Image Optimizer Performance Issues
Image Optimizer Performance Issues
17 July 2026, 19:45 UTC
17 July 2026, 19:45 UTC
We're currently investigating performance issues with our Image Optimization service in Europe.
All other services are unaffected.
18 July 2026, 12:16 UTC
18 July 2026, 12:16 UTC
Our engineers believe they have identified the contributing factor causing the issue impacting our Image Optimization service.
Our engineers are now developing a fix, and we will post a new update once it has been fully implemented and we see signs of recovery.
All other products and services remain unaffected by this incident.
18 July 2026, 12:23 UTC
18 July 2026, 12:23 UTC
Engineering has confirmed the impact to Image Optimization service has been mitigated.
18 July 2026, 12:27 UTC
18 July 2026, 12:27 UTC
Image Optimization service has been fully restored and is operating normally in all regions.
Our engineers identified and resolved the contributing factor. Services are no longer experiencing elevated latency or request queuing.
Impact window: July 17, 2026 at 19:45 UTC through July 18, 2026 at 12:27 UTC (approximately 16 hours 42 minutes).
We apologize for any disruption this may have caused. If you continue to experience issues, please contact our support team.