New Delhi (DEL)

Platform Asia Chennai (MAA) Kolkata (CCU) Mumbai (BOM) New Delhi (DEL)
 
19 December 2024, 05:00 UTC

We are investigating elevated errors to our Chennai (MAA), Mumbai (BOM), New Delhi (DEL) Points of Presence (POPs).

All other products and services are unaffected by this incident.


 
19 December 2024, 06:02 UTC

Our engineers have identified the contributing factor and are applying a fix to our Chennai (MAA), Mumbai (BOM), New Delhi (DEL) POPs.

All other locations and services are unaffected.

 
19 December 2024, 07:10 UTC

Our engineers have identified the contributing factor and are continuing to apply the mitigation strategy to our Chennai (MAA), Mumbai (BOM), New Delhi (DEL) POPs.

All other locations and services are unaffected.

 
19 December 2024, 07:36 UTC

Engineering has confirmed the impact to our Chennai (MAA), Mumbai (BOM), New Delhi (DEL) POPs has been mitigated.

 
19 December 2024, 07:42 UTC

Engineering has confirmed that our Chennai (MAA), Kolkata (CCU), Mumbai (BOM), New Delhi (DEL) POPs have been fully restored. Customers may have experienced elevated errors and latency from 05:00 to 07:28 UTC.

This incident is resolved.

Affected customers may have experienced impact to varying degrees and to a shorter duration than as set forth above.

To offer feedback on our status page, click "Give Feedback

Status Post, Created Date/Time: 2024-12-19 06:02:08 UTC 



Note: Our Customer Escalation Management team will update the start date and time of the initial "investigating" status post upon the resolution of this incident. This update is meant to provide our customers and their end users with a potential impact window. The date and time mentioned in the message above indicates when the status post was requested by our Acute Incident Response team.


Platform Asia Chennai (MAA) Hyderabad (HYD) Kolkata (CCU) Mumbai (BOM) New Delhi (DEL)
 
09 October 2024, 05:51 UTC

We are investigating elevated errors to our Chennai (MAA), Hyderabad (HYD), Kolkata (CCU), Mumbai (BOM), New Delhi (DEL) Points of Presence (POPs).

All other products and services are unaffected by this incident.


 
09 October 2024, 10:03 UTC

Our engineers are continuing to investigate elevated errors to our Chennai (MAA), Hyderabad (HYD), Kolkata (CCU), Mumbai (BOM), New Delhi (DEL) POPs.

 
09 October 2024, 10:31 UTC

Our engineers have identified the contributing factor and are applying a fix to our Chennai (MAA), Hyderabad (HYD), Kolkata (CCU), Mumbai (BOM), New Delhi (DEL) POPs.

All other locations and services are unaffected.

 
09 October 2024, 10:48 UTC

Engineering has confirmed the impact to our Chennai (MAA), Hyderabad (HYD), Kolkata (CCU), Mumbai (BOM), New Delhi (DEL) POPs has been mitigated.

 
09 October 2024, 10:56 UTC

Engineering has confirmed that Chennai (MAA), Hyderabad (HYD), Kolkata (CCU), Mumbai (BOM), New Delhi (DEL) POPs have been fully restored. Customers may have experienced intermittent errors from 05:51 to 10:03 UTC.

This incident is resolved.

To offer feedback on our status page, click "Give Feedback

Status Post, Created Date/Time: 2024-10-09 09:36:33 UTC 



Note: Our Customer Escalation Management team will update the start date and time of the initial "investigating" status post upon the resolution of this incident. This update is meant to provide our customers and their end users with a potential impact window. The date and time mentioned in the message above indicates when the status post was requested by our Acute Incident Response team.


Platform Asia New Delhi (DEL)
 
16 September 2024, 19:26 UTC

Fastly Engineers detected a performance impacting event affecting the New Delhi (DEL) data center.

All other data centers and services were unaffected. The issue has been resolved and we are monitoring performance closely.

Platform Europe Asia Africa Amsterdam (AMS) Chennai (MAA) Johannesburg (JNB) New Delhi (DEL)
 
16 September 2024, 17:10 UTC

We are investigating elevated errors to our Chennai (MAA), New Delhi (DEL), Amsterdam (AMS), Johannesburg (JNB) Points of Presence (POPs).

 
16 September 2024, 18:26 UTC

Our engineers have identified the contributing factor and are applying a fix to our Amsterdam (AMS) Point of Presence (POP).

Fastly's Engineering team has confirmed that the impact has been mitigated for our Chennai (MAA), New Delhi (DEL), and Johannesburg (JNB) POPs.

 
16 September 2024, 18:43 UTC

Engineering has confirmed the impact to our Amsterdam (AMS) Point of Presence (POP) has been mitigated.

 
16 September 2024, 19:09 UTC

Engineering has confirmed that our Chennai (MAA), New Delhi (DEL), Amsterdam (AMS), and Johannesburg (JNB) Points of Presence (POPs) have been fully restored. Customers may have experienced an increase in errors and latency from 17:10 to 18:45 UTC.

Affected customers may have experienced impact to varying degrees and to a shorter duration than as set forth above.

This incident is resolved.

To offer feedback on our status page, click "Give Feedback

05 September 2024, 19:48 UTC
Platform North America Europe Asia South America Oceania Africa Amsterdam (AMS) Adelaide (ADL) Bangkok (BKK) Bogota (BOG) Cape Town (CPT) Chennai (MAA) Brussels (BRU) Auckland (AKL) Buenos Aires (EZE) Ghana (ACC) Ashburn (IAD) Copenhagen (CPH) Brisbane (BNE) Curitiba (CWB) Johannesburg (JNB) Dubai (FJR) Dublin (DUB) Christchurch (CHC) Dubai (DXB) Fortaleza (FOR) Frankfurt (FRA) Fujairah (FJR) Melbourne (MEL) Lima (LIM) Hyderabad (HYD) Frankfurt (HHN) Perth (PER) Rio de Janeiro (GIG) Atlanta (PDK) Helsinki (HEL) Hong Kong (HKG) Santiago (SCL) Boston (BOS) Kolkata (CCU) London (LCY) Sydney (SYD) Sāo Paulo (CGH) Calgary (YYC) London (LON) Kuala Lumpur (KUL) Wellington (WLG) Chicago (CHI) Sao Paulo (GRU) London (LHR) Manila (MNL) Mumbai (BOM) Lisbon (LIS) New Delhi (DEL) Madrid (MAD) Manchester (MAN) Osaka (ITM) Marseille (MRS) Seoul (ICN) Milan (LIN) Milan (MXP) Singapore (QPG) Columbus (CMH) Oslo (OSL) Columbus (LCK) Munich (MUC) Palermo (PMO) Dallas (DFW) Tokyo (HND) Denver (DEN) Paris (CDG) Tokyo (NRT) Detroit (DTW) Paris (PAR) Rome (FCO) Tokyo (TYO) Gainesville (GNV) Sofia (SOF) Honolulu (HNL) Stockholm (BMA) Houston (IAH) Vienna (VIE) Kansas City (MCI) Los Angeles (BUR) Los Angeles (LAX) Miami (MIA) Minneapolis (MSP) Minneapolis (STP) Montreal (YUL) Newark (EWR) New York (LGA) New York (NYC) Palo Alto (PAO) Phoenix (PHX) Portland (PDX) San Jose (SJC) Seattle (BFI) St. Louis (STL) Toronto (YYZ) Vancouver (YVR)
 
05 September 2024, 19:48 UTC

We are investigating elevated errors to our Platform delivery services.

 
05 September 2024, 21:44 UTC

Our engineers are continuing to investigate the impact to our Platform delivery services.

 
05 September 2024, 22:01 UTC

Our engineers have identified the contributing factor and are applying a fix to our Platform delivery services.

 
05 September 2024, 23:00 UTC

Our engineers have identified the contributing factor and are continuing to apply the mitigation strategy to our Platform delivery services.

 
05 September 2024, 23:34 UTC

Engineering has deployed a fix and have confirmed a gradual recovery to our Platform delivery service. We will continue to monitor until we’ve confirmed that customer experience has been fully restored.

 
06 September 2024, 00:48 UTC

Engineering has confirmed that our Platform delivery services have been fully restored. Customers may have experienced elevated errors and latency. In addition, Compute customers may have also experienced delayed configuration deployments from the 5th of September at 19:48 to the 6th of September at 00:48 UTC.

This incident is resolved.

Affected customers may have experienced impact to varying degrees and to a shorter duration than as set forth above.

To offer feedback on our status page, click "Give Feedback

Platform Asia Kolkata (CCU) New Delhi (DEL)
 
04 September 2024, 06:06 UTC

We are investigating elevated errors to our Kolkata (CCU), New Delhi (DEL) Point of Presence (POP). 

 
04 September 2024, 06:45 UTC

Our engineers have identified the contributing factor and are applying a fix to our Kolkata (CCU), New Delhi (DEL) Point of Presence (POP).

All other locations and services are unaffected.

 
04 September 2024, 06:49 UTC

Engineering has confirmed the impact to Kolkata (CCU), New Delhi (DEL) Point of Presence (POP) has been mitigated.

 
04 September 2024, 07:00 UTC

Engineering has confirmed that our Kolkata (CCU) and New Delhi (DEL) Points of Presence (POP) has been fully restored. Customers may have experienced 5xx errors and latency from 6:06 to 6:40 UTC.

This incident is resolved.

To offer feedback on our status page, click "Give Feedback

10 August 2024, 19:38 UTC
Platform Asia New Delhi (DEL)
 
10 August 2024, 19:38 UTC

Traffic in our New Delhi (DEL) Point of Presence (POP) has been temporarily rerouted.

All other locations and services are unaffected.

Platform Asia Chennai (MAA) Hyderabad (HYD) Kolkata (CCU) New Delhi (DEL)
 
29 April 2024, 12:40 UTC

On Tuesday, the 29th of April 2024 from 12:40 UTC to the 29th of April 01:03 UTC, our engineers observed an unplanned event that contained impact across the Chennai (MAA), Kolkata (CCU), Delhi (DEL), and Hyderabad (HYD) Points of Presence (POPs) with a common transit provider.


This event is resolved, and there is no remaining impact.

Fastly Platform Asia Third Party Service Provider Chennai (MAA) Hyderabad (HYD) Kolkata (CCU) Mumbai (BOM) New Delhi (DEL)
 
23 April 2024, 11:30 UTC

On Tuesday, the 23rd of April 2024 from 11:30 UTC to the 24th of April 01:36 UTC, our engineers observed an unplanned event that contained impact across the Chennai (MAA), Mumbai (BOM), Kolkata (CCU), Delhi (DEL), and Hyderabad (HYD) Points of Presence (POPs) with a common transit provider.

This event is resolved, and there is no remaining impact.

Platform Asia New Delhi (DEL)
 
11 August 2023, 14:31 UTC

Fastly Engineers detected a performance impacting event affecting the New Delhi (DEL) data center.

All other data centers and services were unaffected. The issue has been resolved and we are monitoring performance closely.

 
11 August 2023, 14:33 UTC

This incident has been resolved.