AI Assistant
Between 14:00 UTC and 19:30 UTC on August 24, 2026, the "Forgot your password" functionality on manage.fastly.com was temporarily unavailable for all Fastly account users while our team performed maintenance.
During this window, customers attempting to reset their password via the Fastly Control Panel may have been unable to complete the request. No other account functionality was affected.
Our engineering team completed the maintenance and confirmed the password reset flow was fully restored as of 19:30 UTC. No further action is needed from customers.
We apologize for any inconvenience this may have caused.
Between approximately 16:59 and 17:12 UTC on August 20, 2026, some customers experienced difficulty accessing the manage.fastly.com dashboard, including blank pages and login issues.
This incident did not impact API endpoints on api.fastly.com.
This issue has been fully resolved and all customers should now have normal access to manage.fastly.com. We apologize for any disruption this may have caused.
Our engineering team has identified the contributing factor and is implementing measures to prevent recurrence.
The AI Assistant within the Fastly Control Panel will be temporarily unavailable while it undergoes maintenance.
Maintenance window ends: Monday, July 6 at 11:00 p.m. UTC (4:00 p.m. PDT)
This maintenance will not affect your Network or Security services, nor your access to the Fastly Control Panel. Your ability to manage service configurations, API services, and observability features will remain fully accessible throughout the window.
We'll post an update here once the assistant is back online.
The scheduled maintenance has been completed.