We are investigating elevated errors to our KV Store at our Singapore (QPG), Singapore (SIN), San Jose (SJC), and Palo Alto (PAO) Points of Presence (POPs).

All other products and services are unaffected by this incident.

Our engineers have identified the contributing factor and are developing a fix for the KV Store at our Singapore (QPG), Singapore (SIN), San Jose (SJC), and Palo Alto (PAO) Points of Presence (POPs)

All other locations and services are unaffected.

Engineering has confirmed the impact to  the KV Store at our Singapore (QPG), Singapore (SIN), San Jose (SJC), and Palo Alto (PAO) Points of Presence (POPs) has been mitigated.

Engineering has confirmed that the impact to the KV Store at our Singapore (QPG), Singapore (SIN), San Jose (SJC), and Palo Alto (PAO) Points of Presence (POPs) has been fully restored. Customers may have experienced elevated errors and latency from 20:34 to 22:37 UTC.

This incident is resolved.

To offer feedback on our status page, click "Give Feedback" 

Status Post, Created Date/Time: 2025-08-20 22:26:51 UTC 

Note: Our Customer Escalation Management team will update the start date and time of the initial "investigating" status post upon the resolution of this incident. This update is meant to provide our customers and their end users with a potential impact window. The date and time mentioned in the message above indicates when the status post was requested by our Acute Incident Response team.

Fastly Engineers detected a performance impacting event affecting the Singapore (QPG) data center.

All other data centers and services were unaffected. The issue has been resolved and we are monitoring performance closely.

We are investigating elevated errors to our Singapore (QPG) Point of Presence (POP).

All other products and services are unaffected by this incident.

Our engineers have identified the contributing factor and are applying a fix to our Singapore (QPG) POP.

All other locations and services are unaffected.

Engineering has confirmed the impact to Singapore (QPG) POP has been mitigated.

Engineering has confirmed that Singapore (QPG) POP has been fully restored. Customers may have experienced elevated errors or latency from 03:50 to 04:51 UTC.

This incident is resolved.

To offer feedback on our status page, click "Give Feedback" 

Status Post, Created Date/Time: 2024-11-13 04:35:37 UTC 

Note: Our Customer Escalation Management team will update the start date and time of the initial "investigating" status post upon the resolution of this incident. This update is meant to provide our customers and their end users with a potential impact window. The date and time mentioned in the message above indicates when the status post was requested by our Acute Incident Response team.

We are investigating elevated errors to our Singapore (QPG), Bangkok (BKK) Points of Presence (POPs).

All other products and services are unaffected by this incident.

Our engineers have identified the contributing factor and are applying a fix to our Singapore (QPG), Bangkok (BKK) POPs. Our Singapore (QPG) POP has begun to show signs of recovery.

All other locations and services are unaffected.

Engineering has confirmed the impact to our Singapore (QPG), Bangkok (BKK) POPs has been mitigated.

Engineering has confirmed that our Singapore (QPG), Bangkok (BKK) POPs have been fully restored. Customers may have experienced elevated errors, latency, and timeouts from 01:30 to 2:10 UTC.

This incident is resolved.

Affected customers may have experienced impact to varying degrees and to a shorter duration than as set forth above.

To offer feedback on our status page, click "Give Feedback" 

Status Post, Created Date/Time: 2024-10-09 02:05:18 UTC 

Note: Our Customer Escalation Management team will update the start date and time of the initial "investigating" status post upon the resolution of this incident. This update is meant to provide our customers and their end users with a potential impact window. The date and time mentioned in the message above indicates when the status post was requested by our Acute Incident Response team.

We are investigating elevated errors to our Platform delivery services.

Our engineers are continuing to investigate the impact to our Platform delivery services.

Our engineers have identified the contributing factor and are applying a fix to our Platform delivery services.

Our engineers have identified the contributing factor and are continuing to apply the mitigation strategy to our Platform delivery services.

Engineering has deployed a fix and have confirmed a gradual recovery to our Platform delivery service. We will continue to monitor until we’ve confirmed that customer experience has been fully restored.

Engineering has confirmed that our Platform delivery services have been fully restored. Customers may have experienced elevated errors and latency. In addition, Compute customers may have also experienced delayed configuration deployments from the 5th of September at 19:48 to the 6th of September at 00:48 UTC.

This incident is resolved.

Affected customers may have experienced impact to varying degrees and to a shorter duration than as set forth above.

To offer feedback on our status page, click "Give Feedback" 

We are investigating performance impacts to our Singapore (QPG) Point of Presence (POP).

Our engineers have identified the contributing factor and are applying a fix to our Singapore (QPG) Point of Presence (POP).

All other locations and services are unaffected.

Engineering has confirmed the impact to our Singapore (QPG) Point of Presence (POP) has been mitigated.

Engineering has confirmed that our Singapore (QPG) Point of Presence (POP) has been fully restored. Customers may have experienced latency from 02:05 to 06:00 UTC.

This incident is resolved.

To offer feedback on our status page, click "Give Feedback" 

Fastly Engineers detected a performance impacting event affecting the Singapore (QPG) data center.

All other data centers and services were unaffected. The issue has been resolved and we are monitoring performance closely.

Fastly will be adding capacity at our Singapore (QPG) POP. End-users may observe connection resets as traffic is migrated onto new hardware starting on 15 February 2024 at 20:00 UTC.

Our estimated duration is 4h. 

When this change is applied, customers may observe additional origin traffic as new cache nodes retrieve content from origin. Please verify that your origin access lists allow the full range of Fastly IP addresses (https://docs.fastly.com/en/guides/accessing-fastlys-ip-ranges). Customers with any questions or concerns should contact Fastly’s Support team (support@fastly.com).

The scheduled maintenance has been completed.

We're currently investigating performance impacts in Seoul (ICN), Singapore (QPG).

All other locations and services are unaffected.

We're still actively investigating performance impacts between Seoul (ICN), Singapore (QPG) and the North America region. 

All other locations and services are unaffected.

This issue has been identified and a fix is being implemented. 

A fix has been implemented and we are monitoring the results. We are also continuing to observe this situation.

This incident has been resolved.

We're investigating elevated errors in Singapore (QPG).

All other locations and services are unaffected

This issue has been identified and a fix is being implemented. 

A fix has been implemented and we are monitoring the results.

This incident has been resolved.