South America
Fastly Engineers detected a performance impacting event affecting the Fortaleza (FOR) data center.
All other data centers and services were unaffected. The issue has been resolved and we are monitoring performance closely.
Fastly will be adding capacity at our Sao Paulo (GRU) POP. End-users may observe connection resets as traffic is migrated onto new hardware starting on 19 September 2024 at 04:00 UTC.
Our estimated duration is 4h.
When this change is applied, customers may observe additional origin traffic as new cache nodes retrieve content from origin. Please verify that your origin access lists allow the full range of Fastly IP addresses (https://docs.fastly.com/en/guides/accessing-fastlys-ip-ranges). Customers with any questions or concerns should contact Fastly’s Support team (support@fastly.com).
The scheduled maintenance has been completed.
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We are investigating elevated errors to our Platform delivery services.
Our engineers are continuing to investigate the impact to our Platform delivery services.
Our engineers have identified the contributing factor and are applying a fix to our Platform delivery services.
Our engineers have identified the contributing factor and are continuing to apply the mitigation strategy to our Platform delivery services.
Engineering has deployed a fix and have confirmed a gradual recovery to our Platform delivery service. We will continue to monitor until we’ve confirmed that customer experience has been fully restored.
Engineering has confirmed that our Platform delivery services have been fully restored. Customers may have experienced elevated errors and latency. In addition, Compute customers may have also experienced delayed configuration deployments from the 5th of September at 19:48 to the 6th of September at 00:48 UTC.
This incident is resolved.
Affected customers may have experienced impact to varying degrees and to a shorter duration than as set forth above.
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We are currently investigating performance impacts to our Rio de Janeiro (GIG), Bogota (BOG), Buenos Aires (EZE), Santiago (SCL), and Sao Paulo (GRU) Point of Presence (POP).
All other locations and services are unaffected.
Our engineers have identified the contributing factor and are applying a fix to our Bogota (BOG), Buenos Aires (EZE), Rio de Janeiro (GIG), Santiago (SCL), Sao Paulo (GRU) Point of Presence (POP).
All other locations and services are unaffected.
Engineering has confirmed the impact to Bogota (BOG), Buenos Aires (EZE), Rio de Janeiro (GIG), Santiago (SCL), Sao Paulo (GRU) Point of Presence (POP) has been mitigated.
Engineering has confirmed that Bogota (BOG), Buenos Aires (EZE), Rio de Janeiro (GIG), Santiago (SCL), Sao Paulo (GRU) Point of Presence (POP) has been fully restored. Customers may have experienced increased latency and 5xxx errors from 04:22 to 05:46 UTC.
This incident is resolved.
To offer feedback on our status page, click "Give Feedback"
We are investigating elevated errors to our Bogota (BOG) Point of Presence (POP).
Our engineers have identified the contributing factor and are applying a fix to our Bogota (BOG) POP.
Engineering has deployed a fix and have confirmed a gradual recovery to our Bogota (BOG) POP. We will continue to monitor until we’ve confirmed that customer experience has been fully restored.
Engineering has confirmed that our Bogota (BOG) POP has been fully restored. Customers may have experienced elevated errors and delays from 23:10 to 23:50 UTC.
This incident is resolved.
To offer feedback on our status page, click "Give Feedback"
We are investigating elevated errors to our Bogota (BOG) Point of Presence (POP).
Engineering has confirmed the impact to Bogota (BOG) POP has been mitigated.
This event has been resolved.
To offer feedback on our status page, click "Give Feedback"
We are investigating elevated errors in our Bogota (BOG) POP.
Our engineers have identified the contributing factor and are applying a fix to our Bogota (BOG) POP.
All other locations and services are unaffected.
This event has been resolved.
We're investigating possible performance impact affecting the Buenos Aires (EZE) data center.
All other locations and services are unaffected
Our engineers have identified the contributing factor and are applying a fix to our Buenos Aires (EZE) POP .
All other locations and services are unaffected.
Engineering has confirmed the impact to Buenos Aires (EZE) POP has been mitigated.
We are investigating elevated errors to our Bogota (BOG), Fortaleza (FOR), Lima (LIM), and Milan (LIN) Points of Presence (POPs).
Our engineers have identified the contributing factor and are applying a fix to our Milan (LIN), Bogota (BOG), Fortaleza (FOR), Lima (LIM) POPs .
Engineering has confirmed the impact to Milan (LIN), Bogota (BOG), Fortaleza (FOR), Lima (LIM) POPs has been mitigated.
Engineering has confirmed that Milan (LIN), Bogota (BOG), Fortaleza (FOR), Lima (LIM) POPs have been fully restored. Customers may have experienced latency elevated errors from 19:05 to 21:02 UTC.
This incident is resolved.
Fastly Engineers detected a performance impacting event affecting the Bogota (BOG), Lima (LIM) data center.
All other data centers and services were unaffected. The issue has been resolved and we are monitoring performance closely.