Elevated Errors for Fastly Application
Elevated Errors for Fastly Application
07 October 2024, 23:12 UTC
07 October 2024, 23:12 UTC
We are investigating elevated errors to our Fastly Application, Historical Stats, and Real-time Analytics services.
All other products and services are unaffected by this incident.
08 October 2024, 00:05 UTC
08 October 2024, 00:05 UTC
Our engineers are continuing to investigate elevated errors to our Fastly Application, Historical Stats, Real-time Analytics services.
08 October 2024, 00:54 UTC
08 October 2024, 00:54 UTC
Our engineers have identified the contributing factor and are applying a fix to our Fastly Application, Historical Stats, Real-time Analytics services.
All other locations and services are unaffected.
08 October 2024, 01:04 UTC
08 October 2024, 01:04 UTC
Engineering has confirmed the impact to our Fastly Application, Historical Stats, Real-time Analytics services have been mitigated.
08 October 2024, 01:18 UTC
08 October 2024, 01:18 UTC
Engineering has confirmed that our Fastly Application, Historical Stats, Real-time Analytics services have been fully restored. Customers may have experienced elevated errors and issues when attempting access these services from 23:12 on the 7th of October to 00:55 UTC on the 8th of October .
This incident is resolved.
Affected customers may have experienced impact to varying degrees and to a shorter duration than as set forth above.
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Status Post, Created Date/Time: 2024-10-07 23:26:03 UTC
Note: Our Customer Escalation Management team will update the start date and time of the initial "investigating" status post upon the resolution of this incident. This update is meant to provide our customers and their end users with a potential impact window. The date and time mentioned in the message above indicates when the status post was requested by our Acute Incident Response team.