New Delhi (DEL)

Retrospective: Elevated Errors for Chennai (MAA), Hyderabad (HYD), Kolkata (CCU), New Delhi (DEL)

29 April 2024, 12:40 UTC
Platform Asia Chennai (MAA) Hyderabad (HYD) Kolkata (CCU) New Delhi (DEL)
 
29 April 2024, 12:40 UTC

On Tuesday, the 29th of April 2024 from 12:40 UTC to the 29th of April 01:03 UTC, our engineers observed an unplanned event that contained impact across the Chennai (MAA), Kolkata (CCU), Delhi (DEL), and Hyderabad (HYD) Points of Presence (POPs) with a common transit provider.


This event is resolved, and there is no remaining impact.

Retrospective: Elevated Errors in MAA, BOM, CCU, DEL, and HYD

23 April 2024, 11:30 UTC
Fastly Platform Asia Third Party Service Provider Chennai (MAA) Hyderabad (HYD) Kolkata (CCU) Mumbai (BOM) New Delhi (DEL)
 
23 April 2024, 11:30 UTC

On Tuesday, the 23rd of April 2024 from 11:30 UTC to the 24th of April 01:36 UTC, our engineers observed an unplanned event that contained impact across the Chennai (MAA), Mumbai (BOM), Kolkata (CCU), Delhi (DEL), and Hyderabad (HYD) Points of Presence (POPs) with a common transit provider.

This event is resolved, and there is no remaining impact.

Retrospective: Impacted Performance in New Delhi (DEL)

11 August 2023, 14:31 UTC
Platform Asia New Delhi (DEL)
 
11 August 2023, 14:31 UTC

Fastly Engineers detected a performance impacting event affecting the New Delhi (DEL) data center.

All other data centers and services were unaffected. The issue has been resolved and we are monitoring performance closely.

 
11 August 2023, 14:33 UTC

This incident has been resolved.

New Delhi (DEL),Mumbai (BOM) Elevated Errors

11 April 2023, 15:00 UTC
Platform Asia Mumbai (BOM) New Delhi (DEL)
 
11 April 2023, 15:00 UTC

We're investigating elevated errors in our  (DEL) and New Delhi (BOM) Mumbai Points of Presence (POPs).

All other POP locations and services are unaffected.

 
11 April 2023, 16:46 UTC

This incident has been resolved.

New Delhi (DEL) Elevated Errors

28 March 2023, 03:43 UTC
Platform Asia New Delhi (DEL)
 
28 March 2023, 03:43 UTC

We're investigating elevated errors in New Delhi (DEL).

All other locations and services are unaffected

 
28 March 2023, 03:50 UTC

This issue has been identified and a fix is being implemented. 

 
28 March 2023, 03:51 UTC

A fix has been implemented and we are monitoring the results.

 
28 March 2023, 03:52 UTC

This incident has been resolved.

New Delhi (DEL) Rerouted Traffic

29 January 2023, 05:53 UTC
Platform Asia New Delhi (DEL)
 
29 January 2023, 05:53 UTC

Traffic in New Delhi (DEL) has been temporarily rerouted.

All other locations and services are unaffected.

 
30 January 2023, 06:12 UTC

A fix has been implemented and we are monitoring the results.

CDN Global Performance Impact

19 January 2023, 23:05 UTC
Platform North America Europe Asia South America Oceania Africa Amsterdam (AMS) Adelaide (ADL) Bangkok (BKK) Bogota (BOG) Cape Town (CPT) Chennai (MAA) Brussels (BRU) Auckland (AKL) Buenos Aires (EZE) Ghana (ACC) Ashburn (IAD) Copenhagen (CPH) Brisbane (BNE) Curitiba (CWB) Johannesburg (JNB) Dublin (DUB) Christchurch (CHC) Dubai (DXB) Fortaleza (FOR) Frankfurt (FRA) Fujairah (FJR) Melbourne (MEL) Lima (LIM) Hyderabad (HYD) Frankfurt (HHN) Perth (PER) Rio de Janeiro (GIG) Atlanta (PDK) Helsinki (HEL) Hong Kong (HKG) Sydney (SYD) Santiago (SCL) Boston (BOS) Kolkata (CCU) London (LCY) Wellington (WLG) Sāo Paulo (CGH) Calgary (YYC) London (LON) Kuala Lumpur (KUL) Chicago (CHI) Sao Paulo (GRU) London (LHR) Manila (MNL) Mumbai (BOM) Lisbon (LIS) New Delhi (DEL) Madrid (MAD) Manchester (MAN) Osaka (ITM) Marseille (MRS) Seoul (ICN) Milan (LIN) Singapore (QPG) Milan (MXP) Columbus (CMH) Oslo (OSL) Columbus (LCK) Munich (MUC) Palermo (PMO) Tokyo (HND) Dallas (DFW) Tokyo (NRT) Denver (DEN) Rome (FCO) Detroit (DTW) Sofia (SOF) Tokyo (TYO) Gainesville (GNV) Stockholm (BMA) Honolulu (HNL) Houston (IAH) Vienna (VIE) Kansas City (MCI) Los Angeles (BUR) Miami (MIA) Minneapolis (MSP) Minneapolis (STP) Montreal (YUL) Newark (EWR) New York (LGA) New York (NYC) Palo Alto (PAO) Phoenix (PHX) Portland (PDX) San Jose (SJC) Seattle (BFI) St. Louis (STL) Toronto (YYZ) Vancouver (YVR)
 
19 January 2023, 23:05 UTC

We're currently investigating potential impact to performance with our CDN services.

 
19 January 2023, 23:06 UTC

A fix has been implemented and we are monitoring the results.

 
19 January 2023, 23:48 UTC
On the 19th of January at 23:00 UTC a configuration change was deployed which impacted performance to global CDN delivery. Fastly Engineering reverted the change resulting in immediate recovery at 23:06 UTC. Fastly's Customer Incident Response team is currently preparing a Fastly Service Advisory of today's incident, and will be made available to Fastly Customers.

OpenSSL - Pending Vulnerability Announcement

28 October 2022, 19:48 UTC
Platform North America Europe Asia South America Oceania Africa Amsterdam (AMS) Adelaide (ADL) Bangkok (BKK) Bogota (BOG) Cape Town (CPT) Chennai (MAA) Brussels (BRU) Auckland (AKL) Buenos Aires (EZE) Ghana (ACC) Ashburn (IAD) Copenhagen (CPH) Brisbane (BNE) Curitiba (CWB) Johannesburg (JNB) Dublin (DUB) Christchurch (CHC) Dubai (DXB) Fortaleza (FOR) Frankfurt (FRA) Fujairah (FJR) Melbourne (MEL) Lima (LIM) Hyderabad (HYD) Frankfurt (HHN) Perth (PER) Rio de Janeiro (GIG) Atlanta (PDK) Helsinki (HEL) Hong Kong (HKG) Sydney (SYD) Santiago (SCL) Boston (BOS) Kolkata (CCU) London (LCY) Wellington (WLG) Sāo Paulo (CGH) Calgary (YYC) London (LON) Kuala Lumpur (KUL) Chicago (CHI) Sao Paulo (GRU) London (LHR) Manila (MNL) Mumbai (BOM) Lisbon (LIS) New Delhi (DEL) Madrid (MAD) Manchester (MAN) Osaka (ITM) Marseille (MRS) Seoul (ICN) Milan (LIN) Singapore (QPG) Milan (MXP) Columbus (CMH) Oslo (OSL) Columbus (LCK) Munich (MUC) Palermo (PMO) Tokyo (HND) Dallas (DFW) Tokyo (NRT) Denver (DEN) Rome (FCO) Detroit (DTW) Sofia (SOF) Tokyo (TYO) Gainesville (GNV) Stockholm (BMA) Honolulu (HNL) Houston (IAH) Vienna (VIE) Kansas City (MCI) Los Angeles (BUR) Miami (MIA) Minneapolis (MSP) Minneapolis (STP) Montreal (YUL) Newark (EWR) New York (LGA) Palo Alto (PAO) Phoenix (PHX) Portland (PDX) San Jose (SJC) Seattle (BFI) St. Louis (STL) Toronto (YYZ) Vancouver (YVR)
 
28 October 2022, 19:48 UTC

Fastly is aware of an expected critical vulnerability the OpenSSL project is expected to disclose in the near future. We are studying the currently available information surrounding this vulnerability and do not currently believe that Fastly is vulnerable. We will continue to monitor as additional information is released and will provide our customers with more information as available.

 
01 November 2022, 17:09 UTC

Fastly has reviewed the initial notification from OpenSSL regarding CVE-2022-3786 and CVE-2022-3602. We have analyzed the versions of OpenSSL in use at Fastly, and verified that we do not use OpenSSL 3.x. Fastly and customer usage of Fastly services are not vulnerable to CVE-2022-3786 or CVE-2022-3602.

CDN Performance Impact

15 September 2022, 20:10 UTC
Platform North America Europe Asia South America Oceania Africa Amsterdam (AMS) Adelaide (ADL) Bangkok (BKK) Bogota (BOG) Cape Town (CPT) Chennai (MAA) Brussels (BRU) Auckland (AKL) Buenos Aires (EZE) Ghana (ACC) Ashburn (IAD) Copenhagen (CPH) Brisbane (BNE) Curitiba (CWB) Johannesburg (JNB) Dublin (DUB) Christchurch (CHC) Dubai (DXB) Fortaleza (FOR) Frankfurt (FRA) Fujairah (FJR) Melbourne (MEL) Lima (LIM) Hyderabad (HYD) Frankfurt (HHN) Perth (PER) Rio de Janeiro (GIG) Atlanta (PDK) Helsinki (HEL) Hong Kong (HKG) Sydney (SYD) Santiago (SCL) Boston (BOS) Kolkata (CCU) London (LCY) Wellington (WLG) Sāo Paulo (CGH) Calgary (YYC) London (LON) Kuala Lumpur (KUL) Chicago (CHI) Sao Paulo (GRU) London (LHR) Manila (MNL) Mumbai (BOM) Lisbon (LIS) New Delhi (DEL) Madrid (MAD) Manchester (MAN) Osaka (ITM) Marseille (MRS) Seoul (ICN) Milan (LIN) Singapore (QPG) Milan (MXP) Columbus (CMH) Oslo (OSL) Columbus (LCK) Munich (MUC) Palermo (PMO) Tokyo (HND) Dallas (DFW) Tokyo (NRT) Denver (DEN) Rome (FCO) Detroit (DTW) Sofia (SOF) Tokyo (TYO) Gainesville (GNV) Stockholm (BMA) Honolulu (HNL) Houston (IAH) Vienna (VIE) Kansas City (MCI) Los Angeles (BUR) Miami (MIA) Minneapolis (MSP) Minneapolis (STP) Montreal (YUL) Newark (EWR) New York (LGA) Palo Alto (PAO) Phoenix (PHX) Portland (PDX) San Jose (SJC) Seattle (BFI) St. Louis (STL) Toronto (YYZ) Vancouver (YVR)
 
15 September 2022, 20:10 UTC

We're currently investigating potential impact to performance with our CDN services.

 
15 September 2022, 20:26 UTC

The issue has been identified and a fix is being implemented.

 
15 September 2022, 20:33 UTC

A fix has been implemented and we are monitoring the results.

 
15 September 2022, 20:47 UTC

This incident has been resolved.

Retrospective - Possible Performance Impact in Asia/Pacific (APAC) region

16 June 2022, 13:59 UTC
Chennai (MAA) Hyderabad (HYD) Hong Kong (HKG) Sydney (SYD) Kolkata (CCU) Mumbai (BOM) New Delhi (DEL) Seoul (ICN) Singapore (QPG)
 
16 June 2022, 13:59 UTC
Fastly Engineers detected a possible performance impacting event affecting the Asia/Pacific (APAC) region from approximately 2022-06-16 11:49 UTC to 2022-06-16 11:56 UTC. Customers may have seen intermittent errors for one or more data centers in this region during the impact window. All other regions and services were unaffected. The issue has been resolved and we are monitoring performance closely.