Retrospective: Impacted Performance in Frankfurt (FRA), London (LCY), Ashburn (IAD)

Informational

05 December 2025, 20:59 UTC

Retrospective: Impacted Performance in Frankfurt (FRA), London (LCY), Ashburn (IAD)

Status: closed

Date: 05 December 2025, 20:28 UTC

End: 05 December 2025, 20:59 UTC

Duration: 31 minutes

Affected Components:

Platform North America Europe Ashburn (IAD) Frankfurt (FRA) London (LCY)

Affected Groups:

All Public Users

Monitoring

05 December 2025, 20:28 UTC

Fastly Engineers detected a performance impacting event affecting our Frankfurt (FRA), London (LCY), Ashburn (IAD) data centers.

All other data centers and services were unaffected. The issue has been resolved and we are monitoring performance closely.

Resolved

05 December 2025, 20:59 UTC

During this incident, customers may have experienced elevated errors and increased latency from our London (LCY), Frankfurt (FRA), and Ashburn (IAD) Points of Presence (POPs) from 20:28 to 20:59 UTC.

Affected customers may have experienced impact to varying degrees and to a shorter duration than as set forth above.

This incident is resolved.

For more information about this retrospective status post, please reach out to Support through https://support.fastly.com.