Frankfurt (FRA) with Possible Impact
Frankfurt (FRA) with Possible Impact
17 October 2025, 14:13 UTC
17 October 2025, 14:13 UTC
We're investigating possible performance impact affecting the Frankfurt (FRA) data center.
All other locations and services are unaffected.
17 October 2025, 17:06 UTC
17 October 2025, 17:06 UTC
Our engineers believe they have identified contributing factor causing the issue impacting the Frankfurt (FRA) status page component.
We are now developing a fix, and will post a new update once it has been fully implemented and we see signs of recovery.
All other products and services are unaffected by this incident.
17 October 2025, 17:32 UTC
17 October 2025, 17:32 UTC
Engineering has confirmed the impact to Frankfurt (FRA) POP has been mitigated.
17 October 2025, 17:45 UTC
17 October 2025, 17:45 UTC
Engineering has confirmed that Frankfurt (FRA) POP has been fully restored. Customers may have experienced an increase in latency on Time to First Byte (TTFB) metrics from 14:13 to 17:27 UTC.
This incident is resolved.
To offer feedback on our status page, click "Give Feedback"
Status Post, Created Date/Time: 2025-10-17 14:51:01 UTC
Note: Our Customer Escalation Management team will update the start date and time of the initial "investigating" status post upon the resolution of this incident. This update is meant to provide our customers and their end users with a potential impact window. The date and time mentioned in the message above indicates when the status post was requested by our Acute Incident Response team.