We're investigating possible performance impact affecting the Amsterdam (AMS), Milan (MXP), Sofia (SOF), Fujairah (FJR), Osaka (ITM), Singapore (QPG), Tokyo (NRT), Tokyo (TYO), Los Angeles (BUR), Paris (PAR), Singapore (SIN), Amsterdam (RTM) data center.

All other locations and services are unaffected.

Our engineers are continuing to investigate confirmed periods of increased latency and elevated errors to Amsterdam (AMS), Frankfurt (FRA), London (LCY), London (LON), Marseille (MRS), Sofia (SOF), Fujairah (FJR), Kuala Lumpur (KUL), Manila (MNL), Osaka (ITM), Tokyo (NRT), Bangkok (BKK), Bogota (BOG), Buenos Aires (EZE), Fortaleza (FOR), Rio de Janeiro (GIG), Cape Town (CPT), Johannesburg (JNB), Los Angeles (BUR), Sao Paulo (GRU), Paris (PAR), Los Angeles (LAX), Los Angeles (HHR), Singapore (SIN) POPs.

Our engineers believe they have identified contributing factor causing the issue impacting the Amsterdam (AMS), Frankfurt (FRA), London (LCY), London (LON), Marseille (MRS), Sofia (SOF), Fujairah (FJR), Kuala Lumpur (KUL), Manila (MNL), Osaka (ITM), Tokyo (NRT), Bangkok (BKK), Bogota (BOG), Buenos Aires (EZE), Fortaleza (FOR), Rio de Janeiro (GIG), Cape Town (CPT), Johannesburg (JNB), Los Angeles (BUR), Sao Paulo (GRU), Paris (PAR), Los Angeles (LAX), Los Angeles (HHR), Singapore (SIN) POPs.

We are now developing a fix, and will post a new update once it has been fully implemented and we see signs of recovery. 

Engineering has confirmed the impact to Amsterdam (AMS), Frankfurt (FRA), London (LCY), London (LON), Marseille (MRS), Sofia (SOF), Fujairah (FJR), Kuala Lumpur (KUL), Manila (MNL), Osaka (ITM), Tokyo (NRT), Bangkok (BKK), Bogota (BOG), Buenos Aires (EZE), Fortaleza (FOR), Rio de Janeiro (GIG), Cape Town (CPT), Johannesburg (JNB), Los Angeles (BUR), Sao Paulo (GRU), Paris (PAR), Los Angeles (LAX), Los Angeles (HHR), Singapore (SIN) POPs has been mitigated and services are fully restored.

Engineering has confirmed that all POPs have been fully restored. Customers may have experienced elevated errors from 13:35 UTC to 14:15 UTC, a duration of 40 minutes on the 11th of December 2025. This incident is resolved.

Affected customers may have experienced impact to varying degrees and to a shorter duration than as set forth above.

To offer feedback on our status page, click "Give Feedback" 

Status Post, Created Date/Time: 2025-12-11 14:34:14 UTC 

Fastly Engineers detected a performance impacting event affecting the Bangkok (BKK) data center.

All other data centers and services were unaffected. The issue has been resolved and we are monitoring performance closely.

Fastly Engineers detected a performance impacting event affecting the Bangkok (BKK) data center.

All other data centers and services were unaffected. The issue has been resolved and we are monitoring performance closely.

We are investigating elevated errors to our Bangkok (BKK) Point of Presence (POP).

All other products and services are unaffected by this incident.

Our engineers have identified the contributing factor and are developing a fix to our Bangkok (BKK) POP.

All other locations and services are unaffected.

Engineering has confirmed the impact to Bangkok (BKK) POP  has been mitigated.

Engineering has confirmed that Bangkok (BKK) POP has been fully restored. Customers may have experienced elevated errors and latency from 01:30 to 01:45 UTC.

This incident is resolved.

To offer feedback on our status page, click "Give Feedback" 

Status Post, Created Date/Time: 2025-08-13 01:39:27 UTC 

Note: Our Customer Escalation Management team will update the start date and time of the initial "investigating" status post upon the resolution of this incident. This update is meant to provide our customers and their end users with a potential impact window. The date and time mentioned in the message above indicates when the status post was requested by our Acute Incident Response team.

Fastly Engineers detected a performance impacting event affecting the Bangkok (BKK) data center.

All other data centers and services were unaffected. The issue has been resolved and we are monitoring performance closely.

Fastly Engineers detected a performance impacting event affecting the Bangkok (BKK) data center.

All other data centers and services were unaffected. The issue has been resolved and we are monitoring performance closely.

Fastly Engineers detected a performance impacting event affecting the Bangkok (BKK) data center.

All other data centers and services were unaffected. The issue has been resolved and we are monitoring performance closely.

Fastly Engineers detected a performance impacting event affecting the Bangkok (BKK) data center.

All other data centers and services were unaffected. The issue has been resolved and we are monitoring performance closely.

Fastly Engineers detected a performance impacting event affecting the Bangkok (BKK) data center.

All other data centers and services were unaffected. The issue has been resolved and we are monitoring performance closely.

Fastly Engineers detected a performance impacting event affecting the Bangkok (BKK) data center.

All other data centers and services were unaffected. The issue has been resolved and we are monitoring performance closely.