Edge Cloud Platform Europe Rome (FCO)
 
05 December 2022, 22:21 UTC
[closed]

Fastly Engineers detected a performance impacting event affecting the Rome (FCO) data center from approximately 05 December 2022, 22:21 UTC to 05 December 2022, 22:28 UTC.

All other data centers and services were unaffected. The issue has been resolved and we are monitoring performance closely.

 
05 December 2022, 22:28 UTC

This incident has been resolved.

Third Party Service Provider
 
05 December 2022, 19:34 UTC
[closed]

A third party connectivity issue has affected Cloud WAF instances located in the US-East-2 zone Fastly leverages for some Cloud WAF customers. Deployments or changes to some Cloud WAF configurations may have been delayed between 19:34 through 20:51 UTC.

Customers may have also experienced increased delivery errors and latency during this window of time. If you have experienced issues with your Cloud WAF, please contact our Customer Security Operations Center so that we may assist.

 
05 December 2022, 20:51 UTC

This incident has been resolved.

03 December 2022, 20:19 UTC
Security Console and API Rate Limiting and Alerts
 
03 December 2022, 20:19 UTC
[closed]

We have identified an issue impacting Signal Sciences rate limit decisioning and are currently investigating. As it stands Rate Limit rules may not be resulting in blocking as expected, further impact to the services are currently being determined.

 
03 December 2022, 21:00 UTC

This issue has been identified and a fix is being implemented. 

 
03 December 2022, 21:00 UTC

A fix has been implemented, rate limiting updates are being processed and we are monitoring the results.

 
03 December 2022, 22:22 UTC

This incident has been resolved.

Security NGWAF@Edge
 
02 December 2022, 18:21 UTC
[closed]

Due to an issue on our backend, data from NGWAF@Edge was dropped from 02 December 2022 at 18:21 UTC through 18:41 UTC.

This affected rule updates as no new data was available during that time. Existing rules continued to function normally. NGWAF@Edge customers will also see gaps in requests data for that time period, but traffic was still handled properly during this period.

 
02 December 2022, 18:41 UTC

This incident has been resolved.

02 December 2022, 08:34 UTC
Edge Cloud Platform Africa Ghana (ACC)
 
02 December 2022, 08:34 UTC
[closed]

Traffic in Ghana (ACC) has been temporarily rerouted.

All other locations and services are unaffected.

 
02 December 2022, 11:06 UTC

A fix has been implemented and we are monitoring the results.

 
02 December 2022, 11:54 UTC

This incident has been resolved.

30 November 2022, 20:20 UTC
Edge Cloud Platform Europe London (LON)
 
30 November 2022, 20:20 UTC
[closed]

We are aware of a possible issue and are working to determine the scope and impact.

 
30 November 2022, 20:31 UTC

A fix has been implemented and we are monitoring the results.

 
30 November 2022, 20:41 UTC

This incident has been resolved.

30 November 2022, 04:51 UTC
Observability Historical Stats
 
30 November 2022, 04:51 UTC
[closed]

We're currently investigating performance issues with our Historical Stats service.

All other services are unaffected.

 
30 November 2022, 05:36 UTC

This issue has been identified and a fix is being implemented. 

 
30 November 2022, 06:33 UTC

A fix has been implemented and we are monitoring the results.

 
30 November 2022, 06:45 UTC

This incident has been resolved.

Edge Cloud Platform Europe Amsterdam (AMS)
 
30 November 2022, 02:04 UTC
[closed]

Fastly Engineers detected a performance impacting event affecting the Amsterdam (AMS) data center from approximately 30 November 2022, 02:04 UTC to 30 November 2022, 02:07 UTC.

All other data centers and services were unaffected. The issue has been resolved and we are monitoring performance closely.

 
30 November 2022, 02:07 UTC

This incident has been resolved.

Security Agents and Module Agent Downloads
 
29 November 2022, 20:48 UTC
[closed]

Our teams have identified impact to the Signal Sciences Rule Builder from approximately 20:48 UTC to 21:15 UTC.

During this time new rule sets would not be pushed to agents. Customers sites would continue being protected by previous rule sets during this time.

Agents should have received updated rules sets once systems recovered.

 
29 November 2022, 21:15 UTC

This incident has been resolved.

27 November 2022, 02:14 UTC
Edge Cloud Platform Europe Amsterdam (AMS)
 
27 November 2022, 02:14 UTC
[closed]

We're investigating possible performance impact affecting the Amsterdam (AMS) data center.

All other locations and services are unaffected

 
27 November 2022, 02:30 UTC

This issue has been identified and a fix is being implemented. 

 
27 November 2022, 02:50 UTC

A fix has been implemented and we are monitoring the results.

 
27 November 2022, 03:04 UTC

This incident has been resolved.