CDN Regional Performance Impact

Incident
07 November 2023, 17:54 UTC

CDN Regional Performance Impact

Status: closed
Start: 07 November 2023, 11:30 UTC
End: 07 November 2023, 17:54 UTC
Duration: 6 hours 24 minutes
Affected Components:
Platform Asia Seoul (ICN) Singapore (QPG)
Affected Groups:
All Public Users
Investigating

07 November 2023, 11:30 UTC

07 November 2023, 11:30 UTC

We're currently investigating performance impacts in Seoul (ICN), Singapore (QPG).

All other locations and services are unaffected.

Investigating

07 November 2023, 16:24 UTC

07 November 2023, 16:24 UTC

We're still actively investigating performance impacts between Seoul (ICN), Singapore (QPG) and the North America region. 

All other locations and services are unaffected.

Identified

07 November 2023, 16:32 UTC

07 November 2023, 16:32 UTC

This issue has been identified and a fix is being implemented. 

Monitoring

07 November 2023, 17:27 UTC

07 November 2023, 17:27 UTC

A fix has been implemented and we are monitoring the results. We are also continuing to observe this situation.

Resolved

07 November 2023, 17:54 UTC

07 November 2023, 17:54 UTC

This incident has been resolved.