Between approximately 16:59 and 17:12 UTC on August 20, 2026, some customers experienced difficulty accessing the manage.fastly.com dashboard, including blank pages and login issues.

This incident did not impact API endpoints on api.fastly.com.

This issue has been fully resolved and all customers should now have normal access to manage.fastly.com. We apologize for any disruption this may have caused.

Our engineering team has identified the contributing factor and is implementing measures to prevent recurrence.

The AI Assistant within the Fastly Control Panel will be temporarily unavailable while it undergoes maintenance.

Maintenance window ends: Monday, July 6 at 11:00 p.m. UTC (4:00 p.m. PDT)

This maintenance will not affect your Network or Security services, nor your access to the Fastly Control Panel.  Your ability to manage service configurations, API services, and observability features will remain fully accessible throughout the window. 

We'll post an update here once the assistant is back online.

The scheduled maintenance has been completed.