Fastly has been alerted to an external outage impacting Windows-based systems. 

All our products and services remain unaffected.

Fastly is actively monitoring the situation for any potential impact to customers.

The Fastly support chat system is currently experiencing intermittent performance issues. We are working with external parties to restore service, but communications may be interrupted or delayed. Support@fastly.com email ticketing communications and phone systems are both unaffected, and may still be used for support communications.

All edge cloud products and services are unaffected.

This incident has been resolved.