We are investigating elevated errors to our Platform delivery services.

Our engineers are continuing to investigate the impact to our Platform delivery services.

Our engineers have identified the contributing factor and are applying a fix to our Platform delivery services.

Our engineers have identified the contributing factor and are continuing to apply the mitigation strategy to our Platform delivery services.

Engineering has deployed a fix and have confirmed a gradual recovery to our Platform delivery service. We will continue to monitor until we’ve confirmed that customer experience has been fully restored.

Engineering has confirmed that our Platform delivery services have been fully restored. Customers may have experienced elevated errors and latency. In addition, Compute customers may have also experienced delayed configuration deployments from the 5th of September at 19:48 to the 6th of September at 00:48 UTC.

This incident is resolved.

Affected customers may have experienced impact to varying degrees and to a shorter duration than as set forth above.

To offer feedback on our status page, click "Give Feedback" 

At approximately 08:00 UTC our engineers began to investigate a large traffic event impacting performance within our Europe and North America regions. 

Standard traffic engineering practices have been deployed in response to this event, in an effort to reduce the potential impact to our customers within the regions. Customer may continue to see elevated errors and latency as mitigation efforts continue to be deployed.

All other products and services are unaffected by this incident.

Our engineers are implementing adjusted mitigation strategies in our North America and Europe regions to continue to balance traffic and manage performance.

Error rates and latency have improved, although customers may still experience intermittent periods of performance impact as traffic engineering continues to be deployed.

Engineering has implemented mitigation strategies and has confirmed a gradual recovery in our North America and Europe regions. 

We are closely monitoring performance in these regions as a top priority as this event continues and will provide a final update once customer and end user experience has been fully restored.

Engineering has confirmed that Europe and North America regions have been fully restored. Customers may have experienced elevated errors and latency from 08:00 to 16:37 UTC.

This incident is resolved.

Affected customers would have experienced impact to varying degrees and to a shorter duration than as set forth above.

To offer feedback on our status page, click "Give Feedback" 

We are investigating elevated errors to our Seattle (BFI) Point of Presence (POP).

Our engineers have identified the contributing factor and are applying a fix to Seattle (BFI) POP.

All other services are currently unaffected.

We are continuing to deploy a fix for our Seattle (BFI) POP.

Please Note:
We apologize for the delayed status post updates, at the time that this incident began, our vendor was experiencing a disruption which caused notifications to become delayed. This disruption to our Status Page, https://www.fastlystatus.com has been resolved, and all future updates for this incident will resume normal customer outreach/notification practices.

Engineering has deployed standard traffic engineering practices and confirmed the impact to Seattle (BFI) POP has been mitigated. 

Fastly engineering has confirmed that Seattle (BFI) has been fully restored. Customers may have experienced elevated errors and periods of latency from 2024-04-03 21:00 to 2024-04-04 02:30 UTC.

Fastly Engineers detected a performance impacting event affecting the Seattle (BFI) data center.

All other data centers and services were unaffected. The issue has been resolved and we are monitoring performance closely.

Fastly Engineers detected a performance impacting event affecting the Seattle (BFI) data center.

All other data centers and services were unaffected. The issue has been resolved and we are monitoring performance closely.

We are investigating elevated latency and possible errors for logging services within our Seattle (BFI) POP.

Our network availability for all locations and other services are unaffected.

This issue has been identified and a fix is being implemented. 

A fix has been implemented and we are monitoring the results.

This incident has been resolved.

We're investigating elevated errors in Seattle (BFI).

All other locations and services are unaffected

A fix has been implemented and we are monitoring the results.

This incident has been resolved.

We're currently investigating performance impacts in Europe, North America.

All other locations and services are unaffected.

This issue has been identified and a fix is being implemented. 

A fix has been implemented and we are monitoring the results.

This incident has been resolved.

We're investigating elevated errors in Seattle (BFI).

All other locations and services are unaffected

A fix has been implemented and we are monitoring the results.

This incident has been resolved.

Fastly Engineers detected a performance impacting event affecting the Seattle (BFI) data center.

All other data centers and services were unaffected. The issue has been resolved and we are monitoring performance closely.

This incident has been resolved.