Elevated Errors for Lima (LIM)

Incident
17 June 2026, 19:43 UTC

Elevated Errors for Lima (LIM)

Status: closed
Start: 17 June 2026, 17:05 UTC
End: 17 June 2026, 19:43 UTC
Duration: 2 hours 38 minutes
Affected Components:
Platform South America Lima (LIM)
Investigating

17 June 2026, 17:05 UTC

17 June 2026, 17:05 UTC

We are investigating elevated errors to our Lima (LIM) Point of Presence (POP). 

All other products and services are unaffected by this incident.

Identified

17 June 2026, 18:12 UTC

17 June 2026, 18:12 UTC

Our engineers believe they have identified contributing factor causing the issue impacting the Lima (LIM) status page component.

We are now developing a fix, and will post a new update once it has been fully implemented and we see signs of recovery.

All other products and services are unaffected by this incident.

Monitoring

17 June 2026, 18:33 UTC

17 June 2026, 18:33 UTC

Engineering has confirmed the impact to our Lima (LIM) POP has been mitigated.

Resolved

17 June 2026, 19:43 UTC

17 June 2026, 19:43 UTC

Engineering has confirmed that our Lima (LIM) POP has been fully restored. Customers may have experienced elevated errors and increased latency from 17:05 to 17:51 UTC.

This incident is resolved.



Note:  Our Customer Escalation Management team will update the start date and time of the initial "investigating" status post upon the resolution of this incident. This update is meant to provide our customers and their end users with a potential impact window. The date and time mentioned in the message above indicates when the status post was requested by our Acute Incident Response team.

Status Post, Created Date/Time:   2026-06-17 18:00:00 UTC