Retrospective: Impacted Performance in TLS Provisioning

Informational
12 May 2026, 02:54 UTC

Retrospective: Impacted Performance in TLS Provisioning

Status: closed
Date: 12 May 2026, 02:15 UTC
End: 12 May 2026, 02:54 UTC
Duration: 39 minutes
Affected Components:
Network Services Domain Management TLS Provisioning
Monitoring

12 May 2026, 02:15 UTC

12 May 2026, 02:15 UTC

From 12 May 2026, 02:15 UTC to 02:54 UTC, we experienced an issue affecting the availability of our TLS management features.

During this time, customers may have experienced errors and timeouts when using the TLS management API. Customers accessing TLS via manage.fastly.com were also affected.

CDN delivery, stats aggregation, and all other data plane services were unaffected.

The issue has been resolved and all services are operating normally.

Resolved

12 May 2026, 02:54 UTC

12 May 2026, 02:54 UTC

This incident has been resolved.