Elevated Errors for Ashburn (IAD), Atlanta (PDK), Boston (BOS), Calgary (YYC), Detroit (DTW), Miami (MIA), Montreal (YUL), New York (LGA), San Jose (SJC), Toronto (YYZ), Los Angeles (LAX)
Elevated Errors for Ashburn (IAD), Atlanta (PDK), Boston (BOS), Calgary (YYC), Detroit (DTW), Miami (MIA), Montreal (YUL), New York (LGA), San Jose (SJC), Toronto (YYZ), Los Angeles (LAX)
28 March 2026, 00:55 UTC
28 March 2026, 00:55 UTC
We are investigating elevated errors to multiple Points of Presence: Ashburn (IAD), Atlanta (PDK), Boston (BOS), Calgary (YYC), Detroit (DTW), Miami (MIA), Montreal (YUL), New York (LGA), San Jose (SJC), Toronto (YYZ), Los Angeles (LAX)
Customers may experience intermittent periods of increased latency and elevated errors while we investigate into the contributing factors causing this impact.
28 March 2026, 01:39 UTC
28 March 2026, 01:39 UTC
Our engineers believe they have identified contributing factor causing the issue impacting the Ashburn (IAD), Atlanta (PDK), Boston (BOS), Calgary (YYC), Detroit (DTW), Miami (MIA), Montreal (YUL), New York (LGA), San Jose (SJC), Toronto (YYZ), Los Angeles (LAX) status page component.
We are now developing a fix, and will post a new update once it has been fully implemented and we see signs of recovery.
All other products and services are unaffected by this incident.
28 March 2026, 01:54 UTC
28 March 2026, 01:54 UTC
Engineering has deployed a fix and have confirmed recovery to Ashburn (IAD), Atlanta (PDK), Boston (BOS), Calgary (YYC), Detroit (DTW), Miami (MIA), Montreal (YUL), New York (LGA), San Jose (SJC), Toronto (YYZ), Los Angeles (LAX) POPs. We will continue to monitor until we’ve confirmed that customer experience has been fully restored.
All other services were unaffected by this incident.
28 March 2026, 01:59 UTC
28 March 2026, 01:59 UTC
Our engineers have confirmed that our Ashburn (IAD), Atlanta (PDK), Boston (BOS), Calgary (YYC), Detroit (DTW), Miami (MIA), Montreal (YUL), New York (LGA), San Jose (SJC), Toronto (YYZ), and Los Angeles (LAX) Points of Presence have been fully restored.
Customers may have experienced intermittent periods of increased latency and elevated errors from March 28, 2026 at 00:55 to 01:33 UTC.
This incident is resolved. Affected customers would have experienced impact to varying degrees and to a shorter duration than as set forth above.
Note: Our Customer Escalation Management team will update the start date and time of the initial "investigating" status post upon the resolution of this incident. This update is meant to provide our customers and their end users with a potential impact window. The date and time mentioned in the message above indicates when the status post was requested by our Acute Incident Response team.