03 May 2025, 09:00 UTC

On the 3rd of May 2025 from 09:00 to 12:00 UTC, a third-party service provider in Vancouver performed maintenance on their services. As a result, Fastly temporarily redirected customer traffic typically served from our Vancouver (YVR) Point of Presence (POP) from neighboring regions.

During this temporary reroute, customers may have experienced intermittent errors and increased latency.

The traffic engineering implemented during the maintenance was reversed once the service provider completed their work, and our Network engineers confirmed that the YVR POP was no longer affected.

Our ability to deliver all other products and services was not affected by this event.