Elevated Errors for Hyderabad (HYD)
Elevated Errors for Hyderabad (HYD)
22 April 2025, 06:30 UTC
22 April 2025, 06:30 UTC
We are investigating elevated errors to our Hyderabad (HYD) Point of Presence (POP).
All other products and services are unaffected by this incident.
22 April 2025, 06:45 UTC
22 April 2025, 06:45 UTC
Our engineers have identified the contributing factor and are applying a fix to our Hyderabad (HYD) Point of Presence (POP).
All other locations and services are unaffected.
22 April 2025, 07:01 UTC
22 April 2025, 07:01 UTC
Engineering has confirmed the impact to our Hyderabad (HYD) Point of Presence (POP) has been mitigated.
22 April 2025, 07:02 UTC
22 April 2025, 07:02 UTC
Engineering has confirmed that our Hyderabad (HYD) Point of Presence (POP) has been fully restored. Customers may have experienced latency and network timeouts from 06:30 to 06:40 UTC.
This incident is resolved.
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Status Post, Created Date/Time: 2025-04-22 06:42:30 UTC
Note: Our Customer Escalation Management team will update the start date and time of the initial "investigating" status post upon the resolution of this incident. This update is meant to provide our customers and their end users with a potential impact window. The date and time mentioned in the message above indicates when the status post was requested by our Acute Incident Response team.