Retrospective: Impacted Performance in Tokyo (NRT)

Informational

29 April 2025, 20:53 UTC

Retrospective: Impacted Performance in Tokyo (NRT)

Status: closed

Date: 29 April 2025, 20:52 UTC

End: 29 April 2025, 20:53 UTC

Duration: 1 minute

Affected Components:

Platform Asia Tokyo (NRT)

Affected Groups:

All Public Users

Monitoring

29 April 2025, 20:52 UTC

Fastly Engineers detected a performance impacting event affecting the Tokyo (NRT) POP between 14:00 to 16:00 UTC and 18:00 to 20:15 UTC. During this time customers may have experienced elevated errors and/or latency.

All other data centers and services were unaffected. The issue has been resolved and we are monitoring performance closely.

Resolved

29 April 2025, 20:53 UTC

This event has been resolved.

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Status Post, Created Date/Time: 0001-01-01 00:00:00 UTC

Note: Our Customer Escalation Management team will update the start date and time of the initial "investigating" status post upon the resolution of this incident. This update is meant to provide our customers and their end users with a potential impact window. The date and time mentioned in the message above indicates when the status post was requested by our Acute Incident Response team.