We are investigating elevated errors to our Fastly Application, Historical Stats, and Real-time Analytics services.

All other products and services are unaffected by this incident.

Our engineers are continuing to investigate elevated errors to our Fastly Application, Historical Stats, Real-time Analytics services.

Our engineers have identified the contributing factor and are applying a fix to our Fastly Application, Historical Stats, Real-time Analytics services.

All other locations and services are unaffected.

Engineering has confirmed the impact to our Fastly Application, Historical Stats, Real-time Analytics services have been mitigated.

Engineering has confirmed that our Fastly Application, Historical Stats, Real-time Analytics services have been fully restored. Customers may have experienced elevated errors and issues when attempting access these services from 23:12 on the 7th of October to 00:55 UTC on the 8th of October .

This incident is resolved.

Affected customers may have experienced impact to varying degrees and to a shorter duration than as set forth above.

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Status Post, Created Date/Time: 2024-10-07 23:26:03 UTC 

Note: Our Customer Escalation Management team will update the start date and time of the initial "investigating" status post upon the resolution of this incident. This update is meant to provide our customers and their end users with a potential impact window. The date and time mentioned in the message above indicates when the status post was requested by our Acute Incident Response team.

We're currently investigating performance issues with our Real Time Analytics and Historical Stats services at our Columbus (CMH) Point of Presence (POP).

All other services are unaffected.

Our engineers have identified the contributing factor and are applying a fix to Real Time Analytics and Historical Stats services at our Columbus (CMH) Point of Presence (POP).

All other locations and services are unaffected.

Engineering has confirmed the impact to Real Time Analytics and Historical Stats services at our Columbus (CMH) Point of Presence (POP) has been mitigated.

Engineering has confirmed that Real Time Analytics and Historical Stats services at our Columbus (CMH) Point of Presence (POP) has been fully restored. Customers may have experienced a delay or dropped observability product data from. 01:15 to 04:05 UTC.

This incident is resolved.

Affected customers may have experienced impact to varying degrees and to a shorter duration than as set forth above.

We're currently investigating performance issues with our Real Time Analytics and Historical Stats services only in our Lisbon (LIS) data center.

All other services and data centers are unaffected.

This event has been resolved.

We're currently investigating performance issues with our Real Time Analytics service. All other services are unaffected.

A fix has been implemented and we are monitoring the results.

This incident has been resolved.

Retrospective Post | Fastly Engineers detected a performance impacting event affecting the availability of our Real Time Analytics service from approximately 2022-11-05 17:20 UTC to 2022-11-05 18:40 UTC.

CDN delivery and all other data plane services were unaffected.

The issue has been resolved since 2022-11-05 at 18:40 UTC and we are monitoring performance closely.

We're currently investigating performance issues with our Real Time Analytics and Historical Stats services. All other services are unaffected.

The issue has been identified and a fix is being implemented.

A fix has been implemented and we are monitoring the results.