KV Store, Object Storage with Possible Impact

Incident
25 April 2026, 16:21 UTC

KV Store, Object Storage with Possible Impact

Status: closed
Start: 24 April 2026, 21:42 UTC
End: 25 April 2026, 16:21 UTC
Duration: 18 hours 39 minutes
Affected Components:
Network Services Compute Fastly Compute Object Storage KV Store
Investigating

24 April 2026, 21:42 UTC

24 April 2026, 21:42 UTC

We are investigating elevated errors to our KV Store, Object Storage service  for Asia Pacific (APAC) and South Asia regions.

All other products and services are unaffected by this incident.

Identified

25 April 2026, 14:05 UTC

25 April 2026, 14:05 UTC

Our engineers believe they have identified contributing factor causing the issue impacting the  KV Store, Object Storage for Asia Pacific (APAC) and South Asia regions.

We are now developing a fix, and will post a new update once it has been fully implemented and we see signs of recovery.

All other products and services are unaffected by this incident.

Monitoring

25 April 2026, 14:35 UTC

25 April 2026, 14:35 UTC

Engineering has confirmed the impact to KV Store, Object Storage service for Asia Pacific (APAC) and South Asia regions has been mitigated.

Resolved

25 April 2026, 16:21 UTC

25 April 2026, 16:21 UTC

Engineering has confirmed that KV Store, Object Storage service for Asia Pacific (APAC) and South Asia regions has been fully restored. Customers may have experienced  increased latency observed when accessing  KV Store and Object Storage  from 14:42 UTC on April 24, 2026  to  14:49 UTC on April 25, 2026 .

This incident is resolved.




Note:   Our Customer Escalation Management team will update the start date and time of the initial "investigating" status post upon the resolution of this incident. This update is meant to provide our customers and their end users with a potential impact window. The date and time mentioned in the message above indicates when the status post was requested by our Acute Incident Response team.

Status Post, Created Date/Time:    2026-04-25 16:19:58 UTC