Frankfurt (FRA)

Platform Europe Frankfurt (FRA)
 
15 January 2025, 02:00 UTC
[upcoming]

Fastly will be adding capacity at our Frankfurt (FRA) POP. End-users may observe connection resets as traffic is migrated onto new hardware starting on 15 January 2025 at 02:00 UTC.

Our estimated duration is 3h. 

When this change is applied, customers may observe additional origin traffic as new cache nodes retrieve content from origin. Please verify that your origin access lists allow the full range of Fastly IP addresses (https://docs.fastly.com/en/guides/accessing-fastlys-ip-ranges). Customers with any questions or concerns should contact Fastly’s Support team (support@fastly.com).

Platform Europe Frankfurt (FRA)
 
11 December 2024, 02:00 UTC

Fastly will be adding capacity at our Frankfurt (FRA) POP. End-users may observe connection resets as traffic is migrated onto new hardware starting on 11 December 2024 at 02:00 UTC.

Our estimated duration is 4h. 

When this change is applied, customers may observe additional origin traffic as new cache nodes retrieve content from origin. Please verify that your origin access lists allow the full range of Fastly IP addresses (https://docs.fastly.com/en/guides/accessing-fastlys-ip-ranges). Customers with any questions or concerns should contact Fastly’s Support team (support@fastly.com).

 
11 December 2024, 06:00 UTC

The scheduled maintenance has been completed.

To offer feedback on our status page, click "Give Feedback

Platform Europe Frankfurt (FRA) Milan (LIN) Munich (MUC)
 
18 September 2024, 18:53 UTC

We're investigating possible performance impact affecting the Frankfurt (FRA), Milan (LIN), Munich (MUC) data centers.

All other locations and services are unaffected

 
18 September 2024, 20:13 UTC

Our engineers have identified the contributing factor and are applying a fix to our Frankfurt (FRA), Milan (LIN), Munich (MUC) POPs.

All other locations and services are unaffected.

 
18 September 2024, 21:04 UTC

Engineering has confirmed the impact to Frankfurt (FRA), Milan (LIN), Munich (MUC) POPs has been mitigated.

All other locations and services are unaffected.

 
18 September 2024, 21:14 UTC

Engineering has confirmed that Frankfurt (FRA), Milan (LIN), Munich (MUC) POPs has been fully restored. Customers may have experienced elevated errors and increased latency from 18:53 to 20:41 UTC.

This incident is resolved.

Affected customers may have experienced impact to varying degrees and to a shorter duration than as set forth above.

To offer feedback on our status page, click "Give Feedback

Platform Europe Frankfurt (FRA)
 
12 September 2024, 12:05 UTC

Fastly Engineers detected a performance impacting event affecting the Frankfurt (FRA) data center.

All other data centers and services were unaffected. The issue has been resolved and we are monitoring performance closely.

05 September 2024, 19:48 UTC
Platform North America Europe Asia South America Oceania Africa Amsterdam (AMS) Adelaide (ADL) Bangkok (BKK) Bogota (BOG) Cape Town (CPT) Chennai (MAA) Brussels (BRU) Auckland (AKL) Buenos Aires (EZE) Ghana (ACC) Ashburn (IAD) Copenhagen (CPH) Brisbane (BNE) Curitiba (CWB) Johannesburg (JNB) Dubai (FJR) Dublin (DUB) Christchurch (CHC) Dubai (DXB) Fortaleza (FOR) Frankfurt (FRA) Fujairah (FJR) Melbourne (MEL) Lima (LIM) Hyderabad (HYD) Frankfurt (HHN) Perth (PER) Rio de Janeiro (GIG) Atlanta (PDK) Helsinki (HEL) Hong Kong (HKG) Santiago (SCL) Boston (BOS) Kolkata (CCU) London (LCY) Sydney (SYD) Sāo Paulo (CGH) Calgary (YYC) London (LON) Kuala Lumpur (KUL) Wellington (WLG) Chicago (CHI) Sao Paulo (GRU) London (LHR) Manila (MNL) Mumbai (BOM) Lisbon (LIS) New Delhi (DEL) Madrid (MAD) Manchester (MAN) Osaka (ITM) Marseille (MRS) Seoul (ICN) Milan (LIN) Milan (MXP) Singapore (QPG) Columbus (CMH) Oslo (OSL) Columbus (LCK) Munich (MUC) Palermo (PMO) Dallas (DFW) Tokyo (HND) Denver (DEN) Paris (CDG) Tokyo (NRT) Detroit (DTW) Paris (PAR) Rome (FCO) Tokyo (TYO) Gainesville (GNV) Sofia (SOF) Honolulu (HNL) Stockholm (BMA) Houston (IAH) Vienna (VIE) Kansas City (MCI) Los Angeles (BUR) Los Angeles (LAX) Miami (MIA) Minneapolis (MSP) Minneapolis (STP) Montreal (YUL) Newark (EWR) New York (LGA) New York (NYC) Palo Alto (PAO) Phoenix (PHX) Portland (PDX) San Jose (SJC) Seattle (BFI) St. Louis (STL) Toronto (YYZ) Vancouver (YVR)
 
05 September 2024, 19:48 UTC

We are investigating elevated errors to our Platform delivery services.

 
05 September 2024, 21:44 UTC

Our engineers are continuing to investigate the impact to our Platform delivery services.

 
05 September 2024, 22:01 UTC

Our engineers have identified the contributing factor and are applying a fix to our Platform delivery services.

 
05 September 2024, 23:00 UTC

Our engineers have identified the contributing factor and are continuing to apply the mitigation strategy to our Platform delivery services.

 
05 September 2024, 23:34 UTC

Engineering has deployed a fix and have confirmed a gradual recovery to our Platform delivery service. We will continue to monitor until we’ve confirmed that customer experience has been fully restored.

 
06 September 2024, 00:48 UTC

Engineering has confirmed that our Platform delivery services have been fully restored. Customers may have experienced elevated errors and latency. In addition, Compute customers may have also experienced delayed configuration deployments from the 5th of September at 19:48 to the 6th of September at 00:48 UTC.

This incident is resolved.

Affected customers may have experienced impact to varying degrees and to a shorter duration than as set forth above.

To offer feedback on our status page, click "Give Feedback

Platform North America Europe Amsterdam (AMS) Brussels (BRU) Ashburn (IAD) Copenhagen (CPH) Dublin (DUB) Frankfurt (FRA) Frankfurt (HHN) Atlanta (PDK) Helsinki (HEL) Boston (BOS) London (LCY) Calgary (YYC) London (LON) Chicago (CHI) London (LHR) Lisbon (LIS) Madrid (MAD) Manchester (MAN) Marseille (MRS) Milan (LIN) Milan (MXP) Columbus (CMH) Oslo (OSL) Columbus (LCK) Munich (MUC) Palermo (PMO) Dallas (DFW) Denver (DEN) Paris (CDG) Detroit (DTW) Paris (PAR) Rome (FCO) Gainesville (GNV) Sofia (SOF) Honolulu (HNL) Stockholm (BMA) Houston (IAH) Vienna (VIE) Kansas City (MCI) Los Angeles (BUR) Los Angeles (LAX) Miami (MIA) Minneapolis (MSP) Minneapolis (STP) Montreal (YUL) Newark (EWR) New York (LGA) New York (NYC) Palo Alto (PAO) Phoenix (PHX) Portland (PDX) San Jose (SJC) Seattle (BFI) St. Louis (STL) Toronto (YYZ) Vancouver (YVR)
 
23 July 2024, 12:48 UTC

At approximately 08:00 UTC our engineers began to investigate a large traffic event impacting performance within our Europe and North America regions. 

Standard traffic engineering practices have been deployed in response to this event, in an effort to reduce the potential impact to our customers within the regions. Customer may continue to see elevated errors and latency as mitigation efforts continue to be deployed.

All other products and services are unaffected by this incident.

 
23 July 2024, 14:29 UTC

Our engineers are implementing adjusted mitigation strategies in our North America and Europe regions to continue to balance traffic and manage performance.

Error rates and latency have improved, although customers may still experience intermittent periods of performance impact as traffic engineering continues to be deployed.

 
23 July 2024, 16:37 UTC

Engineering has implemented mitigation strategies and has confirmed a gradual recovery in our North America and Europe regions. 

We are closely monitoring performance in these regions as a top priority as this event continues and will provide a final update once customer and end user experience has been fully restored.

 
23 July 2024, 23:52 UTC

Engineering has confirmed that Europe and North America regions have been fully restored. Customers may have experienced elevated errors and latency from 08:00 to 16:37 UTC.

This incident is resolved.

Affected customers would have experienced impact to varying degrees and to a shorter duration than as set forth above.

To offer feedback on our status page, click "Give Feedback

Platform Europe Frankfurt (FRA)
 
29 March 2024, 01:00 UTC

Fastly will be adding capacity at our Frankfurt (FRA) POP. End-users may observe connection resets as traffic is migrated onto new hardware starting on 29 March 2024 at 01:00  UTC.

Our estimated duration is 3h. 

When this change is applied, customers may observe additional origin traffic as new cache nodes retrieve content from origin. Please verify that your origin access lists allow the full range of Fastly IP addresses (https://docs.fastly.com/en/guides/accessing-fastlys-ip-ranges). Customers with any questions or concerns should contact Fastly’s Support team (support@fastly.com).

 
29 March 2024, 04:00 UTC

The scheduled maintenance has been completed.

Platform Europe Frankfurt (FRA)
 
26 March 2024, 01:00 UTC

Fastly will be adding capacity at our Frankfurt (FRA) POP. End-users may observe connection resets as traffic is migrated onto new hardware starting on 26 March 2024 at 01:00 UTC.

Our estimated duration is 3h. 

When this change is applied, customers may observe additional origin traffic as new cache nodes retrieve content from origin. Please verify that your origin access lists allow the full range of Fastly IP addresses (https://docs.fastly.com/en/guides/accessing-fastlys-ip-ranges). Customers with any questions or concerns should contact Fastly’s Support team (support@fastly.com).

 
26 March 2024, 04:00 UTC

The scheduled maintenance has been completed.

Platform Europe Frankfurt (FRA)
 
08 March 2024, 09:45 UTC

On Friday, the 8th of March 2024 from 09:45 to 16:00 UTC, our Engineers performed standard traffic engineering in response to a peak performance event observed on our network.

This incident is resolved.

Platform Europe Frankfurt (FRA)
 
15 February 2024, 01:00 UTC

Fastly will be adding capacity at our Frankfurt (FRA) POP. End-users may observe connection resets as traffic is migrated onto new hardware starting on 15 February 2024 at 01:00 UTC.

Our estimated duration is 3h. 

When this change is applied, customers may observe additional origin traffic as new cache nodes retrieve content from origin. Please verify that your origin access lists allow the full range of Fastly IP addresses (https://docs.fastly.com/en/guides/accessing-fastlys-ip-ranges). Customers with any questions or concerns should contact Fastly’s Support team (support@fastly.com).

 
15 February 2024, 04:00 UTC

The scheduled maintenance has been completed.