Retrospective: Impacted Performance for Next-Gen WAF (NGWAF) Request Logs and Telemetry Data

Informational
13 August 2026, 07:12 UTC

Retrospective: Impacted Performance for Next-Gen WAF (NGWAF) Request Logs and Telemetry Data

Status: closed
Date: 13 August 2026, 06:01 UTC
End: 13 August 2026, 07:12 UTC
Duration: 1 hour 11 minutes
Affected Components:
Security Security Console & API Data Services Dashboard Data Requests
Monitoring

13 August 2026, 06:01 UTC

13 August 2026, 06:01 UTC

Between 06:01 and 07:12 UTC on August 13, 2026, customers may have experienced disruptions to Next-Gen WAF (NGWAF) telemetry and request logs, via the dashboard or API.

Core NGWAF protection and blocking functionality were not affected; this issue was strictly limited to visibility and logging. However, please note that some telemetry and request log data generated during the impact window is unrecoverable.

Our engineers have identified the contributing factor and are implementing a permanent fix to prevent recurrence. This incident is now resolved.

We apologize for any inconvenience this has caused. For more information regarding this retrospective status post, please reach out to Support at https://support.fastly.com.

Resolved

13 August 2026, 07:12 UTC

13 August 2026, 07:12 UTC

This incident has been resolved.