Frankfurt (FRA)

Platform Europe Frankfurt (FRA)
 
29 March 2024, 01:00 UTC

Fastly will be adding capacity at our Frankfurt (FRA) POP. End-users may observe connection resets as traffic is migrated onto new hardware starting on 29 March 2024 at 01:00  UTC.

Our estimated duration is 3h. 

When this change is applied, customers may observe additional origin traffic as new cache nodes retrieve content from origin. Please verify that your origin access lists allow the full range of Fastly IP addresses (https://docs.fastly.com/en/guides/accessing-fastlys-ip-ranges). Customers with any questions or concerns should contact Fastly’s Support team (support@fastly.com).

 
29 March 2024, 04:00 UTC

The scheduled maintenance has been completed.

Platform Europe Frankfurt (FRA)
 
26 March 2024, 01:00 UTC

Fastly will be adding capacity at our Frankfurt (FRA) POP. End-users may observe connection resets as traffic is migrated onto new hardware starting on 26 March 2024 at 01:00 UTC.

Our estimated duration is 3h. 

When this change is applied, customers may observe additional origin traffic as new cache nodes retrieve content from origin. Please verify that your origin access lists allow the full range of Fastly IP addresses (https://docs.fastly.com/en/guides/accessing-fastlys-ip-ranges). Customers with any questions or concerns should contact Fastly’s Support team (support@fastly.com).

 
26 March 2024, 04:00 UTC

The scheduled maintenance has been completed.

Platform Europe Frankfurt (FRA)
 
08 March 2024, 09:45 UTC

On Friday, the 8th of March 2024 from 09:45 to 16:00 UTC, our Engineers performed standard traffic engineering in response to a peak performance event observed on our network.

This incident is resolved.

Platform Europe Frankfurt (FRA)
 
15 February 2024, 01:00 UTC

Fastly will be adding capacity at our Frankfurt (FRA) POP. End-users may observe connection resets as traffic is migrated onto new hardware starting on 15 February 2024 at 01:00 UTC.

Our estimated duration is 3h. 

When this change is applied, customers may observe additional origin traffic as new cache nodes retrieve content from origin. Please verify that your origin access lists allow the full range of Fastly IP addresses (https://docs.fastly.com/en/guides/accessing-fastlys-ip-ranges). Customers with any questions or concerns should contact Fastly’s Support team (support@fastly.com).

 
15 February 2024, 04:00 UTC

The scheduled maintenance has been completed.

28 August 2023, 19:47 UTC
Platform North America Europe Amsterdam (AMS) Frankfurt (FRA) Atlanta (PDK) Helsinki (HEL) London (LCY) London (LHR) Denver (DEN) Paris (PAR) Stockholm (BMA) Montreal (YUL) Newark (EWR) New York (LGA) Palo Alto (PAO) Portland (PDX) San Jose (SJC) Toronto (YYZ)
 
28 August 2023, 19:47 UTC

We're currently investigating performance impacts in Europe, North America.

Customers may experience increased errors and latency in the affected regions.

All other locations and services are unaffected.

 
28 August 2023, 20:00 UTC

This issue has been identified and a fix is being implemented. 

 
28 August 2023, 20:05 UTC

After further investigation, Fastly Engineering has narrowed the scope of impact to the following POPs: Amsterdam (AMS), Stockholm (BMA), Denver (DEN), Frankfurt (FRA), London (LCY), Newark (EWR), Atlanta (FTY), Helsinki (HEL), Palo Alto (PAO), Paris (PAR), London (LHR), Atlanta (PDK), New York (LGA), Portland (PDX), San Jose (SJC), Los Angeles (LGB), Montreal (YUL), Toronto (YYZ). 

Customers may continue to experience latency and errors in these POPs. 

All other locations and services are unaffected.

 
28 August 2023, 21:07 UTC

A fix has been implemented and we are monitoring the results.

 
28 August 2023, 21:35 UTC

This incident has been resolved.

29 June 2023, 18:46 UTC
Platform North America Europe Amsterdam (AMS) Brussels (BRU) Ashburn (IAD) Copenhagen (CPH) Dublin (DUB) Frankfurt (FRA) Frankfurt (HHN) Atlanta (PDK) Helsinki (HEL) Boston (BOS) London (LCY) Calgary (YYC) London (LON) Chicago (CHI) London (LHR) Lisbon (LIS) Madrid (MAD) Manchester (MAN) Marseille (MRS) Milan (LIN) Milan (MXP) Columbus (CMH) Oslo (OSL) Columbus (LCK) Munich (MUC) Palermo (PMO) Dallas (DFW) Denver (DEN) Paris (PAR) Rome (FCO) Detroit (DTW) Sofia (SOF) Gainesville (GNV) Stockholm (BMA) Honolulu (HNL) Houston (IAH) Vienna (VIE) Kansas City (MCI) Los Angeles (BUR) Miami (MIA) Minneapolis (MSP) Minneapolis (STP) Montreal (YUL) Newark (EWR) New York (LGA) New York (NYC) Palo Alto (PAO) Phoenix (PHX) Portland (PDX) San Jose (SJC) Seattle (BFI) St. Louis (STL) Toronto (YYZ) Vancouver (YVR)
 
29 June 2023, 18:46 UTC

We're currently investigating performance impacts in Europe, North America.

All other locations and services are unaffected.

 
29 June 2023, 19:56 UTC

This issue has been identified and a fix is being implemented. 

 
29 June 2023, 21:54 UTC

A fix has been implemented and we are monitoring the results.

 
29 June 2023, 23:54 UTC

This incident has been resolved.

Platform Europe Frankfurt (FRA)
 
17 May 2023, 22:00 UTC

Fastly will be adding capacity at our Frankfurt (FRA) data center. End-users may observe connection resets as traffic is migrated onto new hardware, starting on 17 May 2023 at 22:00 UTC.

  • Our estimated duration is 4h

In order for customers who use this POP as an Origin Shield to leverage new cache nodes for an expanded cache footprint, customers can either apply a new config version at a time of their choosing, or their shielding configuration will be updated on their behalf 7 days after this maintenance window closes. 

When this change is applied, customers may observe additional origin traffic as new cache nodes retrieve content from origin. Please be sure to check that your origin access lists allow the full range of Fastly IP addresses (https://docs.fastly.com/en/guides/accessing-fastlys-ip-ranges). Customers with any questions or concerns should contact Fastly’s Support team (support@fastly.com).

 
18 May 2023, 02:00 UTC

The scheduled maintenance has been completed.

Platform Europe Frankfurt (FRA)
 
16 May 2023, 22:00 UTC

Fastly will be adding capacity at our Frankfurt (FRA) data center. End-users may observe connection resets as traffic is migrated onto new hardware, starting on 16 May 2023 at 22:00 UTC.

  • Our estimated duration is 4h

In order for customers who use this POP as an Origin Shield to leverage new cache nodes for an expanded cache footprint, customers can either apply a new config version at a time of their choosing, or their shielding configuration will be updated on their behalf 7 days after this maintenance window closes. 

When this change is applied, customers may observe additional origin traffic as new cache nodes retrieve content from origin. Please be sure to check that your origin access lists allow the full range of Fastly IP addresses (https://docs.fastly.com/en/guides/accessing-fastlys-ip-ranges). Customers with any questions or concerns should contact Fastly’s Support team (support@fastly.com).

 
17 May 2023, 02:00 UTC

The scheduled maintenance has been completed.

Platform Europe Frankfurt (FRA)
 
26 April 2023, 21:30 UTC

 Fastly will be adding capacity at our Frankfurt (FRA) data center. End-users may observe connection resets as traffic is migrated onto new hardware. 

When this change is applied, customers may observe additional origin traffic as new cache nodes retrieve content from origin. Please be sure to check that your origin access lists allow the full range of Fastly IP addresses (https://docs.fastly.com/en/guides/accessing-fastlys-ip-ranges). Customers with any questions or concerns should contact Fastly’s Support team (support@fastly.com).

 
03 May 2023, 21:30 UTC

The scheduled maintenance has been completed.

19 January 2023, 23:05 UTC
Platform North America Europe Asia South America Oceania Africa Amsterdam (AMS) Adelaide (ADL) Bangkok (BKK) Bogota (BOG) Cape Town (CPT) Chennai (MAA) Brussels (BRU) Auckland (AKL) Buenos Aires (EZE) Ghana (ACC) Ashburn (IAD) Copenhagen (CPH) Brisbane (BNE) Curitiba (CWB) Johannesburg (JNB) Dublin (DUB) Christchurch (CHC) Dubai (DXB) Fortaleza (FOR) Frankfurt (FRA) Fujairah (FJR) Melbourne (MEL) Lima (LIM) Hyderabad (HYD) Frankfurt (HHN) Perth (PER) Rio de Janeiro (GIG) Atlanta (PDK) Helsinki (HEL) Hong Kong (HKG) Sydney (SYD) Santiago (SCL) Boston (BOS) Kolkata (CCU) London (LCY) Wellington (WLG) Sāo Paulo (CGH) Calgary (YYC) London (LON) Kuala Lumpur (KUL) Chicago (CHI) Sao Paulo (GRU) London (LHR) Manila (MNL) Mumbai (BOM) Lisbon (LIS) New Delhi (DEL) Madrid (MAD) Manchester (MAN) Osaka (ITM) Marseille (MRS) Seoul (ICN) Milan (LIN) Singapore (QPG) Milan (MXP) Columbus (CMH) Oslo (OSL) Columbus (LCK) Munich (MUC) Palermo (PMO) Tokyo (HND) Dallas (DFW) Tokyo (NRT) Denver (DEN) Rome (FCO) Detroit (DTW) Sofia (SOF) Tokyo (TYO) Gainesville (GNV) Stockholm (BMA) Honolulu (HNL) Houston (IAH) Vienna (VIE) Kansas City (MCI) Los Angeles (BUR) Miami (MIA) Minneapolis (MSP) Minneapolis (STP) Montreal (YUL) Newark (EWR) New York (LGA) New York (NYC) Palo Alto (PAO) Phoenix (PHX) Portland (PDX) San Jose (SJC) Seattle (BFI) St. Louis (STL) Toronto (YYZ) Vancouver (YVR)
 
19 January 2023, 23:05 UTC

We're currently investigating potential impact to performance with our CDN services.

 
19 January 2023, 23:06 UTC

A fix has been implemented and we are monitoring the results.

 
19 January 2023, 23:48 UTC
On the 19th of January at 23:00 UTC a configuration change was deployed which impacted performance to global CDN delivery. Fastly Engineering reverted the change resulting in immediate recovery at 23:06 UTC. Fastly's Customer Incident Response team is currently preparing a Fastly Service Advisory of today's incident, and will be made available to Fastly Customers.