Retrospective: Impacted Performance in Chicago (CHI)

Informational

22 May 2024, 12:00 UTC

Retrospective: Impacted Performance in Chicago (CHI)

Status: closed

Date: 22 May 2024, 11:32 UTC

End: 22 May 2024, 12:00 UTC

Duration: 28 minutes

Affected Components:

Platform North America Chicago (CHI)

Affected Groups:

All Public Users

Update

22 May 2024, 11:32 UTC

Fastly Engineers detected a performance impacting event affecting the Chicago (CHI) data center. Customers may have experienced elevated errors and latency.

All other data centers and services were unaffected. The issue has been resolved and we are monitoring performance closely.

Resolved

22 May 2024, 12:00 UTC

This event has been resolved.

Update 5/22 (13:20 UTC)

Following our retrospective of this incident, our Customer Escalations team updated our status post start time to reflect the earliest alert received by Fastly Engineers - start time has been confirmed as 11:32 UTC on the 22nd of May 2024.