We are investigating elevated errors to our Fastly Application, Historical Stats, and Real-time Analytics services.

All other products and services are unaffected by this incident.

Our engineers are continuing to investigate elevated errors to our Fastly Application, Historical Stats, Real-time Analytics services.

Our engineers have identified the contributing factor and are applying a fix to our Fastly Application, Historical Stats, Real-time Analytics services.

All other locations and services are unaffected.

Engineering has confirmed the impact to our Fastly Application, Historical Stats, Real-time Analytics services have been mitigated.

Engineering has confirmed that our Fastly Application, Historical Stats, Real-time Analytics services have been fully restored. Customers may have experienced elevated errors and issues when attempting access these services from 23:12 on the 7th of October to 00:55 UTC on the 8th of October .

This incident is resolved.

Affected customers may have experienced impact to varying degrees and to a shorter duration than as set forth above.

To offer feedback on our status page, click "Give Feedback" 

Status Post, Created Date/Time: 2024-10-07 23:26:03 UTC 

Note: Our Customer Escalation Management team will update the start date and time of the initial "investigating" status post upon the resolution of this incident. This update is meant to provide our customers and their end users with a potential impact window. The date and time mentioned in the message above indicates when the status post was requested by our Acute Incident Response team.

Fastly Engineers detected a performance impacting event affecting data served by the Historical Stats APIs. 

All other data centers and services were unaffected. The issue has been resolved and we are monitoring performance closely.

We're currently investigating performance issues with our Real Time Analytics and Historical Stats services at our Columbus (CMH) Point of Presence (POP).

All other services are unaffected.

Our engineers have identified the contributing factor and are applying a fix to Real Time Analytics and Historical Stats services at our Columbus (CMH) Point of Presence (POP).

All other locations and services are unaffected.

Engineering has confirmed the impact to Real Time Analytics and Historical Stats services at our Columbus (CMH) Point of Presence (POP) has been mitigated.

Engineering has confirmed that Real Time Analytics and Historical Stats services at our Columbus (CMH) Point of Presence (POP) has been fully restored. Customers may have experienced a delay or dropped observability product data from. 01:15 to 04:05 UTC.

This incident is resolved.

Affected customers may have experienced impact to varying degrees and to a shorter duration than as set forth above.

We're currently investigating performance issues with our Real Time Analytics and Historical Stats services only in our Lisbon (LIS) data center.

All other services and data centers are unaffected.

This event has been resolved.

We're investigating elevated errors in Historical Stats.

All other locations and services are unaffected

We're still investigating elevated errors in Historical Stats.

During this time, customers may experience 5xx errors when accessing the Historical Stats endpoint.

All other locations and services are unaffected

This issue has been identified and a fix is being implemented. 

A fix has been implemented and we are monitoring the results.

We've observed a significant decrease in 5xx errors, but are currently monitoring for logs that may have failed to deliver during this incident.

This incident has been resolved and no further impacts have been observed. 

We're currently investigating performance issues with our Historical Stats service.

All other services are unaffected.

This issue has been identified and a fix is being implemented. 

Fastly Engineering is applying additional mitigation strategies to fix our historical stats API. Customers may continue to experience 5xx errors in their Historical Stats API as we deploy these measures.

Upon further investigation, Fastly Engineering has also identified impact with our Fastly Application that may be affecting customers.  

Customers may experience degraded service with the Historical Stats API and Fastly Application when attempting to collect data.

This issue has been identified and a fix is being implemented. 

A fix has been implemented and we are monitoring the results.

This incident has been resolved.

Fastly Engineers detected a performance impacting event affecting the Historical Stats service.

All other data centers and services were unaffected.

The issue has been resolved and we are monitoring performance closely.

This incident has been resolved.

We're currently investigating performance issues with our Historical Stats service.

All other services are unaffected.

This issue has been identified and a fix is being implemented. 

A fix has been implemented and we are monitoring the results.

This incident has been resolved.

We're currently investigating performance issues with our Real Time Analytics and Historical Stats services. All other services are unaffected.

The issue has been identified and a fix is being implemented.

A fix has been implemented and we are monitoring the results.