On the 26th of April at 17:30 UTC, Fastly released an update to our Status Page. Subscribers may observe components being displayed in various locations throughout the status page as a result of on-going maintenance activity.

Our ability to notify our customers of service status updates is not impacted as a result of this on-going maintenance.

Reference: https://www.fastlystatus.com/incident/376438 

What’s next? What do I have to do?

There is no impact to your existing subscription or notification preferences.

New components have been made available as a result of this update. We encourage all customers to review and apply updates to your selections as applicable to your accounts and preferences.

Customers with any questions or concerns may engage with our Support team through https://support.fastly.com or by contacting your designated account management team members.

This maintenance has been completed. 

In addition to the updates provided in this release, customers can now provide feedback to our Customer Escalations team via the satisfaction survey link, located:

• Customer Satisfaction Survey 
• And within the navigation bar on our Status Page

Customers with any questions or concerns may engage with our Support team through https://support.fastly.com or by contacting your designated account management team members.

We’re excited to announce today that the Fastly status page is unveiling a new design and vastly enhanced functionality! Starting today, October 10, you may visit our redesigned status page at:

• fastlystatus.com 
  

The initial release period of October 10 - November 14 will serve as a demo of this page, so customers can review the changes before we implement them permanently. During this time, our current status posts will be imported via API connection to display how the page will look and function, without causing duplicate notifications for our customers. 

On November 14, we’ll import all subscriber information and go fully live.

For more information about what has changed and why we’ve done this redesign to our status page, please visit our Fastly Blog at:

• fastly.com/blog/Introducing the Redesigned Fastly Status Page 
  

If you have questions about your status page subscriptions or functionality, please reach out to your dedicated technical account team, or support@fastly.com.

Scheduled maintenance is currently in progress.

All subscriber SMS and Email preferences from our legacy status pages are being imported. Following the maintenance window, subscribers will receive a notification from this page that subscriptions and notification preferences have been updated, and they will have access to update or unsubscribe at that time.

All subscriber notification preferences have been imported to fastlystatus.com.

The Fastly status page is currently experiencing intermittent performance issues. We are working with our partner to investigate further, but communications may be interrupted or delayed as they work to troubleshoot. All edge cloud products and services are unaffected.

A fix has been implemented and we are monitoring the results.

This incident has been resolved.