Traffic in Buenos Aires (EZE) has been temporarily rerouted.

All other locations and services are unaffected.

We are investigating elevated errors to our Ashburn (IAD), Boston (BOS), Buenos Aires (EZE), Chicago (CHI), Columbus (CMH), Miami (MIA), Santiago (SCL) Point of Presence (POP).

All other products and services are unaffected by this incident.

Our engineers have identified the contributing factor and are applying a fix for our Ashburn (IAD), Boston (BOS), Buenos Aires (EZE), Chicago (CHI), Columbus (CMH), Miami (MIA), and Santiago (SCL) POP.

Our engineers have identified an additional contributing factor and are applying an adjusted mitigation strategy to Buenos Aires (EZE), Santiago (SCL), Ashburn (IAD), Boston (BOS), Chicago (CHI), Columbus (CMH), Miami (MIA) POPs.

All other locations and services are unaffected.

Engineering has confirmed the impact to Buenos Aires (EZE), Santiago (SCL), Ashburn (IAD), Boston (BOS), Chicago (CHI), Columbus (CMH), Miami (MIA) POPs has been mitigated.

Engineering has confirmed that Buenos Aires (EZE), Santiago (SCL), Ashburn (IAD), Boston (BOS), Chicago (CHI), Columbus (CMH), Miami (MIA) POPs has been fully restored. Customers may have experienced elevated errors and increased latency from 00:25 to 01:45 UTC.

This incident is resolved.

Affected customers may have experienced impact to varying degrees and to a shorter duration than as set forth above.

To offer feedback on our status page, click "Give Feedback" 

Status Post, Created Date/Time: 2025-04-03 00:51:46 UTC 

Note: Our Customer Escalation Management team will update the start date and time of the initial "investigating" status post upon the resolution of this incident. This update is meant to provide our customers and their end users with a potential impact window. The date and time mentioned in the message above indicates when the status post was requested by our Acute Incident Response team.

We are investigating elevated errors to our Platform delivery services.

Our engineers are continuing to investigate the impact to our Platform delivery services.

Our engineers have identified the contributing factor and are applying a fix to our Platform delivery services.

Our engineers have identified the contributing factor and are continuing to apply the mitigation strategy to our Platform delivery services.

Engineering has deployed a fix and have confirmed a gradual recovery to our Platform delivery service. We will continue to monitor until we’ve confirmed that customer experience has been fully restored.

Engineering has confirmed that our Platform delivery services have been fully restored. Customers may have experienced elevated errors and latency. In addition, Compute customers may have also experienced delayed configuration deployments from the 5th of September at 19:48 to the 6th of September at 00:48 UTC.

This incident is resolved.

Affected customers may have experienced impact to varying degrees and to a shorter duration than as set forth above.

To offer feedback on our status page, click "Give Feedback" 

We are currently investigating performance impacts to our Rio de Janeiro (GIG), Bogota (BOG), Buenos Aires (EZE), Santiago (SCL), and Sao Paulo (GRU) Point of Presence (POP).

All other locations and services are unaffected.

Our engineers have identified the contributing factor and are applying a fix to our Bogota (BOG), Buenos Aires (EZE), Rio de Janeiro (GIG), Santiago (SCL), Sao Paulo (GRU) Point of Presence (POP).

All other locations and services are unaffected.

Engineering has confirmed the impact to Bogota (BOG), Buenos Aires (EZE), Rio de Janeiro (GIG), Santiago (SCL), Sao Paulo (GRU) Point of Presence (POP) has been mitigated.

Engineering has confirmed that Bogota (BOG), Buenos Aires (EZE), Rio de Janeiro (GIG), Santiago (SCL), Sao Paulo (GRU) Point of Presence (POP) has been fully restored. Customers may have experienced increased latency and 5xxx errors from 04:22 to 05:46 UTC.

This incident is resolved.

To offer feedback on our status page, click "Give Feedback" 

We're investigating possible performance impact affecting the Buenos Aires (EZE) data center.

All other locations and services are unaffected

Our engineers have identified the contributing factor and are applying a fix to our Buenos Aires (EZE) POP .

All other locations and services are unaffected.

Engineering has confirmed the impact to Buenos Aires (EZE) POP has been mitigated.

We are investigating elevated errors to our Buenos Aires (EZE), Fortaleza (FOR), Lima (LIM), Rio de Janeiro (GIG) Point of Presence (POP)s.

Our engineers have identified the contributing factor and are applying a fix to our Buenos Aires (EZE), Fortaleza (FOR), Lima (LIM), Rio de Janeiro (GIG) Point of Presence (POP)s. 

All other locations and services are unaffected.

Engineering has confirmed the impact to our Buenos Aires (EZE), Fortaleza (FOR), Lima (LIM), Rio de Janeiro (GIG) Point of Presence (POP)s has been mitigated.

Engineering has confirmed that our Buenos Aires (EZE), Fortaleza (FOR), Lima (LIM), Rio de Janeiro (GIG) Point of Presence (POP)s has been fully restored. Customers may have experienced degraded performance from 19:15 to 21:45 UTC.

This incident is resolved.

We're investigating possible performance impact affecting the Buenos Aires (EZE) data center.

All other locations and services are unaffected

Engineering has deployed a fix and have confirmed a gradual recovery to Buenos Aires (EZE) . We will continue to monitor until we’ve confirmed that customer experience has been fully restored.

This event has been resolved.

We're currently investigating performance impacts in Bogota (BOG), Buenos Aires (EZE), Lima (LIM), Sao Paulo (GRU).

All other locations and services are unaffected.

Our engineers have identified the contributing factor and are applying a fix to Bogota (BOG), Buenos Aires (EZE), Lima (LIM), Sao Paulo (GRU).

All other locations and services are unaffected.

Engineering has confirmed the impact to Bogota (BOG), Buenos Aires (EZE), Lima (LIM), Sao Paulo (GRU) has been mitigated.

Engineering has confirmed that Bogota (BOG), Buenos Aires (EZE), Lima (LIM), Sao Paulo (GRU) has been fully restored. Customers may have experienced increased latency and 5xx errors from 00:15 to 02:02 UTC.

This incident is resolved.

We're investigating possible performance impact affecting the Buenos Aires (EZE) data center.

All other locations and services are unaffected

This issue has been identified and a fix is being implemented. 

A fix has been implemented and we are monitoring the results.

This incident has been resolved.

We're investigating elevated errors in Buenos Aires (EZE), Lima (LIM).

All other locations and services are unaffected

A fix has been implemented and we are monitoring the results.

This incident has been resolved.