API & Configuration Management
We are currently investigating performance issues affecting the availability of our API. CDN delivery, stats aggregation, and all other data plane services are unaffected.
Our engineers are continuing to investigate issues affecting our API Services.
Our engineers believe they have identified contributing factor causing the issue impacting the API Services status page component.
We are now developing a fix, and will post a new update once it has been fully implemented and we see signs of recovery.
All other products and services are unaffected by this incident.
Engineering has confirmed the impact to our API Services has been mitigated.
Engineering has confirmed that our API Services
has been fully restored. Customers may have experienced elevated 429 errors and limited functionality from
08:05
to
10:55
UTC.
This incident is resolved.
Affected customers may have experienced impact to varying degrees and to a shorter duration than as set forth above.
Note: Our Customer Escalation Management team will update the start date and time of the initial "investigating" status post upon the resolution of this incident. This update is meant to provide our customers and their end users with a potential impact window. The date and time mentioned in the message above indicates when the status post was requested by our Acute Incident Response team.
On April 28, 2026, at 16:00 UTC, Fastly released an update to our Fastly Application introducing a compliance reporting download option providing seamless self-service options helping customers meet their audit and compliance needs.
What’s Changing?
This update will help provide large enterprises and regulated-adjacent organizations who require predictable configuration behavior and exportable proof of their compliance posture.
Key Benefits
Self-serve report downloads: Customers can now directly download essential compliance reports—including GDPR, SOC2, HIPAA, PCI, and ISO 27001—as PDFs directly from the UI.
Enhanced operational efficiency: This self-serve model eliminates the need for support threads and/or escalations, allowing teams to gather necessary evidence details asynchronously.
You can learn more on our blog post: Introducing Compliance Audit Reports
What’s next? What do I have to do?
Nothing. All actions taken during this update belong to Fastly and there is no anticipated action or impact for our customers.
Fastly Engineers detected a performance impacting event affecting our API & Configuration Management service.
All other data centers and services were unaffected. The issue has been resolved and we are monitoring performance closely.
Fastly Engineers detected a performance impacting event affecting the availability of manage.fastly.com and API.
CDN delivery, stats aggregation, and all other data plane services were unaffected.
Fastly Engineers detected a performance impacting event affecting the Fastly Application.
All other data centers and services were unaffected. The issue has been resolved and we are monitoring performance closely.
We are investigating elevated errors when attempting to log into our Fastly Application user interface and sub-services.
All other products and services are unaffected by this incident.
Our engineers believe they have identified contributing factor causing the issue impacting the ability to access our Fastly Application and it's sub-service components.
We are now developing a fix, and will post a new update once it has been fully implemented and we see signs of recovery.
All other products and services are unaffected by this incident.
Engineering has confirmed the impact to Fastly Application and it's sub-services has been mitigated.
Engineering is seeing a gradual recovery to our customer's ability to access their Fastly Application services. We believe that customers may see intermittent errors as we continue to fine tune our mitigation strategy further. We will continue to monitor until we’ve confirmed that customer experience has been fully restored.
Our ability to deliver network and security services were unaffected by this incident.
Engineering has confirmed that Fastly Application service has been fully restored. Customers may have experienced the inability to access their Fastly Application and it's sub-services from 14:05 to 15:53 UTC.
This incident is resolved.
Affected customers may have experienced impact to varying degrees and to a shorter duration than as set forth above.
Note: Our Customer Escalation Management team will update the start date and time of the initial "investigating" status post upon the resolution of this incident. This update is meant to provide our customers and their end users with a potential impact window. The date and time mentioned in the message above indicates when the status post was requested by our Acute Incident Response team.
Fastly Engineers detected a performance impacting event affecting our API Services.
All other data centers and services were unaffected. The issue has been resolved and we are monitoring performance closely.
Fastly Engineers detected a performance impacting event affecting our API Services.
All other data centers and services were unaffected. The issue has been resolved and we are monitoring performance closely.
Fastly Engineers detected a performance impacting event affecting the API Services, Image Optimization , Terraform and use of those services via the Fastly app.
Between 20:37 UTC and 21:15 UTC on April 7, 2026, customers attempting to disable Service Level products or enable/disable Image Optimizer via the API may have experienced errors, with affected requests returning 500 responses.
All other data centers and services were unaffected. The issue has been resolved and we are monitoring performance closely.
We are investigating elevated errors to our API Services
Our engineers believe they have identified contributing factor causing the issue impacting the API Services status page component.
We are now developing a fix, and will post a new update once it has been fully implemented and we see signs of recovery.
All other products and services are unaffected by this incident.
Engineering has confirmed the impact to API Services service has been mitigated.
Engineering has confirmed that API Services service has been fully restored. Customers may have experienced elevated 5xx errors from our API from 06:00 to 06:40 UTC.
This incident is resolved.
Affected customers may have experienced impact to varying degrees and to a shorter duration than as set forth above.
Note: Our Customer Escalation Management team will update the start date and time of the initial "investigating" status post upon the resolution of this incident. This update is meant to provide our customers and their end users with a potential impact window. The date and time mentioned in the message above indicates when the status post was requested by our Acute Incident Response team.