Edge Cloud Platform Europe Milan (LIN)
 
02 May 2024, 00:00 UTC
[upcoming]

Fastly will be adding capacity at our Milan (LIN) POP. End-users may observe connection resets as traffic is migrated onto new hardware starting on 02 May 2024 at 00:00 UTC.

Our estimated duration is 4h. 

When this change is applied, customers may observe additional origin traffic as new cache nodes retrieve content from origin. Please verify that your origin access lists allow the full range of Fastly IP addresses (https://docs.fastly.com/en/guides/accessing-fastlys-ip-ranges). Customers with any questions or concerns should contact Fastly’s Support team (support@fastly.com).

Compute API & Configuration Management Configuration Deployment Fastly Application Fastly API
 
18 April 2024, 14:25 UTC

We are investigating elevated errors from our API & Configuration Management services.

 
18 April 2024, 14:58 UTC

Fastly engineers have identified the cause of this disruption to our Fastly API & Configuration Management services.

Our network availability is not affected by this incident.


 
18 April 2024, 15:43 UTC

Engineering has confirmed the impact to API & Configuration Management has been mitigated.

 
18 April 2024, 15:59 UTC

Engineering has confirmed that our API and Configuration Management services and access to our Fastly Application has been fully restored. Customers may have experienced elevated errors when attempting to access manage.fastly.com and failed Configuration propagation and API services during this incident from 14:08 to 15:37 UTC.

Our network availability and all other services were unaffected by this incident.

This incident is resolved.

 
18 April 2024, 13:49 UTC

A significant update from Let’s Encrypt, one of our integrated Certification Authorities (CA), may affect how customers access your website. On June 6th, 2024, Let’s Encrypt end-users on very old devices or software may receive insecure warnings or be blocked from accessing your applications. 


To protect your customer experience, we encourage you to confirm which CA you’re using. If it’s Lets Encrypt and serving this type of traffic is a hard requirement, consider changing your TLS subscription to Certainly.


Learn more about the change and how to confirm your CA here. Our customer support team is here to help if you have any additional questions. You can reach us at https://support.fastly.com


We are dedicated to providing all our customers a secure and reliable online experience. We appreciate your attention to this matter and your continued trust in us. Thank you for your understanding and cooperation.


17 April 2024, 20:45 UTC
Edge Cloud Platform Europe Milan (LIN)
 
17 April 2024, 20:45 UTC

We are investigating elevated errors to our Milan (LIN) Point of Presence (POP).

 
17 April 2024, 20:50 UTC

Our engineers have identified the contributing factor and are applying a fix to our Milan (LIN) Point of Presence (POP).

All other locations and services are unaffected.

 
17 April 2024, 20:55 UTC

Engineering has confirmed the impact to our Milan (LIN) Point of Presence (POP) has been mitigated.

 
17 April 2024, 21:00 UTC

Engineering has confirmed that our Milan (LIN) Point of Presence (POP) has been fully restored. Customers may have experienced degraded performance from 20:45 to 21:00 UTC.

This incident is resolved.

Edge Cloud Platform South America Buenos Aires (EZE) Fortaleza (FOR) Lima (LIM) Rio de Janeiro (GIG)
 
17 April 2024, 19:15 UTC

We are investigating elevated errors to our Buenos Aires (EZE), Fortaleza (FOR), Lima (LIM), Rio de Janeiro (GIG) Point of Presence (POP)s.

 
17 April 2024, 21:00 UTC

Our engineers have identified the contributing factor and are applying a fix to our Buenos Aires (EZE), Fortaleza (FOR), Lima (LIM), Rio de Janeiro (GIG) Point of Presence (POP)s. 

All other locations and services are unaffected.

 
17 April 2024, 21:34 UTC

Engineering has confirmed the impact to our Buenos Aires (EZE), Fortaleza (FOR), Lima (LIM), Rio de Janeiro (GIG) Point of Presence (POP)s has been mitigated.

 
17 April 2024, 21:45 UTC

Engineering has confirmed that our Buenos Aires (EZE), Fortaleza (FOR), Lima (LIM), Rio de Janeiro (GIG) Point of Presence (POP)s has been fully restored. Customers may have experienced degraded performance from 19:15 to 21:45 UTC.

This incident is resolved.

Edge Cloud Platform South America Santiago (SCL)
 
17 April 2024, 06:00 UTC

Fastly will be adding capacity at our Santiago (SCL) POP. End-users may observe connection resets as traffic is migrated onto new hardware starting on 17 April 2024 at 06:00 UTC.

Our estimated duration is 4h. 

When this change is applied, customers may observe additional origin traffic as new cache nodes retrieve content from origin. Please verify that your origin access lists allow the full range of Fastly IP addresses (https://docs.fastly.com/en/guides/accessing-fastlys-ip-ranges). Customers with any questions or concerns should contact Fastly’s Support team (support@fastly.com).

 
17 April 2024, 10:00 UTC

The scheduled maintenance has been completed.

Observability Domain Inspector Origin Inspector
 
15 April 2024, 21:42 UTC

We are investigating elevated errors for evaluating Fastly Alerts configured on Domain Inspector and Origin Inspector metrics.

 
15 April 2024, 22:00 UTC

Our engineers have identified the contributing factor and are applying a fix our Domain Inspector, Origin Inspector.

 
15 April 2024, 22:46 UTC

Engineering has confirmed the impact to Domain Inspector, Origin Inspector has been mitigated.

 
15 April 2024, 23:05 UTC

Engineering has confirmed that impact to the Domain Inspector and Origin Inspector metrics has been fully restored. Customers may have experienced degraded service for Fastly Alerts from 21:42 to 23:05 UTC.

This incident is resolved.

Security Console and API Data Services Dashboard Data
11 April 2024, 09:00 UTC
Security NGWAF@Edge
 
11 April 2024, 09:00 UTC

We are investigating elevated errors for new Edge WAF deployments within our NGWAF Services.

Our network availability, existing Edge WAF and all other services are unaffected.

 
11 April 2024, 15:18 UTC

Our engineers have identified the contributing factor and are applying a fix to our NGWAF@Edge.

 
11 April 2024, 16:08 UTC

Engineering has confirmed the impact to NGWAF@Edge has been mitigated.

 
11 April 2024, 16:17 UTC

Engineering has confirmed that NGWAF@Edge has been fully restored. Customers may have experienced errors in new Edge WAF deployments within our NGWAF Services from 09:00 to 16:04 UTC.

This incident is resolved.

Customer Services Status Page
 
10 April 2024, 13:54 UTC

On the 26th of April 2024 we will release an update to our status page, https://www.fastlystatus.com. 

During this update, there will be no disruption to our status page or our ability to notify our customers of maintenance or service status updates. Rest assured that your existing notification preferences will remain unchanged. However, new components will be displayed as a result of this change. We kindly encourage you to review your preferences to ensure that the updates will be valuable to you and your developer teams.