Frankfurt (FRA)
We're investigating possible performance impact affecting the Frankfurt (FRA) data center.
All other locations and services are unaffected.
Our engineers believe they have identified contributing factor causing the issue impacting the Frankfurt (FRA) status page component.
We are now developing a fix, and will post a new update once it has been fully implemented and we see signs of recovery.
All other products and services are unaffected by this incident.
Engineering has confirmed the impact to Frankfurt (FRA) POP has been mitigated.
Engineering has confirmed that Frankfurt (FRA) POP has been fully restored. Customers may have experienced an increase in latency on Time to First Byte (TTFB) metrics from 14:13 to 17:27 UTC.
This incident is resolved.
To offer feedback on our status page, click "Give Feedback"
Status Post, Created Date/Time: 2025-10-17 14:51:01 UTC
Note: Our Customer Escalation Management team will update the start date and time of the initial "investigating" status post upon the resolution of this incident. This update is meant to provide our customers and their end users with a potential impact window. The date and time mentioned in the message above indicates when the status post was requested by our Acute Incident Response team.
We are investigating elevated errors to our Brussels (BRU), Frankfurt (FRA), Chicago (CHI), Dallas (DFW), and Amsterdam (RTM) Points of Presence (POPs).
All other products and services are unaffected by this incident.
Our engineers believe they have identified contributing factor causing the issue impacting our Brussels (BRU), Frankfurt (FRA), Chicago (CHI), Dallas (DFW), and Amsterdam (RTM) POPs .
We are now developing a fix, and will post a new update once it has been fully implemented and we see signs of recovery.
All other products and services are unaffected by this incident.
Our engineers have identified an additional contributing factor and are developing an adjusted mitigation strategy to our Brussels (BRU), Frankfurt (FRA), Chicago (CHI), Dallas (DFW), and Amsterdam (RTM) POPs.
All other locations and services are unaffected.
Engineering has deployed a fix and have confirmed a gradual recovery to our Brussels (BRU), Frankfurt (FRA), Chicago (CHI), Dallas (DFW), and Amsterdam (RTM) POPs. We will continue to monitor until we’ve confirmed that the customer experience has been fully restored.
All other locations and services are unaffected.
Engineering has confirmed that our Brussels (BRU), Frankfurt (FRA), Chicago (CHI), Dallas (DFW), and Amsterdam (RTM) POPs have been fully restored. Customers may have experienced increased latency or elevated timeout errors from 11:30
on the 10th of October 2025 to 00:30 on the 11th of October 2025 UTC.
This incident is resolved.
To offer feedback on our status page, click " Give Feedback "
Status Post, Created Date/Time: 2025-10-10 21:10:07 UTC
Note: Our Customer Escalation Management team will update the start date and time of the initial "investigating" status post upon the resolution of this incident. This update is meant to provide our customers and their end users with a potential impact window. The date and time mentioned in the message above indicates when the status post was requested by our Acute Incident Response team.
Fastly will be adding capacity at our Frankfurt (FRA) POP. End-users may observe connection resets as traffic is migrated onto new hardware starting on 30 September 2025 at 23:30 UTC.
Our estimated duration is 2h.
When this change is applied, customers may observe additional origin traffic as new cache nodes retrieve content from origin. Please verify that your origin access lists allow the full range of Fastly IP addresses (https://docs.fastly.com/en/guides/accessing-fastlys-ip-ranges). Customers with any questions or concerns should contact Fastly’s Support team at https://support.fastly.com.
The scheduled maintenance has been completed.
To offer feedback on our status page, click "Give Feedback"
We're currently investigating performance impacts in Europe.
All other locations and services are unaffected.
Our engineers have identified the contributing factor and are developing a fix to our Europe POPs.
All other locations and services are unaffected.
Engineering has confirmed the impact to Europe
POPs has been mitigated.
Engineering has confirmed that Europe POPs has been fully restored. Customers may have experienced latency from 17:08 to 18:00 UTC.
This incident is resolved.
To offer feedback on our status page, click "Give Feedback"
Status Post, Created Date/Time: 2025-09-15 17:35:41 UTC
Note: Our Customer Escalation Management team will update the start date and time of the initial "investigating" status post upon the resolution of this incident. This update is meant to provide our customers and their end users with a potential impact window. The date and time mentioned in the message above indicates when the status post was requested by our Acute Incident Response team.
Fastly Engineers detected a performance impacting event affecting the Frankfurt (FRA) data center.
All other data centers and services were unaffected. The issue has been resolved and we are monitoring performance closely.
Fastly engineers identified and resolved an unusual traffic event affecting our Munich (MUC) and Frankfurt (FRA) Points of Presence (POPs).
From 12:36 to 12:48 UTC (approximately 12 minutes), customers using compute services within the MUC and FRA POPs may have experienced elevated 503 error responses and increased latency during the impact window.
Our engineers responded with standard incident response best practices, and all impacted compute services should now be fully restored for our customers.
Fastly will be adding capacity at our Frankfurt (FRA) POP. End-users may observe connection resets as traffic is migrated onto new hardware starting on 15 January 2025 at 02:00 UTC.
Our estimated duration is 3h.
When this change is applied, customers may observe additional origin traffic as new cache nodes retrieve content from origin. Please verify that your origin access lists allow the full range of Fastly IP addresses (https://docs.fastly.com/en/guides/accessing-fastlys-ip-ranges). Customers with any questions or concerns should contact Fastly’s Support team (support@fastly.com).
The scheduled maintenance has been completed.
To offer feedback on our status page, click "Give Feedback"
Fastly will be adding capacity at our Frankfurt (FRA) POP. End-users may observe connection resets as traffic is migrated onto new hardware starting on 11 December 2024 at 02:00 UTC.
Our estimated duration is 4h.
When this change is applied, customers may observe additional origin traffic as new cache nodes retrieve content from origin. Please verify that your origin access lists allow the full range of Fastly IP addresses (https://docs.fastly.com/en/guides/accessing-fastlys-ip-ranges). Customers with any questions or concerns should contact Fastly’s Support team (support@fastly.com).
The scheduled maintenance has been completed.
To offer feedback on our status page, click "Give Feedback"
We're investigating possible performance impact affecting the Frankfurt (FRA), Milan (LIN), Munich (MUC) data centers.
All other locations and services are unaffected
Our engineers have identified the contributing factor and are applying a fix to our Frankfurt (FRA), Milan (LIN), Munich (MUC) POPs.
All other locations and services are unaffected.
Engineering has confirmed the impact to Frankfurt (FRA), Milan (LIN), Munich (MUC) POPs has been mitigated.
All other locations and services are unaffected.
Engineering has confirmed that Frankfurt (FRA), Milan (LIN), Munich (MUC) POPs has been fully restored. Customers may have experienced elevated errors and increased latency from 18:53 to 20:41 UTC.
This incident is resolved.
Affected customers may have experienced impact to varying degrees and to a shorter duration than as set forth above.
To offer feedback on our status page, click "Give Feedback"
Fastly Engineers detected a performance impacting event affecting the Frankfurt (FRA) data center.
All other data centers and services were unaffected. The issue has been resolved and we are monitoring performance closely.