We're investigating possible performance impact affecting the Amsterdam (AMS), Brussels (BRU), Copenhagen (CPH), Frankfurt (FRA), London (LCY), London (LHR), Milan (LIN), Rome (FCO), Sofia (SOF), Stockholm (BMA), Vienna (VIE), Fujairah (FJR), Chicago (CHI), Detroit (DTW), Minneapolis (MSP), Sao Paulo (GRU), Paris (PAR), Amsterdam (RTM), Madrid (TOJ) data center.

All other locations and services are unaffected.

Our engineers believe they have identified contributing factor causing the issue impacting the Amsterdam (AMS), Brussels (BRU), Copenhagen (CPH), Frankfurt (FRA), London (LCY), London (LHR), Milan (LIN), Rome (FCO), Sofia (SOF), Stockholm (BMA), Vienna (VIE), Fujairah (FJR), Chicago (CHI), Detroit (DTW), Minneapolis (MSP), Sao Paulo (GRU), Paris (PAR), Amsterdam (RTM), Madrid (TOJ) status page component.

We are now developing a fix, and will post a new update once it has been fully implemented and we see signs of recovery.

All other products and services are unaffected by this incident.

Engineering has confirmed the impact to Amsterdam (AMS), Brussels (BRU), Copenhagen (CPH), Frankfurt (FRA), London (LCY), London (LHR), Milan (LIN), Rome (FCO), Sofia (SOF), Stockholm (BMA), Vienna (VIE), Fujairah (FJR), Chicago (CHI), Detroit (DTW), Minneapolis (MSP), Sao Paulo (GRU), Paris (PAR), Amsterdam (RTM), Madrid (TOJ) POPs has been mitigated.

Engineering has confirmed that Amsterdam (AMS), Brussels (BRU), Copenhagen (CPH), Frankfurt (FRA), London (LCY), London (LHR), Milan (LIN), Rome (FCO), Sofia (SOF), Stockholm (BMA), Vienna (VIE), Fujairah (FJR), Chicago (CHI), Detroit (DTW), Minneapolis (MSP), Sao Paulo (GRU), Paris (PAR), Amsterdam (RTM), Madrid (TOJ) POPs has been fully restored. Customers may have experienced elevated latency, errors and timeouts from 16:15 to 19:00 UTC.

This incident is resolved.

Affected customers may have experienced impact to varying degrees and to a shorter duration than as set forth above.

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Status Post, Created Date/Time: 2025-11-01 16:54:05 UTC 

Note: Our Customer Escalation Management team will update the start date and time of the initial "investigating" status post upon the resolution of this incident. This update is meant to provide our customers and their end users with a potential impact window. The date and time mentioned in the message above indicates when the status post was requested by our Acute Incident Response team.

We're currently investigating performance impacts in Europe.

All other locations and services are unaffected.

Our engineers have identified the contributing factor and are developing a fix to our Europe POPs.

All other locations and services are unaffected.

Engineering has confirmed the impact to Europe POPs has been mitigated.

Engineering has confirmed that Europe POPs has been fully restored. Customers may have experienced latency from 17:08 to 18:00 UTC.

This incident is resolved.

To offer feedback on our status page, click "Give Feedback" 

Status Post, Created Date/Time: 2025-09-15 17:35:41 UTC 

Note: Our Customer Escalation Management team will update the start date and time of the initial "investigating" status post upon the resolution of this incident. This update is meant to provide our customers and their end users with a potential impact window. The date and time mentioned in the message above indicates when the status post was requested by our Acute Incident Response team.

Fastly Engineers detected a performance impacting event affecting the Madrid (TOJ) data center.

All other data centers and services were unaffected. The issue has been resolved and we are monitoring performance closely.

As part of Fastly’s global network expansion, we will be adding Madrid (TOJ) data center to Fastly's Europe network. 

Traffic served by our Madrid (TOJ) data center will be aggregated into our Europe region for billing and stats purposes.

We expect that some traffic currently served by our data centers in neighboring regions will shift to Madrid (TOJ). As such, some customers may see a change in their bills.

Fastly’s standard billing rates are located at https:/www.fastly.com/pricing.

The scheduled maintenance has been completed.

To offer feedback on our status page, click "Give Feedback"