Retrospective: Impacted Performance in Fastly Control Panel

Informational
20 August 2026, 17:12 UTC

Retrospective: Impacted Performance in Fastly Control Panel

Status: closed
Date: 20 August 2026, 16:59 UTC
End: 20 August 2026, 17:12 UTC
Duration: 13 minutes
Affected Components:
Fastly Fastly Control Panel API & Configuration Management AI Assistant Notification Center API Services Configuration Management Services
Monitoring

20 August 2026, 16:59 UTC

20 August 2026, 16:59 UTC

Between approximately 16:59 and 17:12 UTC on August 20, 2026, some customers experienced difficulty accessing the manage.fastly.com dashboard, including blank pages and login issues.

This incident did not impact API endpoints on api.fastly.com.

This issue has been fully resolved and all customers should now have normal access to manage.fastly.com. We apologize for any disruption this may have caused.

Our engineering team has identified the contributing factor and is implementing measures to prevent recurrence.

Resolved

20 August 2026, 17:12 UTC

20 August 2026, 17:12 UTC

This incident has been resolved.