Retrospective: Impacted Performance to our API & Configuration Management

Informational
21 July 2026, 18:09 UTC

Retrospective: Impacted Performance to our API & Configuration Management

Status: closed
Date: 21 July 2026, 17:49 UTC
End: 21 July 2026, 18:09 UTC
Duration: 20 minutes
Affected Components:
Fastly Fastly Control Panel API & Configuration Management API Services Configuration Management Services
Monitoring

21 July 2026, 17:49 UTC

21 July 2026, 17:49 UTC

Fastly Engineers detected a performance impacting event affecting our API & Configuration Management.

All data centers and services were unaffected. The issue has been resolved and we are monitoring performance closely.

Resolved

21 July 2026, 18:09 UTC

21 July 2026, 18:09 UTC

Engineering has confirmed that our API & Configuration Management services has been fully restored. Customers may have experienced delayed or failed Varnish Configuration Language (VCL) deployments and API failures on https://manage.fastly.com/ from 17:49 to 18:09 UTC.

This incident is resolved.


Note:  Our Customer Escalation Management team will update the start date and time of the initial "investigating" status post upon the resolution of this incident. This update is meant to provide our customers and their end users with a potential impact window. The date and time mentioned in the message above indicates when the status post was requested by our Acute Incident Response team.

Status Post, Created Date/Time:   2026-07-21 18:28:36 UTC