Regional Performance Impact

Incident
01 May 2026, 22:19 UTC

Regional Performance Impact

Status: closed
Start: 01 May 2026, 14:49 UTC
End: 01 May 2026, 22:19 UTC
Duration: 7 hours 30 minutes
Affected Components:
Network Services Object Storage
Investigating

01 May 2026, 14:49 UTC

01 May 2026, 14:49 UTC

We're currently investigating performance impacts in for US-East, US-West and EU-Central with Object Storage.

All other locations and services are unaffected.

Identified

01 May 2026, 16:31 UTC

01 May 2026, 16:31 UTC

Our engineers believe they have identified contributing factor causing the issue impacting the Object Storage status page component.

We are now developing a fix, and will post a new update once it has been fully implemented and we see signs of recovery.

All other products and services are unaffected by this incident.

Monitoring

01 May 2026, 16:33 UTC

01 May 2026, 16:33 UTC

Engineering has confirmed the impact to Object Storage service has been mitigated.

Monitoring

01 May 2026, 16:50 UTC

01 May 2026, 16:50 UTC

Engineering has deployed a fix and have confirmed a gradual recovery to Object Storage service . We will continue to monitor until we’ve confirmed that customer and end user  experience has been fully restored.

All other products and services are unaffected by this incident.

Identified

01 May 2026, 18:13 UTC

01 May 2026, 18:13 UTC

Our engineers have identified an additional contributing factor and are developing an adjusted mitigation strategy for our Object Storage.

All other locations and services are unaffected.

Identified

01 May 2026, 20:24 UTC

01 May 2026, 20:24 UTC

A fix has been deployed to our Object Storage. Our engineers are continuing to research the contributing factors to verify that no further actions are required. We will provide another update once our investigation is complete.

All other locations and services are unaffected.

Monitoring

01 May 2026, 22:16 UTC

01 May 2026, 22:16 UTC

Engineering has confirmed the impact to our Object Storage has been mitigated.

Resolved

01 May 2026, 22:19 UTC

01 May 2026, 22:19 UTC

Engineering has confirmed that Object Storage has been fully restored. Customers may have experienced elevated errors from 14:59 to 20:58 UTC.

This incident is resolved.



Note:  Our Customer Escalation Management team will update the start date and time of the initial "investigating" status post upon the resolution of this incident. This update is meant to provide our customers and their end users with a potential impact window. The date and time mentioned in the message above indicates when the status post was requested by our Acute Incident Response team.

Status Post, Created Date/Time:   2026-05-01 16:29:34 UTC