Tokyo (HND)

CDN Global Performance Impact

19 January 2023, 23:05 UTC
Platform North America Europe Asia South America Oceania Africa Amsterdam (AMS) Adelaide (ADL) Bangkok (BKK) Bogota (BOG) Cape Town (CPT) Chennai (MAA) Brussels (BRU) Auckland (AKL) Buenos Aires (EZE) Ghana (ACC) Ashburn (IAD) Copenhagen (CPH) Brisbane (BNE) Curitiba (CWB) Johannesburg (JNB) Dublin (DUB) Christchurch (CHC) Dubai (DXB) Fortaleza (FOR) Frankfurt (FRA) Fujairah (FJR) Melbourne (MEL) Lima (LIM) Hyderabad (HYD) Frankfurt (HHN) Perth (PER) Rio de Janeiro (GIG) Atlanta (PDK) Helsinki (HEL) Hong Kong (HKG) Sydney (SYD) Santiago (SCL) Boston (BOS) Kolkata (CCU) London (LCY) Wellington (WLG) Sāo Paulo (CGH) Calgary (YYC) London (LON) Kuala Lumpur (KUL) Chicago (CHI) Sao Paulo (GRU) London (LHR) Manila (MNL) Mumbai (BOM) Lisbon (LIS) New Delhi (DEL) Madrid (MAD) Manchester (MAN) Osaka (ITM) Marseille (MRS) Seoul (ICN) Milan (LIN) Singapore (QPG) Milan (MXP) Columbus (CMH) Oslo (OSL) Columbus (LCK) Munich (MUC) Palermo (PMO) Tokyo (HND) Dallas (DFW) Tokyo (NRT) Denver (DEN) Rome (FCO) Detroit (DTW) Sofia (SOF) Tokyo (TYO) Gainesville (GNV) Stockholm (BMA) Honolulu (HNL) Houston (IAH) Vienna (VIE) Kansas City (MCI) Los Angeles (BUR) Miami (MIA) Minneapolis (MSP) Minneapolis (STP) Montreal (YUL) Newark (EWR) New York (LGA) New York (NYC) Palo Alto (PAO) Phoenix (PHX) Portland (PDX) San Jose (SJC) Seattle (BFI) St. Louis (STL) Toronto (YYZ) Vancouver (YVR)
 
19 January 2023, 23:05 UTC

We're currently investigating potential impact to performance with our CDN services.

 
19 January 2023, 23:06 UTC

A fix has been implemented and we are monitoring the results.

 
19 January 2023, 23:48 UTC
On the 19th of January at 23:00 UTC a configuration change was deployed which impacted performance to global CDN delivery. Fastly Engineering reverted the change resulting in immediate recovery at 23:06 UTC. Fastly's Customer Incident Response team is currently preparing a Fastly Service Advisory of today's incident, and will be made available to Fastly Customers.

Tokyo (HND) Elevated Errors

10 December 2022, 07:44 UTC
Platform Asia Tokyo (HND)
 
10 December 2022, 07:44 UTC

We're investigating elevated errors in Tokyo (HND).

All other locations and services are unaffected

 
10 December 2022, 08:19 UTC

A fix has been implemented and we are monitoring the results.

 
10 December 2022, 08:52 UTC

This incident has been resolved.

OpenSSL - Pending Vulnerability Announcement

28 October 2022, 19:48 UTC
Platform North America Europe Asia South America Oceania Africa Amsterdam (AMS) Adelaide (ADL) Bangkok (BKK) Bogota (BOG) Cape Town (CPT) Chennai (MAA) Brussels (BRU) Auckland (AKL) Buenos Aires (EZE) Ghana (ACC) Ashburn (IAD) Copenhagen (CPH) Brisbane (BNE) Curitiba (CWB) Johannesburg (JNB) Dublin (DUB) Christchurch (CHC) Dubai (DXB) Fortaleza (FOR) Frankfurt (FRA) Fujairah (FJR) Melbourne (MEL) Lima (LIM) Hyderabad (HYD) Frankfurt (HHN) Perth (PER) Rio de Janeiro (GIG) Atlanta (PDK) Helsinki (HEL) Hong Kong (HKG) Sydney (SYD) Santiago (SCL) Boston (BOS) Kolkata (CCU) London (LCY) Wellington (WLG) Sāo Paulo (CGH) Calgary (YYC) London (LON) Kuala Lumpur (KUL) Chicago (CHI) Sao Paulo (GRU) London (LHR) Manila (MNL) Mumbai (BOM) Lisbon (LIS) New Delhi (DEL) Madrid (MAD) Manchester (MAN) Osaka (ITM) Marseille (MRS) Seoul (ICN) Milan (LIN) Singapore (QPG) Milan (MXP) Columbus (CMH) Oslo (OSL) Columbus (LCK) Munich (MUC) Palermo (PMO) Tokyo (HND) Dallas (DFW) Tokyo (NRT) Denver (DEN) Rome (FCO) Detroit (DTW) Sofia (SOF) Tokyo (TYO) Gainesville (GNV) Stockholm (BMA) Honolulu (HNL) Houston (IAH) Vienna (VIE) Kansas City (MCI) Los Angeles (BUR) Miami (MIA) Minneapolis (MSP) Minneapolis (STP) Montreal (YUL) Newark (EWR) New York (LGA) Palo Alto (PAO) Phoenix (PHX) Portland (PDX) San Jose (SJC) Seattle (BFI) St. Louis (STL) Toronto (YYZ) Vancouver (YVR)
 
28 October 2022, 19:48 UTC

Fastly is aware of an expected critical vulnerability the OpenSSL project is expected to disclose in the near future. We are studying the currently available information surrounding this vulnerability and do not currently believe that Fastly is vulnerable. We will continue to monitor as additional information is released and will provide our customers with more information as available.

 
01 November 2022, 17:09 UTC

Fastly has reviewed the initial notification from OpenSSL regarding CVE-2022-3786 and CVE-2022-3602. We have analyzed the versions of OpenSSL in use at Fastly, and verified that we do not use OpenSSL 3.x. Fastly and customer usage of Fastly services are not vulnerable to CVE-2022-3786 or CVE-2022-3602.

CDN Performance Impact

15 September 2022, 20:10 UTC
Platform North America Europe Asia South America Oceania Africa Amsterdam (AMS) Adelaide (ADL) Bangkok (BKK) Bogota (BOG) Cape Town (CPT) Chennai (MAA) Brussels (BRU) Auckland (AKL) Buenos Aires (EZE) Ghana (ACC) Ashburn (IAD) Copenhagen (CPH) Brisbane (BNE) Curitiba (CWB) Johannesburg (JNB) Dublin (DUB) Christchurch (CHC) Dubai (DXB) Fortaleza (FOR) Frankfurt (FRA) Fujairah (FJR) Melbourne (MEL) Lima (LIM) Hyderabad (HYD) Frankfurt (HHN) Perth (PER) Rio de Janeiro (GIG) Atlanta (PDK) Helsinki (HEL) Hong Kong (HKG) Sydney (SYD) Santiago (SCL) Boston (BOS) Kolkata (CCU) London (LCY) Wellington (WLG) Sāo Paulo (CGH) Calgary (YYC) London (LON) Kuala Lumpur (KUL) Chicago (CHI) Sao Paulo (GRU) London (LHR) Manila (MNL) Mumbai (BOM) Lisbon (LIS) New Delhi (DEL) Madrid (MAD) Manchester (MAN) Osaka (ITM) Marseille (MRS) Seoul (ICN) Milan (LIN) Singapore (QPG) Milan (MXP) Columbus (CMH) Oslo (OSL) Columbus (LCK) Munich (MUC) Palermo (PMO) Tokyo (HND) Dallas (DFW) Tokyo (NRT) Denver (DEN) Rome (FCO) Detroit (DTW) Sofia (SOF) Tokyo (TYO) Gainesville (GNV) Stockholm (BMA) Honolulu (HNL) Houston (IAH) Vienna (VIE) Kansas City (MCI) Los Angeles (BUR) Miami (MIA) Minneapolis (MSP) Minneapolis (STP) Montreal (YUL) Newark (EWR) New York (LGA) Palo Alto (PAO) Phoenix (PHX) Portland (PDX) San Jose (SJC) Seattle (BFI) St. Louis (STL) Toronto (YYZ) Vancouver (YVR)
 
15 September 2022, 20:10 UTC

We're currently investigating potential impact to performance with our CDN services.

 
15 September 2022, 20:26 UTC

The issue has been identified and a fix is being implemented.

 
15 September 2022, 20:33 UTC

A fix has been implemented and we are monitoring the results.

 
15 September 2022, 20:47 UTC

This incident has been resolved.

Retrospective - Impacted Performance in Sydney (SYD), Seoul (ICN), Kuala Lumpur (KUL), Singapore (QPG), Hong Kong (HKG), and Tokyo (HND)

07 June 2022, 15:52 UTC
Hong Kong (HKG) Sydney (SYD) Kuala Lumpur (KUL) Seoul (ICN) Singapore (QPG) Tokyo (HND)
 
07 June 2022, 15:52 UTC
Fastly Engineers detected a performance impacting event affecting the Sydney (SYD), Seoul (ICN), Kuala Lumpur (KUL), Singapore (QPG), Hong Kong (HKG), and Tokyo (HND) data center from approximately 2022-06-07 14:07 UTC to 2022-06-07 14:50 UTC. All other data centers and services were unaffected. The issue has been resolved and we are monitoring performance closely.

Elevated Errors in Tokyo (HND)

28 May 2022, 04:20 UTC
Tokyo (HND)
 
28 May 2022, 04:20 UTC
We're investigating elevated errors in Tokyo (HND). All other locations and services are unaffected
 
28 May 2022, 04:30 UTC
A fix has been implemented and we are monitoring the results.
 
28 May 2022, 05:00 UTC
This incident has been resolved.

CDN Performance Impact

22 August 2021, 08:28 UTC
Amsterdam (AMS) Bogota (BOG) Cape Town (CPT) Chennai (MAA) Auckland (AKL) Buenos Aires (EZE) Ghana (ACC) Ashburn (IAD) Copenhagen (CPH) Brisbane (BNE) Curitiba (CWB) Johannesburg (JNB) Dublin (DUB) Frankfurt (FRA) Fujairah (FJR) Melbourne (MEL) Lima (LIM) Frankfurt (HHN) Perth (PER) Rio de Janeiro (GIG) Atlanta (PDK) Helsinki (HEL) Hong Kong (HKG) Sydney (SYD) Santiago (SCL) Boston (BOS) London (LCY) Wellington (WLG) Sāo Paulo (CGH) London (LON) Kuala Lumpur (KUL) Chicago (CHI) London (LHR) Manila (MNL) Mumbai (BOM) New Delhi (DEL) Madrid (MAD) Manchester (MAN) Osaka (ITM) Marseille (MRS) Singapore (QPG) Milan (MXP) Columbus (CMH) Oslo (OSL) Columbus (LCK) Munich (MUC) Tokyo (HND) Dallas (DFW) Tokyo (NRT) Denver (DEN) Tokyo (TYO) Stockholm (BMA) Houston (IAH) Vienna (VIE) Kansas City (MCI) Los Angeles (BUR) Miami (MIA) Minneapolis (MSP) Minneapolis (STP) Montreal (YUL) Newark (EWR) New York (LGA) Palo Alto (PAO) Phoenix (PHX) Portland (PDX) San Jose (SJC) St. Louis (STL) Toronto (YYZ) Vancouver (YVR)
 
22 August 2021, 08:28 UTC
We're currently investigating potential impact to performance with our CDN services.

Global CDN Disruption

08 June 2021, 09:58 UTC
Amsterdam (AMS) Bogota (BOG) Cape Town (CPT) Chennai (MAA) Auckland (AKL) Buenos Aires (EZE) Ashburn (IAD) Copenhagen (CPH) Brisbane (BNE) Curitiba (CWB) Johannesburg (JNB) Dublin (DUB) Frankfurt (FRA) Fujairah (FJR) Melbourne (MEL) Lima (LIM) Frankfurt (HHN) Perth (PER) Rio de Janeiro (GIG) Atlanta (PDK) Helsinki (HEL) Hong Kong (HKG) Sydney (SYD) Santiago (SCL) Boston (BOS) London (LCY) Wellington (WLG) Sāo Paulo (CGH) London (LON) Chicago (CHI) London (LHR) Mumbai (BOM) New Delhi (DEL) Madrid (MAD) Manchester (MAN) Osaka (ITM) Marseille (MRS) Singapore (QPG) Milan (MXP) Columbus (CMH) Oslo (OSL) Columbus (LCK) Munich (MUC) Tokyo (HND) Dallas (DFW) Tokyo (NRT) Denver (DEN) Tokyo (TYO) Stockholm (BMA) Houston (IAH) Vienna (VIE) Kansas City (MCI) Los Angeles (BUR) Miami (MIA) Minneapolis (MSP) Minneapolis (STP) Montreal (YUL) Newark (EWR) New York (LGA) Palo Alto (PAO) Phoenix (PHX) Portland (PDX) San Jose (SJC) St. Louis (STL) Toronto (YYZ) Vancouver (YVR)
 
08 June 2021, 09:58 UTC
We're currently investigating potential impact to performance with our CDN services.
 
08 June 2021, 10:07 UTC
We are continuing to investigate this issue.
 
08 June 2021, 10:11 UTC
We are continuing to investigate this issue.
 
08 June 2021, 10:21 UTC
We are continuing to investigate this issue.
 
08 June 2021, 10:23 UTC
We are continuing to investigate this issue.
 
08 June 2021, 10:26 UTC
We are continuing to investigate this issue.
 
08 June 2021, 10:44 UTC
The issue has been identified and a fix is being implemented.
 
08 June 2021, 10:57 UTC
The issue has been identified and a fix has been applied. Customers may experience increased origin load as global services return.
 
08 June 2021, 11:57 UTC
A fix was applied at 10:36 UTC. Customers may continue to experience decreased cache hit ratio and increased origin load as global services return.
 
08 June 2021, 12:41 UTC
Fastly has observed recovery of all services and has resolved this incident. Customers could continue to experience a period of increased origin load and lower Cache Hit Ratio (CHR).

Incident - Global CDN Performance Impact

12 January 2021, 15:25 UTC
Amsterdam (AMS) Cape Town (CPT) Chennai (MAA) Auckland (AKL) Ashburn (IAD) Copenhagen (CPH) Brisbane (BNE) Johannesburg (JNB) Dublin (DUB) Frankfurt (FRA) Fujairah (FJR) Melbourne (MEL) Frankfurt (HHN) Perth (PER) Atlanta (PDK) Helsinki (HEL) Hong Kong (HKG) Sydney (SYD) Boston (BOS) London (LCY) Wellington (WLG) London (LON) Chicago (CHI) London (LHR) Mumbai (BOM) New Delhi (DEL) Madrid (MAD) Manchester (MAN) Osaka (ITM) Marseille (MRS) Milan (MXP) Columbus (CMH) Oslo (OSL) Columbus (LCK) Tokyo (HND) Dallas (DFW) Denver (DEN) Tokyo (TYO) Stockholm (BMA) Houston (IAH) Vienna (VIE) Kansas City (MCI) Los Angeles (BUR) Miami (MIA) Minneapolis (MSP) Minneapolis (STP) Montreal (YUL) Newark (EWR) New York (LGA) Palo Alto (PAO) San Jose (SJC) St. Louis (STL) Toronto (YYZ) Vancouver (YVR)
 
12 January 2021, 15:25 UTC
We are aware of a possible issue and are working to determine the scope and impact.
 
12 January 2021, 15:29 UTC
We're currently investigating potential impact to performance with our CDN services.
 
12 January 2021, 15:38 UTC
We're currently investigating potential impact to performance with our CDN services.
 
12 January 2021, 15:50 UTC
We are continuing to investigate this issue.
 
12 January 2021, 16:03 UTC
We are continuing to investigate this issue.
 
12 January 2021, 16:04 UTC
We are continuing to investigate this issue.
 
12 January 2021, 16:09 UTC
The issue has been identified and a fix is being implemented.
 
12 January 2021, 16:14 UTC
A fix has been implemented and we are monitoring the results.
 
12 January 2021, 16:51 UTC
This incident has been resolved.

Docs Site Performance Issues

10 November 2020, 05:01 UTC
Chennai (MAA) Curitiba (CWB) Johannesburg (JNB) Tokyo (HND) https://docs.fastly.com/
 
10 November 2020, 05:01 UTC
We're currently investigating performance issues with docs.fastly.com in Curitiba (CWB), Tokyo (HND), Chennai (MAA) and Johannesburg (JNB). All edge cloud products and services are unaffected.
 
10 November 2020, 05:06 UTC
We are continuing to work on a fix for this issue.
 
10 November 2020, 05:35 UTC
This incident has been resolved.