[upcoming]

[closed]

Fastly engineers are currently investigating into intermittent Fanout and WebSocket Connections. Customers attempting to connect to Fanout and WebSocket services may experience elevated errors.

All other Fastly products and services are unaffected.

This issue has been identified and a fix is being implemented. 

A fix has been implemented and we are monitoring the results.

This incident has been resolved.

[closed]

Traffic in Ghana (ACC) has been temporarily rerouted.

All other locations and services are unaffected.

This incident has been resolved.

[closed]

Traffic in Ghana (ACC) has been temporarily rerouted.

All other locations and services are unaffected.

A fix has been implemented and we are monitoring the results.

This incident has been resolved.

[closed] We have updated a new certificate with new IP ranges. Customers may see their agents appear to be offline or have trouble connecting to the control plane after a DNS change was made. We recommend they allow list the Fastly public IP range if they had IP based networks controls in place previously. Please let us know about any certificate issues as they should be transient. This may also impact Signal Sciences data collectors. New events from agents may not be processed by our back end services, agents may erroneously appear to be offline, and agents may not be receiving updated rules sets. Customers may experience also delays in data available in the Signal Sciences console. 

This issue has been identified and a fix is being implemented. 

A fix has been implemented and we are monitoring the results.

This incident has been resolved.

[closed]

Traffic in Ghana (ACC) has been temporarily rerouted.

All other locations and services are unaffected.

This incident has been resolved.

[in progress]

With the recently announced news that Silicon Valley Bank (SVB) has been taken over by the FDIC, Fastly would like to reassure that while we do have a relationship with SVB, our financial exposure is not material. There should be no disruption to the normal operations of our services. 

We are transitioning our banking relationship from SVB to another financial institution.  Fastly has updated our payment instructions and customers will receive a message containing directions about how to process upcoming payments. 

Customers may verify this request by contacting us at support@fastly.com.  

Fastly products and all other services are unaffected. 

[closed]

Traffic in Montreal (YUL) has been temporarily rerouted.

All other locations and services are unaffected.

A fix has been implemented and we are monitoring the results.

This incident has been resolved.

[closed]

Traffic in Ghana (ACC) has been temporarily rerouted.

All other locations and services are unaffected.

A fix has been implemented and we are monitoring the results.

This issue has been identified and a fix is being implemented. 

This incident has been resolved.

[closed]

On Monday, the 13th of March 2023, Fastly engineers identified an issue with a recent update to our NGWAF@Edge IP inspection service. From March 10 2023 at 21:48 to March 13 2023 at 04:30 UTC IP list matches were returning FALSE which would have impacted Rules using the IP List to not work.

Fastly engineers identified this issue and deployed a fix on March 13 2023 at 04:30 UTC.

This incident has been resolved.