Image Optimization

25 October 2023, 16:55 UTC
Compute Image Optimization
 
25 October 2023, 16:55 UTC

We're currently investigating performance issues with our Image Optimization service.

All other services are unaffected.

 
25 October 2023, 18:10 UTC

A fix has been implemented and we are monitoring the results.

 
25 October 2023, 18:34 UTC

This incident has been resolved.

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Update added on 27th OCT 2023

On Wednesday, the 25th of October 2023, Fastly received customer reports of elevated 5xx errors for Image Optimization services from 13:00 to 17:39 UTC. 

Our network availability, point of presence locations and all other services were unaffected by this incident.

Affected customers may have experienced impact to varying degrees and to a shorter duration than as set forth above.

10 September 2022, 01:46 UTC
Compute Image Optimization
 
10 September 2022, 01:46 UTC
We're currently investigating performance issues with our Image Optimization service. All other services are unaffected.
 
10 September 2022, 02:02 UTC

The issue has been identified and a fix is being implemented.

 
10 September 2022, 09:08 UTC
A fix for this issue is in progress.
 
10 September 2022, 17:43 UTC
A fix for this issue is in progress.
 
11 September 2022, 02:03 UTC
A fix for this issue is in progress.
 
11 September 2022, 10:00 UTC
A fix for this issue is in progress
 
11 September 2022, 17:47 UTC
A fix has been implemented and we are monitoring the results.
 
11 September 2022, 19:20 UTC
This incident has been resolved.
29 June 2022, 04:30 UTC
Image Optimization
 
29 June 2022, 04:30 UTC
Fastly Engineers detected performance issues with our Image Optimization service with the US-East region from approximately 2022-06-29 01:03 UTC to 2022-06-29 04:04 UTC. CDN delivery, stats aggregation, and all other data plane services were unaffected. The issue has been resolved and we are monitoring performance closely.
13 June 2022, 19:36 UTC
Image Optimization
 
13 June 2022, 19:36 UTC
We're currently investigating elevated errors with our Image Optimization service. All other services are unaffected.
 
13 June 2022, 20:21 UTC
A fix has been implemented and we are monitoring the results.
 
13 June 2022, 20:45 UTC
This incident has been resolved.
18 September 2021, 01:04 UTC
Image Optimization
 
18 September 2021, 01:04 UTC
We're currently investigating performance issues with our Image Optimization service. All other services are unaffected.
 
18 September 2021, 01:09 UTC
The issue has been identified and a fix is being implemented.
 
18 September 2021, 01:13 UTC
A fix has been implemented and we are monitoring the results.
 
18 September 2021, 01:22 UTC
This incident has been resolved.
29 April 2021, 03:07 UTC
Image Optimization
 
29 April 2021, 03:07 UTC
We're currently investigating performance issues with our Image Optimization service. All other services are unaffected.
 
29 April 2021, 03:16 UTC
A fix has been implemented and we are monitoring the results.
 
29 April 2021, 03:25 UTC
This incident has been resolved.
Image Optimization On-the-fly Packager
 
14 December 2020, 12:26 UTC
We are aware of a possible issue and are working to determine the scope and impact.
 
14 December 2020, 12:48 UTC
We are seeing increased errors across multiple customers with origins in a common cloud provider, with potential impact to Fastly systems that utilize this common cloud infrastructure.
 
14 December 2020, 13:20 UTC
We have confirmed impact between 11:50 UTC and 12:29 UTC for Fastly's Image Optimization and On The Fly Packager due to a common cloud provider issue. Customers with backends in this cloud provider may also have been impacted during this time frame, but appear to have recovered as of 12:29 UTC
28 September 2020, 03:06 UTC
Image Optimization
 
28 September 2020, 03:06 UTC
We're currently investigating performance issues with our Image Optimization service. All other services are unaffected.
 
28 September 2020, 06:09 UTC
This incident has been resolved.