Singapore (SIN)
We are investigating elevated errors to our Singapore (SIN) Point of Presence (POP).
All other products and services are unaffected by this incident.
Fastly Engineers detected a performance impacting event affecting the Singapore (SIN) data center.
All other data centers and services were unaffected. The issue has been resolved and we are monitoring performance closely.
We are investigating elevated errors to our Singapore (SIN) Point of Presence (POP).
All other products and services are unaffected by this incident.
During this incident, customers may have experienced intermittent periods of increased latency and elevated errors in our Singapore (SIN) POP from 13:00 to 13:55 UTC on the 13th of January 2025. Our engineers have successfully performed standardized traffic engineering mitigation strategies, restoring pre-incident performance levels to our SIN POP.
This incident is resolved.
For more information about this retrospective status post, please reach out to Support through https://support.fastly.com.
Fastly Engineers detected a performance impacting event affecting the Singapore (SIN) data center.
All other data centers and services were unaffected. The issue has been resolved and we are monitoring performance closely.
We're investigating possible performance impact affecting the Amsterdam (AMS), Milan (MXP), Sofia (SOF), Fujairah (FJR), Osaka (ITM), Singapore (QPG), Tokyo (NRT), Tokyo (TYO), Los Angeles (BUR), Paris (PAR), Singapore (SIN), Amsterdam (RTM) data center.
All other locations and services are unaffected.
Our engineers are continuing to investigate confirmed periods of increased latency and elevated errors to Amsterdam (AMS), Frankfurt (FRA), London (LCY), London (LON), Marseille (MRS), Sofia (SOF), Fujairah (FJR), Kuala Lumpur (KUL), Manila (MNL), Osaka (ITM), Tokyo (NRT), Bangkok (BKK), Bogota (BOG), Buenos Aires (EZE), Fortaleza (FOR), Rio de Janeiro (GIG), Cape Town (CPT), Johannesburg (JNB), Los Angeles (BUR), Sao Paulo (GRU), Paris (PAR), Los Angeles (LAX), Los Angeles (HHR), Singapore (SIN) POPs.
Our engineers believe they have identified contributing factor causing the issue impacting the Amsterdam (AMS), Frankfurt (FRA), London (LCY), London (LON), Marseille (MRS), Sofia (SOF), Fujairah (FJR), Kuala Lumpur (KUL), Manila (MNL), Osaka (ITM), Tokyo (NRT), Bangkok (BKK), Bogota (BOG), Buenos Aires (EZE), Fortaleza (FOR), Rio de Janeiro (GIG), Cape Town (CPT), Johannesburg (JNB), Los Angeles (BUR), Sao Paulo (GRU), Paris (PAR), Los Angeles (LAX), Los Angeles (HHR), Singapore (SIN) POPs.
We are now developing a fix, and will post a new update once it has been fully implemented and we see signs of recovery.
Engineering has confirmed the impact to Amsterdam (AMS), Frankfurt (FRA), London (LCY), London (LON), Marseille (MRS), Sofia (SOF), Fujairah (FJR), Kuala Lumpur (KUL), Manila (MNL), Osaka (ITM), Tokyo (NRT), Bangkok (BKK), Bogota (BOG), Buenos Aires (EZE), Fortaleza (FOR), Rio de Janeiro (GIG), Cape Town (CPT), Johannesburg (JNB), Los Angeles (BUR), Sao Paulo (GRU), Paris (PAR), Los Angeles (LAX), Los Angeles (HHR), Singapore (SIN) POPs has been mitigated and services are fully restored.
Engineering has confirmed that all POPs have been fully restored. Customers may have experienced elevated errors from 13:35 UTC to 14:15 UTC, a duration of 40 minutes on the 11th of December 2025. This incident is resolved.
Affected customers may have experienced impact to varying degrees and to a shorter duration than as set forth above.
To offer feedback on our status page, click "Give Feedback"
Status Post, Created Date/Time: 2025-12-11 14:34:14 UTC
We are investigating elevated errors to our Singapore (SIN) Point of Presence (POP).
All other products and services are unaffected by this incident.
Our engineers believe they have identified the contributing factor causing the issue impacting the Singapore (SIN) POP.
We are now developing a fix, and will post a new update once it has been fully implemented and we see signs of recovery.
All other products and services are unaffected by this incident.
Engineering has confirmed the impact to Singapore (SIN) POP has been mitigated.
Engineering has confirmed that Singapore (SIN) POP has been fully restored. Customers may have experienced increased latency from 04:50 UTC to 05:30 UTC.
This incident is resolved.
Affected customers may have experienced impact to varying degrees and to a shorter duration than as set forth above.
To offer feedback on our status page, click "Give Feedback"
Status Post, Created Date/Time: 2025-11-12 05:39:24 UTC
Note: Our Customer Escalation Management team will update the start date and time of the initial "investigating" status post upon the resolution of this incident. This update is meant to provide our customers and their end users with a potential impact window. The date and time mentioned in the message above indicates when the status post was requested by our Acute Incident Response team.
Fastly Engineers detected a performance impacting event affecting the Singapore (SIN) data center.
All other data centers and services were unaffected. The issue has been resolved and we are monitoring performance closely.
Fastly Engineers detected a performance impacting event affecting the Singapore (SIN) data center.
All other data centers and services were unaffected. The issue has been resolved and we are monitoring performance closely.
Fastly Engineers detected a performance impacting event affecting the Singapore (SIN) data center.
All other data centers and services were unaffected. The issue has been resolved and we are monitoring performance closely.
Fastly will be adding capacity at our Singapore (SIN) POP. End-users may observe connection resets as traffic is migrated onto new hardware starting on 05 September 2025 at 17:00 UTC.
Our estimated duration is 4h.
When this change is applied, customers may observe additional origin traffic as new cache nodes retrieve content from origin. Please verify that your origin access lists allow the full range of Fastly IP addresses (https://docs.fastly.com/en/guides/accessing-fastlys-ip-ranges). Customers with any questions or concerns should contact Fastly’s Support team at https://support.fastly.com.
The scheduled maintenance has been completed.
To offer feedback on our status page, click "Give Feedback"