Retrospective: Impacted Performance in Bangkok (BKK)

Incident
17 January 2025, 09:29 UTC

Retrospective: Impacted Performance in Bangkok (BKK)

Status: closed
Start: 17 January 2025, 08:42 UTC
End: 17 January 2025, 09:29 UTC
Duration: 47 minutes
Affected Components:
Platform Asia Bangkok (BKK)
Affected Groups:
All Public Users
Monitoring

17 January 2025, 08:42 UTC

17 January 2025, 08:42 UTC

Fastly Engineers detected a performance impacting event affecting the Bangkok (BKK) data center. All other data centers and services were unaffected. The issue has been resolved and we are monitoring performance closely.


Resolved

17 January 2025, 09:29 UTC

17 January 2025, 09:29 UTC

Engineering has confirmed that Bangkok (BKK) POP has been fully restored. Customers may have experienced elevated errors from 8:42 to 8:55 UTC.

This incident is resolved.

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Status Post, Created Date/Time: 2025-01-17 09:19:56 UTC 



Note: Our Customer Escalation Management team will update the start date and time of the initial "investigating" status post upon the resolution of this incident. This update is meant to provide our customers and their end users with a potential impact window. The date and time mentioned in the message above indicates when the status post was requested by our Acute Incident Response team.