We're investigating possible performance impact affecting the Amsterdam (AMS), Milan (MXP), Sofia (SOF), Fujairah (FJR), Osaka (ITM), Singapore (QPG), Tokyo (NRT), Tokyo (TYO), Los Angeles (BUR), Paris (PAR), Singapore (SIN), Amsterdam (RTM) data center.

All other locations and services are unaffected.

Our engineers are continuing to investigate confirmed periods of increased latency and elevated errors to Amsterdam (AMS), Frankfurt (FRA), London (LCY), London (LON), Marseille (MRS), Sofia (SOF), Fujairah (FJR), Kuala Lumpur (KUL), Manila (MNL), Osaka (ITM), Tokyo (NRT), Bangkok (BKK), Bogota (BOG), Buenos Aires (EZE), Fortaleza (FOR), Rio de Janeiro (GIG), Cape Town (CPT), Johannesburg (JNB), Los Angeles (BUR), Sao Paulo (GRU), Paris (PAR), Los Angeles (LAX), Los Angeles (HHR), Singapore (SIN) POPs.

Our engineers believe they have identified contributing factor causing the issue impacting the Amsterdam (AMS), Frankfurt (FRA), London (LCY), London (LON), Marseille (MRS), Sofia (SOF), Fujairah (FJR), Kuala Lumpur (KUL), Manila (MNL), Osaka (ITM), Tokyo (NRT), Bangkok (BKK), Bogota (BOG), Buenos Aires (EZE), Fortaleza (FOR), Rio de Janeiro (GIG), Cape Town (CPT), Johannesburg (JNB), Los Angeles (BUR), Sao Paulo (GRU), Paris (PAR), Los Angeles (LAX), Los Angeles (HHR), Singapore (SIN) POPs.

We are now developing a fix, and will post a new update once it has been fully implemented and we see signs of recovery. 

Engineering has confirmed the impact to Amsterdam (AMS), Frankfurt (FRA), London (LCY), London (LON), Marseille (MRS), Sofia (SOF), Fujairah (FJR), Kuala Lumpur (KUL), Manila (MNL), Osaka (ITM), Tokyo (NRT), Bangkok (BKK), Bogota (BOG), Buenos Aires (EZE), Fortaleza (FOR), Rio de Janeiro (GIG), Cape Town (CPT), Johannesburg (JNB), Los Angeles (BUR), Sao Paulo (GRU), Paris (PAR), Los Angeles (LAX), Los Angeles (HHR), Singapore (SIN) POPs has been mitigated and services are fully restored.

Engineering has confirmed that all POPs have been fully restored. Customers may have experienced elevated errors from 13:35 UTC to 14:15 UTC, a duration of 40 minutes on the 11th of December 2025. This incident is resolved.

Affected customers may have experienced impact to varying degrees and to a shorter duration than as set forth above.

To offer feedback on our status page, click "Give Feedback" 

Status Post, Created Date/Time: 2025-12-11 14:34:14 UTC 

We're investigating possible performance impact affecting the Amsterdam (AMS), Brussels (BRU), Copenhagen (CPH), Frankfurt (FRA), London (LCY), London (LHR), Milan (LIN), Rome (FCO), Sofia (SOF), Stockholm (BMA), Vienna (VIE), Fujairah (FJR), Chicago (CHI), Detroit (DTW), Minneapolis (MSP), Sao Paulo (GRU), Paris (PAR), Amsterdam (RTM), Madrid (TOJ) data center.

All other locations and services are unaffected.

Our engineers believe they have identified contributing factor causing the issue impacting the Amsterdam (AMS), Brussels (BRU), Copenhagen (CPH), Frankfurt (FRA), London (LCY), London (LHR), Milan (LIN), Rome (FCO), Sofia (SOF), Stockholm (BMA), Vienna (VIE), Fujairah (FJR), Chicago (CHI), Detroit (DTW), Minneapolis (MSP), Sao Paulo (GRU), Paris (PAR), Amsterdam (RTM), Madrid (TOJ) status page component.

We are now developing a fix, and will post a new update once it has been fully implemented and we see signs of recovery.

All other products and services are unaffected by this incident.

Engineering has confirmed the impact to Amsterdam (AMS), Brussels (BRU), Copenhagen (CPH), Frankfurt (FRA), London (LCY), London (LHR), Milan (LIN), Rome (FCO), Sofia (SOF), Stockholm (BMA), Vienna (VIE), Fujairah (FJR), Chicago (CHI), Detroit (DTW), Minneapolis (MSP), Sao Paulo (GRU), Paris (PAR), Amsterdam (RTM), Madrid (TOJ) POPs has been mitigated.

Engineering has confirmed that Amsterdam (AMS), Brussels (BRU), Copenhagen (CPH), Frankfurt (FRA), London (LCY), London (LHR), Milan (LIN), Rome (FCO), Sofia (SOF), Stockholm (BMA), Vienna (VIE), Fujairah (FJR), Chicago (CHI), Detroit (DTW), Minneapolis (MSP), Sao Paulo (GRU), Paris (PAR), Amsterdam (RTM), Madrid (TOJ) POPs has been fully restored. Customers may have experienced elevated latency, errors and timeouts from 16:15 to 19:00 UTC.

This incident is resolved.

Affected customers may have experienced impact to varying degrees and to a shorter duration than as set forth above.

To offer feedback on our status page, click "Give Feedback" 

Status Post, Created Date/Time: 2025-11-01 16:54:05 UTC 

Note: Our Customer Escalation Management team will update the start date and time of the initial "investigating" status post upon the resolution of this incident. This update is meant to provide our customers and their end users with a potential impact window. The date and time mentioned in the message above indicates when the status post was requested by our Acute Incident Response team.

We're investigating possible performance impact affecting the Fujairah (FJR) data center.

We are aware of an issue with a third party subsea cable impacting performance in the surrounding region.

All other locations and services are unaffected.

Our engineers are aware of an issue with a third party subsea cable impacting performance to our Fujairah (FJR) data center.

Users may experience increased latency and errors.

All other locations and services are unaffected.

We are continuing to monitor the impact caused by a reported cable cut, and our status page will remain in monitoring mode until all services are fully restored and we have a period of sustained stability. Customers may continue to see intermittent errors impacting services routed through the Fujairah (FJR) Point of Presence (POP).

This event has not caused any impact to Fastly products, and our ability to provide network and security services to all other POP locations remains unaffected by this incident. Our engineers are closely monitoring the situation to ensure all services are restored as soon as the repairs have been completed.

We will provide a final update to our status page once we have confirmation that all services have been fully restored.

Fastly Engineers detected a performance impacting event affecting the Fujairah (FJR) data center.

All other data centers and services were unaffected. The issue has been resolved and we are monitoring performance closely.

Fastly Engineers detected a performance impacting event affecting the Fujairah (FJR) data center.

All other data centers and services were unaffected. The issue has been resolved and we are monitoring performance closely.

We are investigating elevated errors to our Platform delivery services.

Our engineers are continuing to investigate the impact to our Platform delivery services.

Our engineers have identified the contributing factor and are applying a fix to our Platform delivery services.

Our engineers have identified the contributing factor and are continuing to apply the mitigation strategy to our Platform delivery services.

Engineering has deployed a fix and have confirmed a gradual recovery to our Platform delivery service. We will continue to monitor until we’ve confirmed that customer experience has been fully restored.

Engineering has confirmed that our Platform delivery services have been fully restored. Customers may have experienced elevated errors and latency. In addition, Compute customers may have also experienced delayed configuration deployments from the 5th of September at 19:48 to the 6th of September at 00:48 UTC.

This incident is resolved.

Affected customers may have experienced impact to varying degrees and to a shorter duration than as set forth above.

To offer feedback on our status page, click "Give Feedback" 

We are investigating elevated errors to our Fujairah (FJR) Point of Presence (POP).

Engineering has confirmed the impact to Fujairah (FJR) POP has been mitigated.

This event has been resolved.

Fastly will be adding capacity at our Fujairah (FJR) POP. End-users may observe connection resets as traffic is migrated onto new hardware starting on 19 December 2023 at 00:00 UTC.

Our estimated duration is 4h. 

When this change is applied, customers may observe additional origin traffic as new cache nodes retrieve content from origin. Please verify that your origin access lists allow the full range of Fastly IP addresses (https://docs.fastly.com/en/guides/accessing-fastlys-ip-ranges). Customers with any questions or concerns should contact Fastly’s Support team (support@fastly.com).

The scheduled maintenance has been completed.

We're investigating possible performance impact affecting the Fujairah (FJR) data center.

All other locations and services are unaffected

A fix has been implemented and we are monitoring the results.

Fastly Engineers detected a performance impacting event affecting the Fujairah (FJR) data center.

All other data centers and services were unaffected. The issue has been resolved and we are monitoring performance closely.

This incident has been resolved.