Asia
We are investigating elevated errors to our Chennai (MAA), Mumbai (BOM) Point of Presence (POP).
All other products and services are unaffected by this incident.
Our engineers have identified the contributing factor and are applying a fix to our Chennai (MAA), Mumbai (BOM) (POP).
All other locations and services are unaffected.
Engineering has confirmed the impact to Chennai (MAA), Mumbai (BOM) (POP) has been mitigated.
Engineering has confirmed that Chennai (MAA), Mumbai (BOM) POPs has been fully restored. Customers may have experienced elevated errors and latency from 14:00 to 14:55 UTC.
This incident is resolved.
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Status Post, Created Date/Time: 2025-04-14 14:48:37 UTC
Note: Our Customer Escalation Management team will update the start date and time of the initial "investigating" status post upon the resolution of this incident. This update is meant to provide our customers and their end users with a potential impact window. The date and time mentioned in the message above indicates when the status post was requested by our Acute Incident Response team.
Fastly Engineers detected a performance impacting event affecting the Singapore (SIN) data center.
All other data centers and services were unaffected. The issue has been resolved and we are monitoring performance closely.
Fastly Engineers detected a performance impacting event affecting the Fujairah (FJR) data center.
All other data centers and services were unaffected. The issue has been resolved and we are monitoring performance closely.
Fastly Engineers detected a performance impacting event affecting the Fujairah (FJR) data center.
All other data centers and services were unaffected. The issue has been resolved and we are monitoring performance closely.
Fastly Engineers detected a performance impacting event affecting the Manila (MNL) data center.
All other data centers and services were unaffected. The issue has been resolved and we are monitoring performance closely.
Fastly Engineers detected a performance impacting event affecting the Singapore (SIN) data center.
All other data centers and services were unaffected. The issue has been resolved and we are monitoring performance closely.
Fastly Engineers detected a performance impacting event affecting the Bangkok (BKK) data center.
All other data centers and services were unaffected. The issue has been resolved and we are monitoring performance closely.
Fastly will be adding capacity at our Tokyo (NRT) POP. End-users may observe connection resets as traffic is migrated onto new hardware starting on 26 March 2025 at 17:00 UTC.
Our estimated duration is 7h.
When this change is applied, customers may observe additional origin traffic as new cache nodes retrieve content from origin. Please verify that your origin access lists allow the full range of Fastly IP addresses (https://docs.fastly.com/en/guides/accessing-fastlys-ip-ranges). Customers with any questions or concerns should contact Fastly’s Support team (support@fastly.com).
The scheduled maintenance has been completed.
To offer feedback on our status page, click "Give Feedback"
Fastly will be adding capacity at our Tokyo (NRT) POP. End-users may observe connection resets as traffic is migrated onto new hardware starting on 17 March 2025 at 15:00 UTC.
Our estimated duration is 9h.
When this change is applied, customers may observe additional origin traffic as new cache nodes retrieve content from origin. Please verify that your origin access lists allow the full range of Fastly IP addresses (https://docs.fastly.com/en/guides/accessing-fastlys-ip-ranges). Customers with any questions or concerns should contact Fastly’s Support team (support@fastly.com).
The scheduled maintenance has been completed.
To offer feedback on our status page, click "Give Feedback"
Fastly Engineers detected a performance impacting event affecting the Bangkok (BKK) data center.
All other data centers and services were unaffected. The issue has been resolved and we are monitoring performance closely.