We're investigating possible performance impact affecting the Amsterdam (AMS), Milan (MXP), Sofia (SOF), Fujairah (FJR), Osaka (ITM), Singapore (QPG), Tokyo (NRT), Tokyo (TYO), Los Angeles (BUR), Paris (PAR), Singapore (SIN), Amsterdam (RTM) data center.

All other locations and services are unaffected.

Our engineers are continuing to investigate confirmed periods of increased latency and elevated errors to Amsterdam (AMS), Frankfurt (FRA), London (LCY), London (LON), Marseille (MRS), Sofia (SOF), Fujairah (FJR), Kuala Lumpur (KUL), Manila (MNL), Osaka (ITM), Tokyo (NRT), Bangkok (BKK), Bogota (BOG), Buenos Aires (EZE), Fortaleza (FOR), Rio de Janeiro (GIG), Cape Town (CPT), Johannesburg (JNB), Los Angeles (BUR), Sao Paulo (GRU), Paris (PAR), Los Angeles (LAX), Los Angeles (HHR), Singapore (SIN) POPs.

Our engineers believe they have identified contributing factor causing the issue impacting the Amsterdam (AMS), Frankfurt (FRA), London (LCY), London (LON), Marseille (MRS), Sofia (SOF), Fujairah (FJR), Kuala Lumpur (KUL), Manila (MNL), Osaka (ITM), Tokyo (NRT), Bangkok (BKK), Bogota (BOG), Buenos Aires (EZE), Fortaleza (FOR), Rio de Janeiro (GIG), Cape Town (CPT), Johannesburg (JNB), Los Angeles (BUR), Sao Paulo (GRU), Paris (PAR), Los Angeles (LAX), Los Angeles (HHR), Singapore (SIN) POPs.

We are now developing a fix, and will post a new update once it has been fully implemented and we see signs of recovery. 

Engineering has confirmed the impact to Amsterdam (AMS), Frankfurt (FRA), London (LCY), London (LON), Marseille (MRS), Sofia (SOF), Fujairah (FJR), Kuala Lumpur (KUL), Manila (MNL), Osaka (ITM), Tokyo (NRT), Bangkok (BKK), Bogota (BOG), Buenos Aires (EZE), Fortaleza (FOR), Rio de Janeiro (GIG), Cape Town (CPT), Johannesburg (JNB), Los Angeles (BUR), Sao Paulo (GRU), Paris (PAR), Los Angeles (LAX), Los Angeles (HHR), Singapore (SIN) POPs has been mitigated and services are fully restored.

Engineering has confirmed that all POPs have been fully restored. Customers may have experienced elevated errors from 13:35 UTC to 14:15 UTC, a duration of 40 minutes on the 11th of December 2025. This incident is resolved.

Affected customers may have experienced impact to varying degrees and to a shorter duration than as set forth above.

To offer feedback on our status page, click "Give Feedback" 

Status Post, Created Date/Time: 2025-12-11 14:34:14 UTC 

Fastly Engineers detected a performance impacting event affecting our Frankfurt (FRA), London (LCY), Ashburn (IAD) data centers.

All other data centers and services were unaffected. The issue has been resolved and we are monitoring performance closely.

We are investigating elevated errors to our Frankfurt (FRA), Lisbon (LIS), London (LCY), Rome (FCO), Chicago (CHI), Detroit (DTW), Paris (PAR) Points of Presence (POPs)

All other products and services are unaffected by this incident.

Our engineers believe they have identified contributing factor causing the issue impacting our Frankfurt (FRA), Lisbon (LIS), London (LCY), Rome (FCO), Chicago (CHI), Detroit (DTW), Paris (PAR) POPs.

We are now developing a fix, and will post a new update once it has been fully implemented and we see signs of recovery.

All other products and services are unaffected by this incident.

Engineering has confirmed the impact to our Frankfurt (FRA), Lisbon (LIS), London (LCY), Rome (FCO), Chicago (CHI), Detroit (DTW), Paris (PAR) POPs has been mitigated.

Engineering has confirmed that our Frankfurt (FRA), Lisbon (LIS), London (LCY), Rome (FCO), Chicago (CHI), Detroit (DTW), Paris (PAR) POPs have been fully restored. Customers may have experienced elevated errors and increased latency from 20:13 to 21:20 UTC.

This incident is resolved.

To offer feedback on our status page, click "Give Feedback" 

Status Post, Created Date/Time: 2025-11-29 20:35:29 UTC 

Note: Our Customer Escalation Management team will update the start date and time of the initial "investigating" status post upon the resolution of this incident. This update is meant to provide our customers and their end users with a potential impact window. The date and time mentioned in the message above indicates when the status post was requested by our Acute Incident Response team.

Fastly will be adding capacity at our Frankfurt (FRA) POP. End-users may observe connection resets as traffic is migrated onto new hardware starting on 14 November 2025 at 21:00 UTC.

Our estimated duration is 2h. 

When this change is applied, customers may observe additional origin traffic as new cache nodes retrieve content from origin. Please verify that your origin access lists allow the full range of Fastly IP addresses (https://docs.fastly.com/en/guides/accessing-fastlys-ip-ranges). Customers with any questions or concerns should contact Fastly’s Support team at https://support.fastly.com.

The scheduled maintenance has been completed.

To offer feedback on our status page, click "Give Feedback" 

Fastly will be adding capacity at our Frankfurt (FRA) POP. End-users may observe connection resets as traffic is migrated onto new hardware starting on 13 November 2025 at 21:00 UTC.

Our estimated duration is 2h. 

When this change is applied, customers may observe additional origin traffic as new cache nodes retrieve content from origin. Please verify that your origin access lists allow the full range of Fastly IP addresses (https://docs.fastly.com/en/guides/accessing-fastlys-ip-ranges). Customers with any questions or concerns should contact Fastly’s Support team at https://support.fastly.com.

The scheduled maintenance has been cancelled and will be rescheduled for the 14th of November 2025.

To offer feedback on our status page, click "Give Feedback" 

We're investigating possible performance impact affecting the Amsterdam (AMS), Brussels (BRU), Copenhagen (CPH), Frankfurt (FRA), London (LCY), London (LHR), Milan (LIN), Rome (FCO), Sofia (SOF), Stockholm (BMA), Vienna (VIE), Fujairah (FJR), Chicago (CHI), Detroit (DTW), Minneapolis (MSP), Sao Paulo (GRU), Paris (PAR), Amsterdam (RTM), Madrid (TOJ) data center.

All other locations and services are unaffected.

Our engineers believe they have identified contributing factor causing the issue impacting the Amsterdam (AMS), Brussels (BRU), Copenhagen (CPH), Frankfurt (FRA), London (LCY), London (LHR), Milan (LIN), Rome (FCO), Sofia (SOF), Stockholm (BMA), Vienna (VIE), Fujairah (FJR), Chicago (CHI), Detroit (DTW), Minneapolis (MSP), Sao Paulo (GRU), Paris (PAR), Amsterdam (RTM), Madrid (TOJ) status page component.

We are now developing a fix, and will post a new update once it has been fully implemented and we see signs of recovery.

All other products and services are unaffected by this incident.

Engineering has confirmed the impact to Amsterdam (AMS), Brussels (BRU), Copenhagen (CPH), Frankfurt (FRA), London (LCY), London (LHR), Milan (LIN), Rome (FCO), Sofia (SOF), Stockholm (BMA), Vienna (VIE), Fujairah (FJR), Chicago (CHI), Detroit (DTW), Minneapolis (MSP), Sao Paulo (GRU), Paris (PAR), Amsterdam (RTM), Madrid (TOJ) POPs has been mitigated.

Engineering has confirmed that Amsterdam (AMS), Brussels (BRU), Copenhagen (CPH), Frankfurt (FRA), London (LCY), London (LHR), Milan (LIN), Rome (FCO), Sofia (SOF), Stockholm (BMA), Vienna (VIE), Fujairah (FJR), Chicago (CHI), Detroit (DTW), Minneapolis (MSP), Sao Paulo (GRU), Paris (PAR), Amsterdam (RTM), Madrid (TOJ) POPs has been fully restored. Customers may have experienced elevated latency, errors and timeouts from 16:15 to 19:00 UTC.

This incident is resolved.

Affected customers may have experienced impact to varying degrees and to a shorter duration than as set forth above.

To offer feedback on our status page, click "Give Feedback" 

Status Post, Created Date/Time: 2025-11-01 16:54:05 UTC 

Note: Our Customer Escalation Management team will update the start date and time of the initial "investigating" status post upon the resolution of this incident. This update is meant to provide our customers and their end users with a potential impact window. The date and time mentioned in the message above indicates when the status post was requested by our Acute Incident Response team.

We're investigating possible performance impact affecting the Frankfurt (FRA) data center.

All other locations and services are unaffected.

Our engineers believe they have identified contributing factor causing the issue impacting the Frankfurt (FRA) status page component.

We are now developing a fix, and will post a new update once it has been fully implemented and we see signs of recovery.

All other products and services are unaffected by this incident.

Engineering has confirmed the impact to Frankfurt (FRA) POP has been mitigated.

Engineering has confirmed that Frankfurt (FRA) POP has been fully restored. Customers may have experienced an increase in latency on Time to First Byte (TTFB) metrics from 14:13 to 17:27 UTC.

This incident is resolved.

To offer feedback on our status page, click "Give Feedback" 

Status Post, Created Date/Time: 2025-10-17 14:51:01 UTC 

Note: Our Customer Escalation Management team will update the start date and time of the initial "investigating" status post upon the resolution of this incident. This update is meant to provide our customers and their end users with a potential impact window. The date and time mentioned in the message above indicates when the status post was requested by our Acute Incident Response team.

We are investigating elevated errors to our Brussels (BRU), Frankfurt (FRA), Chicago (CHI), Dallas (DFW), and Amsterdam (RTM) Points of Presence (POPs).

All other products and services are unaffected by this incident.

Our engineers believe they have identified contributing factor causing the issue impacting our  Brussels (BRU), Frankfurt (FRA), Chicago (CHI), Dallas (DFW), and Amsterdam (RTM) POPs .

We are now developing a fix, and will post a new update once it has been fully implemented and we see signs of recovery.

All other products and services are unaffected by this incident.

Our engineers have identified an additional  contributing factor and are developing an adjusted mitigation strategy to our Brussels (BRU), Frankfurt (FRA), Chicago (CHI), Dallas (DFW), and Amsterdam (RTM) POPs.

All other locations and services are unaffected.

Engineering has deployed a fix and have confirmed a gradual recovery to our Brussels (BRU), Frankfurt (FRA), Chicago (CHI), Dallas (DFW), and Amsterdam (RTM) POPs.  We will continue to monitor until we’ve confirmed that the customer  experience has been fully restored.

All other locations and services are unaffected.

Engineering has confirmed that our Brussels (BRU), Frankfurt (FRA), Chicago (CHI), Dallas (DFW), and Amsterdam (RTM) POPs have been fully restored. Customers may have experienced increased latency or elevated timeout errors from 11:30 on the 10th of October 2025 to 00:30 on the 11th of October 2025 UTC.

This incident is resolved.

To offer feedback on our status page, click " Give Feedback " 

Status Post, Created Date/Time: 2025-10-10 21:10:07 UTC

Note:  Our Customer Escalation Management team will update the start date and time of the initial "investigating" status post upon the resolution of this incident. This update is meant to provide our customers and their end users with a potential impact window. The date and time mentioned in the message above indicates when the status post was requested by our Acute Incident Response team.

Fastly will be adding capacity at our Frankfurt (FRA) POP. End-users may observe connection resets as traffic is migrated onto new hardware starting on 30 September 2025 at 23:30 UTC.

Our estimated duration is 2h. 

When this change is applied, customers may observe additional origin traffic as new cache nodes retrieve content from origin. Please verify that your origin access lists allow the full range of Fastly IP addresses (https://docs.fastly.com/en/guides/accessing-fastlys-ip-ranges). Customers with any questions or concerns should contact Fastly’s Support team at https://support.fastly.com.

The scheduled maintenance has been completed.

To offer feedback on our status page, click "Give Feedback" 

We're currently investigating performance impacts in Europe.

All other locations and services are unaffected.

Our engineers have identified the contributing factor and are developing a fix to our Europe POPs.

All other locations and services are unaffected.

Engineering has confirmed the impact to Europe POPs has been mitigated.

Engineering has confirmed that Europe POPs has been fully restored. Customers may have experienced latency from 17:08 to 18:00 UTC.

This incident is resolved.

To offer feedback on our status page, click "Give Feedback" 

Status Post, Created Date/Time: 2025-09-15 17:35:41 UTC 

Note: Our Customer Escalation Management team will update the start date and time of the initial "investigating" status post upon the resolution of this incident. This update is meant to provide our customers and their end users with a potential impact window. The date and time mentioned in the message above indicates when the status post was requested by our Acute Incident Response team.