Chicago (CHI)

Elevated Errors for Chicago (CHI)

27 January 2024, 04:39 UTC
Platform North America Chicago (CHI)
 
27 January 2024, 04:39 UTC

We are investigating elevated errors to our Chicago (CHI) Point of Presence (POP). 

 
27 January 2024, 04:55 UTC

Engineering has confirmed the impact to Chicago (CHI) POP has been mitigated.

 
27 January 2024, 05:17 UTC

This event has been resolved.

Retrospective: Impacted Performance in Chicago (CHI)

11 January 2024, 15:48 UTC
Platform North America Chicago (CHI)
 
11 January 2024, 15:48 UTC

Fastly Engineers detected a performance impacting event affecting the Chicago (CHI) data center.

All other data centers and services were unaffected. The issue has been resolved and we are monitoring performance closely.

Retrospective: Impacted Performance in Chicago (CHI)

05 September 2023, 12:59 UTC
Platform North America Chicago (CHI)
 
05 September 2023, 12:59 UTC

Fastly Engineers detected a performance impacting event affecting the Chicago (CHI) data center.

All other data centers and services were unaffected. The issue has been resolved and we are monitoring performance closely.

 
05 September 2023, 13:04 UTC

This incident has been resolved.

CDN Regional Performance Impact

29 June 2023, 18:46 UTC
Platform North America Europe Amsterdam (AMS) Brussels (BRU) Ashburn (IAD) Copenhagen (CPH) Dublin (DUB) Frankfurt (FRA) Frankfurt (HHN) Atlanta (PDK) Helsinki (HEL) Boston (BOS) London (LCY) Calgary (YYC) London (LON) Chicago (CHI) London (LHR) Lisbon (LIS) Madrid (MAD) Manchester (MAN) Marseille (MRS) Milan (LIN) Milan (MXP) Columbus (CMH) Oslo (OSL) Columbus (LCK) Munich (MUC) Palermo (PMO) Dallas (DFW) Denver (DEN) Paris (PAR) Rome (FCO) Detroit (DTW) Sofia (SOF) Gainesville (GNV) Stockholm (BMA) Honolulu (HNL) Houston (IAH) Vienna (VIE) Kansas City (MCI) Los Angeles (BUR) Miami (MIA) Minneapolis (MSP) Minneapolis (STP) Montreal (YUL) Newark (EWR) New York (LGA) New York (NYC) Palo Alto (PAO) Phoenix (PHX) Portland (PDX) San Jose (SJC) Seattle (BFI) St. Louis (STL) Toronto (YYZ) Vancouver (YVR)
 
29 June 2023, 18:46 UTC

We're currently investigating performance impacts in Europe, North America.

All other locations and services are unaffected.

 
29 June 2023, 19:56 UTC

This issue has been identified and a fix is being implemented. 

 
29 June 2023, 21:54 UTC

A fix has been implemented and we are monitoring the results.

 
29 June 2023, 23:54 UTC

This incident has been resolved.

Possible Performance Impact

13 April 2023, 13:05 UTC
Platform North America Europe Amsterdam (AMS) Frankfurt (HHN) Chicago (CHI)
 
13 April 2023, 13:05 UTC

We are aware of a possible issue and are working to determine the scope and impact.

 
13 April 2023, 14:07 UTC

This issue has been identified and a fix is being implemented. 

 
13 April 2023, 14:33 UTC

A fix has been implemented and we are monitoring the results.

 
13 April 2023, 14:50 UTC

This incident has been resolved.

After further investigations, Fastly Engineering determined no customer impact occurred during this incident.

CDN Global Performance Impact

19 January 2023, 23:05 UTC
Platform North America Europe Asia South America Oceania Africa Amsterdam (AMS) Adelaide (ADL) Bangkok (BKK) Bogota (BOG) Cape Town (CPT) Chennai (MAA) Brussels (BRU) Auckland (AKL) Buenos Aires (EZE) Ghana (ACC) Ashburn (IAD) Copenhagen (CPH) Brisbane (BNE) Curitiba (CWB) Johannesburg (JNB) Dublin (DUB) Christchurch (CHC) Dubai (DXB) Fortaleza (FOR) Frankfurt (FRA) Fujairah (FJR) Melbourne (MEL) Lima (LIM) Hyderabad (HYD) Frankfurt (HHN) Perth (PER) Rio de Janeiro (GIG) Atlanta (PDK) Helsinki (HEL) Hong Kong (HKG) Sydney (SYD) Santiago (SCL) Boston (BOS) Kolkata (CCU) London (LCY) Wellington (WLG) Sāo Paulo (CGH) Calgary (YYC) London (LON) Kuala Lumpur (KUL) Chicago (CHI) Sao Paulo (GRU) London (LHR) Manila (MNL) Mumbai (BOM) Lisbon (LIS) New Delhi (DEL) Madrid (MAD) Manchester (MAN) Osaka (ITM) Marseille (MRS) Seoul (ICN) Milan (LIN) Singapore (QPG) Milan (MXP) Columbus (CMH) Oslo (OSL) Columbus (LCK) Munich (MUC) Palermo (PMO) Tokyo (HND) Dallas (DFW) Tokyo (NRT) Denver (DEN) Rome (FCO) Detroit (DTW) Sofia (SOF) Tokyo (TYO) Gainesville (GNV) Stockholm (BMA) Honolulu (HNL) Houston (IAH) Vienna (VIE) Kansas City (MCI) Los Angeles (BUR) Miami (MIA) Minneapolis (MSP) Minneapolis (STP) Montreal (YUL) Newark (EWR) New York (LGA) New York (NYC) Palo Alto (PAO) Phoenix (PHX) Portland (PDX) San Jose (SJC) Seattle (BFI) St. Louis (STL) Toronto (YYZ) Vancouver (YVR)
 
19 January 2023, 23:05 UTC

We're currently investigating potential impact to performance with our CDN services.

 
19 January 2023, 23:06 UTC

A fix has been implemented and we are monitoring the results.

 
19 January 2023, 23:48 UTC
On the 19th of January at 23:00 UTC a configuration change was deployed which impacted performance to global CDN delivery. Fastly Engineering reverted the change resulting in immediate recovery at 23:06 UTC. Fastly's Customer Incident Response team is currently preparing a Fastly Service Advisory of today's incident, and will be made available to Fastly Customers.

OpenSSL - Pending Vulnerability Announcement

28 October 2022, 19:48 UTC
Platform North America Europe Asia South America Oceania Africa Amsterdam (AMS) Adelaide (ADL) Bangkok (BKK) Bogota (BOG) Cape Town (CPT) Chennai (MAA) Brussels (BRU) Auckland (AKL) Buenos Aires (EZE) Ghana (ACC) Ashburn (IAD) Copenhagen (CPH) Brisbane (BNE) Curitiba (CWB) Johannesburg (JNB) Dublin (DUB) Christchurch (CHC) Dubai (DXB) Fortaleza (FOR) Frankfurt (FRA) Fujairah (FJR) Melbourne (MEL) Lima (LIM) Hyderabad (HYD) Frankfurt (HHN) Perth (PER) Rio de Janeiro (GIG) Atlanta (PDK) Helsinki (HEL) Hong Kong (HKG) Sydney (SYD) Santiago (SCL) Boston (BOS) Kolkata (CCU) London (LCY) Wellington (WLG) Sāo Paulo (CGH) Calgary (YYC) London (LON) Kuala Lumpur (KUL) Chicago (CHI) Sao Paulo (GRU) London (LHR) Manila (MNL) Mumbai (BOM) Lisbon (LIS) New Delhi (DEL) Madrid (MAD) Manchester (MAN) Osaka (ITM) Marseille (MRS) Seoul (ICN) Milan (LIN) Singapore (QPG) Milan (MXP) Columbus (CMH) Oslo (OSL) Columbus (LCK) Munich (MUC) Palermo (PMO) Tokyo (HND) Dallas (DFW) Tokyo (NRT) Denver (DEN) Rome (FCO) Detroit (DTW) Sofia (SOF) Tokyo (TYO) Gainesville (GNV) Stockholm (BMA) Honolulu (HNL) Houston (IAH) Vienna (VIE) Kansas City (MCI) Los Angeles (BUR) Miami (MIA) Minneapolis (MSP) Minneapolis (STP) Montreal (YUL) Newark (EWR) New York (LGA) Palo Alto (PAO) Phoenix (PHX) Portland (PDX) San Jose (SJC) Seattle (BFI) St. Louis (STL) Toronto (YYZ) Vancouver (YVR)
 
28 October 2022, 19:48 UTC

Fastly is aware of an expected critical vulnerability the OpenSSL project is expected to disclose in the near future. We are studying the currently available information surrounding this vulnerability and do not currently believe that Fastly is vulnerable. We will continue to monitor as additional information is released and will provide our customers with more information as available.

 
01 November 2022, 17:09 UTC

Fastly has reviewed the initial notification from OpenSSL regarding CVE-2022-3786 and CVE-2022-3602. We have analyzed the versions of OpenSSL in use at Fastly, and verified that we do not use OpenSSL 3.x. Fastly and customer usage of Fastly services are not vulnerable to CVE-2022-3786 or CVE-2022-3602.

CDN Performance Impact

15 September 2022, 20:10 UTC
Platform North America Europe Asia South America Oceania Africa Amsterdam (AMS) Adelaide (ADL) Bangkok (BKK) Bogota (BOG) Cape Town (CPT) Chennai (MAA) Brussels (BRU) Auckland (AKL) Buenos Aires (EZE) Ghana (ACC) Ashburn (IAD) Copenhagen (CPH) Brisbane (BNE) Curitiba (CWB) Johannesburg (JNB) Dublin (DUB) Christchurch (CHC) Dubai (DXB) Fortaleza (FOR) Frankfurt (FRA) Fujairah (FJR) Melbourne (MEL) Lima (LIM) Hyderabad (HYD) Frankfurt (HHN) Perth (PER) Rio de Janeiro (GIG) Atlanta (PDK) Helsinki (HEL) Hong Kong (HKG) Sydney (SYD) Santiago (SCL) Boston (BOS) Kolkata (CCU) London (LCY) Wellington (WLG) Sāo Paulo (CGH) Calgary (YYC) London (LON) Kuala Lumpur (KUL) Chicago (CHI) Sao Paulo (GRU) London (LHR) Manila (MNL) Mumbai (BOM) Lisbon (LIS) New Delhi (DEL) Madrid (MAD) Manchester (MAN) Osaka (ITM) Marseille (MRS) Seoul (ICN) Milan (LIN) Singapore (QPG) Milan (MXP) Columbus (CMH) Oslo (OSL) Columbus (LCK) Munich (MUC) Palermo (PMO) Tokyo (HND) Dallas (DFW) Tokyo (NRT) Denver (DEN) Rome (FCO) Detroit (DTW) Sofia (SOF) Tokyo (TYO) Gainesville (GNV) Stockholm (BMA) Honolulu (HNL) Houston (IAH) Vienna (VIE) Kansas City (MCI) Los Angeles (BUR) Miami (MIA) Minneapolis (MSP) Minneapolis (STP) Montreal (YUL) Newark (EWR) New York (LGA) Palo Alto (PAO) Phoenix (PHX) Portland (PDX) San Jose (SJC) Seattle (BFI) St. Louis (STL) Toronto (YYZ) Vancouver (YVR)
 
15 September 2022, 20:10 UTC

We're currently investigating potential impact to performance with our CDN services.

 
15 September 2022, 20:26 UTC

The issue has been identified and a fix is being implemented.

 
15 September 2022, 20:33 UTC

A fix has been implemented and we are monitoring the results.

 
15 September 2022, 20:47 UTC

This incident has been resolved.

Metro Expansion: Chicago (CHI)

17 May 2022, 00:27 UTC
Platform North America Chicago (CHI)
 
17 May 2022, 00:27 UTC
Fastly will be expanding Chicago into a Metro POP. End-users may observe connection resets as traffic is migrated onto new hardware. As part of this expansion, customers utilizing shielding in the neighboring Chicago POPs (MDW, PWK) will be migrated to the new Metro POP. Once this maintenance window closes, customers can either apply a new config version at a time of their choosing, or their shielding configuration will be updated on their behalf after 14 days. When this change is applied, customers may observe additional origin traffic as new cache nodes retrieve content from origin. Action for Fastly Customers: 1. Please be sure to check that your origin access lists allow the full range of Fastly IP addresses: https://docs.fastly.com/en/guides/accessing-fastlys-ip-ranges. Failure to verify origin access lists will result in origin connection disruption. 2. Customers with any questions or concerns should contact their dedicated technical account team or Fastly’s Support team at (support@fastly.com). For more information on Metro POPs: https://developer.fastly.com/learning/concepts/pop/#metro-pops
 
23 June 2022, 05:00 UTC
Maintenance will begin as scheduled in 60 minutes.
 
23 June 2022, 06:00 UTC
Scheduled maintenance is currently in progress. We will provide updates as necessary.
 
30 June 2022, 06:00 UTC
The scheduled maintenance has been completed.

Unscheduled maintenance

25 March 2022, 23:27 UTC
Platform North America Europe Asia Oceania Ashburn (IAD) Sydney (SYD) Chicago (CHI) Lisbon (LIS) Tokyo (TYO) Los Angeles (BUR) Seattle (BFI)
 
25 March 2022, 23:27 UTC
Fastly will be performing immediate maintenance on the Fastly Compute@Edge services. Customers may see intermittent errors or maintenance responses from these services. CDN delivery, stats aggregation, Fastly API/UI, and all other data plane services will be unaffected.
 
25 March 2022, 23:29 UTC
The issue has been identified and a fix is being implemented.