We are investigating elevated errors to multiple Points of Presence:  Ashburn (IAD), Atlanta (PDK), Boston (BOS), Calgary (YYC), Detroit (DTW), Miami (MIA), Montreal (YUL), New York (LGA), San Jose (SJC), Toronto (YYZ), Los Angeles (LAX)

Customers may experience intermittent periods of increased latency and elevated errors while we investigate into the contributing factors causing this impact.

Our engineers believe they have identified contributing factor causing the issue impacting the Ashburn (IAD), Atlanta (PDK), Boston (BOS), Calgary (YYC), Detroit (DTW), Miami (MIA), Montreal (YUL), New York (LGA), San Jose (SJC), Toronto (YYZ), Los Angeles (LAX) status page component.

We are now developing a fix, and will post a new update once it has been fully implemented and we see signs of recovery.

All other products and services are unaffected by this incident.

Engineering has deployed a fix and have confirmed recovery to Ashburn (IAD), Atlanta (PDK), Boston (BOS), Calgary (YYC), Detroit (DTW), Miami (MIA), Montreal (YUL), New York (LGA), San Jose (SJC), Toronto (YYZ), Los Angeles (LAX) POPs. We will continue to monitor until we’ve confirmed that customer experience has been fully restored.

All other services were unaffected by this incident.

Our engineers have confirmed that our Ashburn (IAD), Atlanta (PDK), Boston (BOS), Calgary (YYC), Detroit (DTW), Miami (MIA), Montreal (YUL), New York (LGA), San Jose (SJC), Toronto (YYZ), and Los Angeles (LAX) Points of Presence have been fully restored.

Customers may have experienced intermittent periods of increased latency and elevated errors from March 28, 2026 at 00:55 to 01:33 UTC.

This incident is resolved. Affected customers would have experienced impact to varying degrees and to a shorter duration than as set forth above. 

Note:  Our Customer Escalation Management team will update the start date and time of the initial "investigating" status post upon the resolution of this incident. This update is meant to provide our customers and their end users with a potential impact window. The date and time mentioned in the message above indicates when the status post was requested by our Acute Incident Response team.

Fastly Engineers detected a performance impacting event affecting the Chicago (CHI) data center.

All other data centers and services were unaffected. The issue has been resolved and we are monitoring performance closely.

Traffic in Vancouver (YVR) has been temporarily rerouted.

All other locations and services are unaffected.

Traffic in St. Louis (STL) has been temporarily rerouted.

All other locations and services are unaffected.

Traffic in Houston (IAH) has been temporarily rerouted.

All other locations and services are unaffected.

Traffic in Gainesville (GNV) has been temporarily rerouted.

All other locations and services are unaffected.

Traffic in Houston (IAH) has been temporarily rerouted.

All other locations and services are unaffected.

Fastly will be adding capacity at our Houston (IAH) POP. End-users may observe connection resets as traffic is migrated onto new hardware starting on 07 February 2026 at 04:00 UTC.

Our estimated duration is 4h. 

When this change is applied, customers may observe additional origin traffic as new cache nodes retrieve content from origin. Please verify that your origin access lists allow the full range of Fastly IP addresses (https://docs.fastly.com/en/guides/accessing-fastlys-ip-ranges). Customers with any questions or concerns should contact Fastly’s Support team at https://support.fastly.com.

The scheduled maintenance has been completed.

To offer feedback on our status page, click "Give Feedback" 

Fastly will be adding capacity at our Miami (MIA) POP. End-users may observe connection resets as traffic is migrated onto new hardware starting on 05 February 2026 at 07:00 UTC.

Our estimated duration is 4h. 

When this change is applied, customers may observe additional origin traffic as new cache nodes retrieve content from origin. Please verify that your origin access lists allow the full range of Fastly IP addresses (https://docs.fastly.com/en/guides/accessing-fastlys-ip-ranges). Customers with any questions or concerns should contact Fastly’s Support team at https://support.fastly.com.

The scheduled maintenance has been completed.

Fastly will be adding capacity at our Boston (BOS) POP. End-users may observe connection resets as traffic is migrated onto new hardware starting on 30 January 2026 at 06:00 UTC.

Our estimated duration is 4h. 

When this change is applied, customers may observe additional origin traffic as new cache nodes retrieve content from origin. Please verify that your origin access lists allow the full range of Fastly IP addresses (https://docs.fastly.com/en/guides/accessing-fastlys-ip-ranges). Customers with any questions or concerns should contact Fastly’s Support team at https://support.fastly.com.

The scheduled maintenance has been completed.

To offer feedback on our status page, click "Give Feedback"