Boston (BOS) London (LCY) Calgary (YYC) London (LON) Chicago (CHI) London (LHR) Lisbon (LIS) Madrid (MAD) Manchester (MAN) Marseille (MRS) Milan (LIN) Milan (MXP) Columbus (CMH) Oslo (OSL) Columbus (LCK) Munich (MUC) Palermo (PMO) Dallas (DFW) Denver (DEN) Paris (CDG) Detroit (DTW) Paris (PAR) Rome (FCO) Gainesville (GNV) Sofia (SOF) Honolulu (HNL) Stockholm (BMA) Houston (IAH) Vienna (VIE) Kansas City (MCI) Los Angeles (BUR) Los Angeles (LAX) Miami (MIA) Minneapolis (MSP) Minneapolis (STP) Montreal (YUL) Newark (EWR) New York (LGA) New York (NYC) Palo Alto (PAO) Phoenix (PHX) Portland (PDX) San Jose (SJC) Seattle (BFI) St. Louis (STL) Toronto (YYZ) Vancouver (YVR)
 
29 June 2023, 18:46 UTC

We're currently investigating performance impacts in Europe, North America.

All other locations and services are unaffected.

 
29 June 2023, 19:56 UTC

This issue has been identified and a fix is being implemented. 

 
29 June 2023, 21:54 UTC

A fix has been implemented and we are monitoring the results.

 
29 June 2023, 23:54 UTC

This incident has been resolved.

06 June 2023, 15:29 UTC
Platform Europe Lisbon (LIS)
 
06 June 2023, 15:29 UTC

We're investigating elevated errors in Lisbon (LIS).

All other locations and services are unaffected

 
06 June 2023, 19:02 UTC

This incident has been resolved.

13 May 2023, 23:25 UTC
Platform Europe Lisbon (LIS)
 
13 May 2023, 23:25 UTC

Traffic in Lisbon (LIS) has been temporarily rerouted.

All other locations and services are unaffected.

 
14 May 2023, 04:13 UTC

This incident has been resolved.

Platform Europe Lisbon (LIS)
 
25 March 2023, 02:13 UTC

Fastly Engineers detected a performance impacting event affecting the Lisbon (LIS) data center.

All other data centers and services were unaffected. The issue has been resolved and we are monitoring performance closely.

 
25 March 2023, 02:30 UTC

This incident has been resolved.

24 February 2023, 22:19 UTC
Platform Europe Lisbon (LIS)
 
24 February 2023, 22:19 UTC

We're investigating possible performance impact affecting the Lisbon (LIS) data center.

All other locations and services are unaffected

 
24 February 2023, 22:20 UTC

This incident has been resolved.