Ambala (QAA) Rerouted Traffic

Informational
17 May 2026, 03:52 UTC

Ambala (QAA) Rerouted Traffic

Status: closed
Date: 17 May 2026, 01:51 UTC
End: 17 May 2026, 03:52 UTC
Duration: 2 hours 1 minute
Affected Components:
Platform Asia Ambala (QAA)
Update

17 May 2026, 01:51 UTC

17 May 2026, 01:51 UTC

Traffic in Ambala (QAA) has been temporarily rerouted.

All other locations and services are unaffected.

Update

17 May 2026, 02:59 UTC

17 May 2026, 02:59 UTC

Update: The responding escalation manager erroneously marked the incorrect status page component in their original post which caused the wrong title to appear within customer support chat and email threads. This was corrected to display the proper component (Ambala (QAA)). 

All other components, locations and services were unaffected by this event. 

Resolved

17 May 2026, 03:52 UTC

17 May 2026, 03:52 UTC

Engineering has confirmed that Ambala (QAA) POP  has been fully restored. Customers may have experienced elevated intermittent errors or periods of latency while traffic was rerouted  from 01:27 to 03:26 UTC.

This incident is resolved.

Affected customers may have experienced impact to varying degrees and to a shorter duration than as set forth above.



Note:   Our Customer Escalation Management team will update the start date and time of the initial "investigating" status post upon the resolution of this incident. This update is meant to provide our customers and their end users with a potential impact window. The date and time mentioned in the message above indicates when the status post was requested by our Acute Incident Response team.

Status Post, Created Date/Time:    2026-05-17 01:53:50 UTC