We are investigating elevated errors to our Platform delivery services.

Our engineers are continuing to investigate the impact to our Platform delivery services.

Our engineers have identified the contributing factor and are applying a fix to our Platform delivery services.

Our engineers have identified the contributing factor and are continuing to apply the mitigation strategy to our Platform delivery services.

Engineering has deployed a fix and have confirmed a gradual recovery to our Platform delivery service. We will continue to monitor until we’ve confirmed that customer experience has been fully restored.

Engineering has confirmed that our Platform delivery services have been fully restored. Customers may have experienced elevated errors and latency. In addition, Compute customers may have also experienced delayed configuration deployments from the 5th of September at 19:48 to the 6th of September at 00:48 UTC.

This incident is resolved.

Affected customers may have experienced impact to varying degrees and to a shorter duration than as set forth above.

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We are investigating elevated errors to our Fujairah (FJR) Point of Presence (POP).

Engineering has confirmed the impact to Fujairah (FJR) POP has been mitigated.

This event has been resolved.

Fastly will be adding capacity at our Fujairah (FJR) POP. End-users may observe connection resets as traffic is migrated onto new hardware starting on 19 December 2023 at 00:00 UTC.

Our estimated duration is 4h. 

When this change is applied, customers may observe additional origin traffic as new cache nodes retrieve content from origin. Please verify that your origin access lists allow the full range of Fastly IP addresses (https://docs.fastly.com/en/guides/accessing-fastlys-ip-ranges). Customers with any questions or concerns should contact Fastly’s Support team (support@fastly.com).

The scheduled maintenance has been completed.

We're investigating possible performance impact affecting the Fujairah (FJR) data center.

All other locations and services are unaffected

A fix has been implemented and we are monitoring the results.

Fastly Engineers detected a performance impacting event affecting the Fujairah (FJR) data center.

All other data centers and services were unaffected. The issue has been resolved and we are monitoring performance closely.

This incident has been resolved.

Fastly Engineers detected a performance impacting event affecting the Fujairah (FJR) data center.

All other data centers and services were unaffected. The issue has been resolved and we are monitoring performance closely.

This incident has been resolved.

Traffic in Dubai (FJR) has been temporarily rerouted.

All other locations and services are unaffected.

This incident has been resolved.

Traffic in Dubai (FJR) has been temporarily rerouted.

All other locations and services are unaffected.

This incident has been resolved.

Fastly Engineers detected a possible performance impacting event affecting the Dubai (FJR) region.

Customers may have seen intermittent errors for one or more data centers in this region during the impact window.

All other regions and services were unaffected. The issue has been resolved and we are monitoring performance closely.

This incident has been resolved.

We're currently investigating potential impact to performance with our CDN services.

A fix has been implemented and we are monitoring the results.

This incident has been resolved.