We are investigating elevated errors to our Atlanta (PDK) Point of Presence (POP).

Our engineers have identified the contributing factor and are developing a fix for our Atlanta (PDK) POP.

This event has been resolved.

Fastly will be performing a scheduled maintenance on our Atlanta (PDK) data center on 12/21/2023 from 10:00AM UTC through 14:00 UTC.

During this maintenance, a portion of traffic will be redirected to neighboring POPs in the region. Additionally, customers may experience increased origin traffic.

The scheduled maintenance has been completed.

Fastly will be expanding Atlanta (ATL) into the Atlanta (PDK) Metro POP starting on 2023-11-28 at 05:00 UTC. End-users may observe connection resets as traffic is migrated onto new hardware.

When this change is applied, customers may observe additional origin traffic as new cache nodes in the Atlanta (PDK) Metro POP retrieve content from origin.

The scheduled maintenance has been completed.

Fastly will be migrating Atlanta (ATL and FTY) shield customers to Atlanta (PDK).

As part of this migration, customers utilizing shielding in Atlanta (ATL and FTY) will be migrated to Atlanta (PDK). Once this maintenance window closes, customers can either apply a new shield at a time of their choosing, or their shielding configuration will be updated to Atlanta (PDK) on their behalf after 14 days.

Customers may observe additional origin traffic as new cache nodes retrieve content from origin.

Action for Fastly Customers:

1. Please be sure to check that your origin access lists allow the full range of Fastly IP addresses: https://docs.fastly.com/en/guides/accessing-fastlys-ip-ranges. Failure to verify origin access lists will result in origin connection disruption.

2. Customers with any questions or concerns should contact their dedicated technical account team or Fastly's Support team at (support@fastly.com).

The scheduled maintenance has been completed.

Fastly will be expanding Atlanta (PDK) into a Metro POP. End-users may observe connection resets as traffic is migrated onto new hardware.

As part of this expansion, customers utilizing shielding in the neighboring Atlanta (PDK) will be migrated to the new Metro POP. Once this maintenance window closes, customers can either apply a new config version at a time of their choosing, or their shielding configuration will be updated on their behalf after 14 days.

When this change is applied, customers may observe additional origin traffic as new cache nodes retrieve content from origin.

Action for Fastly Customers:

1. Please verify that all origins allow the full range of Fastly IP addresses (https://docs.fastly.com/en/guides/accessing-fastlys-ip-ranges), as this list is updated periodically. Failure to verify origin access lists will result in origin connection disruption. 
2. Customers with any questions or concerns should contact their dedicated technical account team or Fastly’s Support team at (support@fastly.com).

For more information on Metro POPs: https://developer.fastly.com/learning/concepts/pop/#metro-pops

The scheduled maintenance has been completed.

We're currently investigating performance impacts in Europe, North America.

Customers may experience increased errors and latency in the affected regions.

All other locations and services are unaffected.

This issue has been identified and a fix is being implemented. 

After further investigation, Fastly Engineering has narrowed the scope of impact to the following POPs: Amsterdam (AMS), Stockholm (BMA), Denver (DEN), Frankfurt (FRA), London (LCY), Newark (EWR), Atlanta (FTY), Helsinki (HEL), Palo Alto (PAO), Paris (PAR), London (LHR), Atlanta (PDK), New York (LGA), Portland (PDX), San Jose (SJC), Los Angeles (LGB), Montreal (YUL), Toronto (YYZ). 

Customers may continue to experience latency and errors in these POPs. 

All other locations and services are unaffected.

A fix has been implemented and we are monitoring the results.

This incident has been resolved.

We're currently investigating performance impacts in Europe, North America.

All other locations and services are unaffected.

This issue has been identified and a fix is being implemented. 

A fix has been implemented and we are monitoring the results.

This incident has been resolved.

We're investigating elevated errors in Atlanta (ATL), Atlanta (PDK).

All other locations and services are unaffected

This incident has been resolved.

We're currently investigating potential impact to performance with our CDN services.

A fix has been implemented and we are monitoring the results.

Fastly is aware of an expected critical vulnerability the OpenSSL project is expected to disclose in the near future. We are studying the currently available information surrounding this vulnerability and do not currently believe that Fastly is vulnerable. We will continue to monitor as additional information is released and will provide our customers with more information as available.

Fastly has reviewed the initial notification from OpenSSL regarding CVE-2022-3786 and CVE-2022-3602. We have analyzed the versions of OpenSSL in use at Fastly, and verified that we do not use OpenSSL 3.x. Fastly and customer usage of Fastly services are not vulnerable to CVE-2022-3786 or CVE-2022-3602.