Elevated Errors for API & Configuration Management
Elevated Errors for API & Configuration Management
06 October 2026, 00:12 UTC
06 October 2026, 00:12 UTC
We are investigating elevated errors and latency to our API & Configuration Management
All other products and services are unaffected by this incident.
06 October 2026, 00:42 UTC
06 October 2026, 00:42 UTC
Our engineers believe they have identified contributing factor causing the issue impacting the API & Configuration Management status page component.
We are now developing a fix, and will post a new update once it has been fully implemented and we see signs of recovery.
All other products and services are unaffected by this incident.
06 October 2026, 00:44 UTC
06 October 2026, 00:44 UTC
Engineering have confirmed a gradual recovery to API & Configuration Management . We will continue to monitor until we’ve confirmed that customer and end user experience has been fully restored.
06 October 2026, 00:47 UTC
06 October 2026, 00:47 UTC
Engineering has confirmed that API & Configuration Management
has been fully restored. Customers may have experienced elevated errors and latency
from 00:12
to 00:35
UTC.
This incident is resolved.
Affected customers may have experienced impact to varying degrees and to a shorter duration than as set forth above.
Note: Our Customer Escalation Management team will update the start date and time of the initial "investigating" status post upon the resolution of this incident. This update is meant to provide our customers and their end users with a potential impact window. The date and time mentioned in the message above indicates when the status post was requested by our Acute Incident Response team.